Commissioning & Quality Assurance Officer

Bury Council; Bury St Edmunds; On-site; GBP 32,000 - 46,000; Full time

Job summary

Bury Council is seeking a Commissioning & Quality Assurance Officer to work with Commissioning Managers and Strategic Leads to support the council's vision for a diverse, sustainable, high-quality health and social care market for residents of Bury. You will engage with CQC, ICB, providers, and other partners to ensure services meet contractual requirements and quality standards.

The role focuses on overseeing services such as Care at Home, Residential, Nursing, Supported Living, Day Services,

Qualifications

• Experience working with regulated health and social care providers.
• Strong communication and problem-solving skills.
• Ability to prioritise and manage risk in a fast-paced environment.
• Familiarity with quality assurance and contract monitoring.

Responsibilities

• Support delivery of high-quality care through provider engagement and performance reviews.
• Monitor contracts and ensure compliance with statutory obligations and quality standards.
• Collaborate with commissioning managers and strategic leads to drive continuous improvement.
• Work with partners and regulators (CQC, ICB) to support the health and social care market.

Skills

Regulatory knowledge

Communication

Problem-solving

Risk management

Job description

Team

About the role

As a Commissioning & Quality Assurance Officer, you will work closely with Commissioning Managers and Strategic Leads to support the delivery of the Council's strategic vision for a diverse, sustainable, and high-quality health and social care market for the residents of Bury.

You will collaborate with a range of internal and external stakeholders, including the Care Quality Commission (CQC), Integrated Care Board (ICB), health partners, providers, and other key agencies, to effectively discharge your responsibilities.

A key aspect of the role is supporting providers to deliver safe, effective, and person-centred care while ensuring compliance with contractual requirements, statutory obligations, and quality standards. You will maintain oversight of a diverse portfolio of services, including:

• Care at Home (Domiciliary Care)
• Residential Care Homes
• Nursing Homes
• Supported Living Services
• Day Opportunities and Day Services
• Extra Care Housing
• Other commissioned health and social care services

Through quality assurance activity, contract monitoring, provider engagement, performance reviews, and continuous improvement initiatives, you will help drive high standards of care, support market sustainability, and contribute to positive outcomes for people who draw on care and support services in Bury.

You will be expected to be a team player, have regulatory knowledge about regulated activities, problem-solving, communication skills, risk management with ability to prioritise, behaviour and values that align with Bury Council LET`S behaviours etc

This post reports to: Saheed Lawal, Strategic Lead, Integrated Commissioning

Previous experience in working with regulated health and social care providers is desirable.

Normal hours of work are 37 hours per week based around the usual business working week. Dependent on service requirements, you may be required to work on a rota basis.

About Bury

The Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff to share this commitment. Appointment may be subject to a satisfactory disclosure at the appropriate level under the Disclosure and Barring Service. In line with safer recruitment, please ensure that your application/CV covers your full employment history and there is a reason noted for any gaps in employment. Successful candidates will be asked to provide relevant references for the past ten years and character references will not be accepted.

Please note we are unable to support with sponsorship at this time.

As a Corporate Parent, ensure that the work and services you deliver considers our care experienced young people, promotes their life chances empowers them to influence the policies, services, and decisions that affect them, champions their rights, and ensure they grow up in the best possible way

Benefits of working for Bury Council

To hear about the benefits for working with Bury Council, please visit Bury - Home | greater.jobs

We support employees to work with agility, where appropriate for the post and service requirements. We are committed to Bury being an equal society that recognises values and embraces all people, regardless of any difference, for the skills, abilities and experiences they bring into the workforce and the wider community. Therefore we guarantee an interview for disabled people, looked after children/ care leavers, armed forces personnel (including reservists and veterans) and carers of adults or disabled children if they meet the essential criteria.

If you have completed the GM Elevate (Leadership Development) Programme, please indicate this within the 'About You' or 'Supporting Statement' section of your application.