Commissioning Operations Manager

Orchard Healthcare Group; Harrogate; On-site; GBP 70,000 - 76,000; Full time

Benefits offered by this job

Career development pathways

Colleague discounts

Long Service Awards

Employee Assistance Programme

Pension scheme

DBS check funded

Job summary

Orchard Care Homes is seeking a Commissioning Operations Manager to lead mobilisation and commissioning across our regional portfolio. You will work with the Head of Commissioning to ensure services are safe, compliant and positioned for success, with travel across the North West, North East, Yorkshire and Midlands.

The role requires strong operational leadership, a passion for person-centred care, and a track record in care home mobilisation, regulatory compliance, and building sustainable

Qualifications

• Minimum of 2 years' experience as a Registered Care Home Manager in a dementia or complex care environment.
• Level 5 Diploma in Leadership for Health and Social Care (or Level 4 with commitment to Level 5).
• Strong knowledge of CQC regulations and a track record of achieving Good or Outstanding ratings.
• Experience supporting service mobilisation, commissioning or business development within the care sector.
• Excellent stakeholder engagement and relationship-building skills.
• Strong financial and operational management experience.
• A valid UK driving licence and willingness to travel across the region.
• Nursing qualification and active NMC PIN (desirable but not essential).

Responsibilities

• Leading the mobilisation and commissioning of new care services and acquisitions
• Embedding Orchard's innovative Reconnect Dementia and Reconnect Mental Health care models
• Supporting Home Managers to achieve exceptional standards of care, quality, and regulatory compliance
• Building strong relationships with commissioners, local authorities, Integrated Care Boards and healthcare professionals
• Driving occupancy growth and developing sustainable referral pathways
• Providing interim Home Manager support when required, ensuring continuity and stability
• Managing budgets, performance targets and operational resources effectively
• Coaching and developing leaders to create high-performing, engaged teams

Skills

Leadership

Stakeholder engagement

Financial management

Operational management

Travel readiness

NMC PIN desirable

Education

Level 5 Diploma in Leadership for Health and Social Care

Level 4 with commitment to Level 5

Job description

• Location The Hamlet,Hornbeam Park,Harrogate, HG2 8RE,United Kingdom
• Employee Type Full Time

Extraordinary People, Exceptional Care

At Orchard Care Homes, we're growing, evolving, and investing in the future of care. As part of our strategic expansion, we're looking for an experienced Commissioning Operations Manager to join our leadership team and play a pivotal role in the mobilisation, commissioning, and operational success of our homes across the regions. Travel across the North West, North East, Yorkshire and Midlands may occasionally be required to support business needs.

This is a unique opportunity for an accomplished care home leader who thrives in fast-paced environments, enjoys leading change, and is passionate about delivering exceptional outcomes for residents living with dementia and complex care needs. You'll work closely with our Head of Commissioning to bring new services to life, support existing homes, and help shape the future of Orchard Care Homes.

What You'll Be Doing

As a Commissioning Operations Manager, you'll provide operational leadership across our portfolio, ensuring newly commissioned and existing services are safe, compliant, and positioned for success.

Key responsibilities include:

• Leading the mobilisation and commissioning of new care services and acquisitions
• Embedding Orchard's innovative Reconnect Dementia and Reconnect Mental Health care models
• Supporting Home Managers to achieve exceptional standards of care, quality, and regulatory compliance
• Building strong relationships with commissioners, local authorities, Integrated Care Boards and healthcare professionals
• Driving occupancy growth and developing sustainable referral pathways
• Providing interim Home Manager support when required, ensuring continuity and stability
• Managing budgets, performance targets and operational resources effectively
• Coaching and developing leaders to create high-performing, engaged teams

What We're Looking For

We're seeking an inspiring operational leader who combines strong commercial awareness with a passion for person-centred care.

You’ll have:

• A minimum of 2 years' experience as a Registered Care Home Manager within a dementia or complex care environment
• Level 5 Diploma in Leadership for Health and Social Care (or Level 4 with commitment to complete Level 5)
• Strong knowledge of CQC regulations and a track record of achieving Good or Outstanding ratings
• Experience supporting service mobilisation, commissioning or business development within the care sector
• Excellent stakeholder engagement and relationship-building skills
• Strong financial and operational management experience
• A valid UK driving licence and willingness to travel across the region
• Nursing qualification and active NMC PIN (desirable but not essential)

Why Join Orchard Care Homes?

At Orchard, we're committed to delivering the kind of care we'd want for our own families. We invest heavily in our people and offer genuine opportunities to develop and progress as our organisation continues to grow.

Everything You'll Love

• Salary of £70,00 per annum plus £4,200 car allowance
• Career development from day one, with clear progression pathways
• Hundreds of colleague discounts every month across shopping, holidays, dining, tech, and more
• Excellent employee recognition schemes such as‘Making a Difference”award andLong Service Awards
• Free emotional, practical, and financial support that’s fully confidential, through anEmployee Assistance Programmehelpline and wellbeing app that’s available 24/7, all year round
• Company-supported pension scheme to invest in your future
• Fully funded DBS check

About Orchard Care Homes

For more than 15 years, Orchard Care Homes has been dedicated to delivering exceptional care for older people and being an active, trusted part of the local community. We are committed to delivering care we would want for our own families.

We invest in our people and support continuous professional development, offering a wide range of training and progression opportunities across our portfolio of homes.

Ready to lead, inspire and commission exceptional care services? We'd love to hear from you.

We are proud supporters of the Armed Forces community and warmly welcome applications from veterans, reservists, and military spouses as part of our Defence Employer Recognition Scheme commitment. We value the unique strengths and experiences that service personnel bring and strive to create an inclusive, supportive workplace where everyone can thrive.