Commissioning Officer

Hoople; Hereford; On-site; GBP 38,363 - 40,778; Full time

Benefits offered by this job

LGPS

31 days annual leave

Flexible working

Pension scheme

Job summary

Herefordshire Council is seeking an experienced Commissioning Officer to join the Care in Your Home portfolio in Hereford, based at Plough Lane. You will support high-profile commissioning activities for older adults, ensuring services are person-centred, high quality and outcomes-focused.

You will manage contracts, monitor performance, lead market research and collaborate with internal teams and external providers to improve outcomes while meeting deadlines over the next 12 months.

Qualifications

• Experience in fast-paced commissioning environments, preferably within local government.
• Strong organisational and project management skills.
• Ability to engage with internal and external stakeholders.

Responsibilities

• Fully support and undertake robust commissioning activities for services for older adults within the Care in Your Home portfolio area.
• High level contract management, performance monitoring and quality assurance.
• Provider market research, engagement and data analysis to inform service development.
• Work collaboratively and build relationships with internal teams and external providers to ensure high quality service delivery and improved outcomes for residents.

Skills

Commissioning

Project management

Stakeholder engagement

Organisational skills

Education

Local government experience

Job description

About The Role
Commissioning Officer
Job title: Commissioning Officer
Contract: Fixed Term (maternity cover)
Location: Plough Lane
Hours: 37
Salary: HC08 £38,363 - £40,778
Closing date: 16th August 2026
Interview date: 2nd September 2026 (in person at Plough Lane, Hereford)
The Role
We are seeking an experienced and proactive Commissioning Officer to join our busy Care in Your Home portfolio area, which forms part of the council’s All Age Commissioning Team (ageing well). This fast-paced role will include supporting and undertaking a full range of commissioning activities for services for older adults in Herefordshire, predominately services which help residents to live safely and independently in their own homes.
The Care in Your Home portfolio area is working on a number of high profile and strategically important commissioning activities over the next 12 months, to re-design and improve services in residents’ own homes ensuring they are high quality, person-centred and outcome focused and delivering best value for the council and our residents. You will be expected to ‘hit the ground running’ and work closely with the Acting Senior Commissioning Manager and Commissioning Managerto support the current re-commissioning activities, along with ongoing contract and performance management and provider market engagement in this interesting and challenging area.
Key responsibilities:

• Fully support and undertake robust commissioning activities for services for older adults within the Care in Your Home portfolio area
• High level contract management, performance monitoring and quality assurance
• Provider market research, engagement and data analysis to help inform service development
• Work collaboratively and build relationships with internal teams and external providers to ensure high quality service delivery and improved outcomes for residents

About You
You will be an experienced commissioner, who is used to working in a fast-paced and challenging commissioning environment, preferably within local government. You will be passionate about delivering high quality services which help older adults to remain safe and independent in their own homes and communities. You will be expected to fully support a number of high profile commissioning projects, which are to be delivered over the next 12 months. You must have strong organisational / project management skills, high attention to detail, good interpersonal and communication skills and the ability to work effectively with a range of internal and external stakeholders to build and maintain stronger working relationships.
You will be expected to work from the Plough Lane office in Hereford at least one day a week (every Wednesday), although this could be more often, in order to meet commissioning activity requirements and deadlines.
Please refer carefully to the job description and person specification for full details of the role and, where possible, reference this within your application.
To arrange an informal discussion about the role, please contact Sharon Amery, Acting Senior Commissioning Manager (Ageing Well), at [e-mail]
We Offer
A competitive salary, holiday entitlement, and access to our contributory pension and staff benefits scheme, which includes:

• Salary range of £38,363
• Enrolment in the Local Government Pension Scheme (LGPS)
• Career progression: clear pathways to progress
• Annual Leave: 31 days’ annual leave (pro rata) plus bank holidays. You can also purchase an additional 10 days per annum during the request period
• Flexible working: including the potential for job-sharing, part-time hours and agile working.
• Employee Assistance Programme: 24/7 access to support and counselling
• Payment of professional membership fees (based on role requirements)
• Pick your perks – our benefits include access to a range of retail, leisure, holiday and health benefits. This includes savings, cash back and discounts.

Why Choose Us?
We're proud and excited to unveil our new recruitment video, a celebration of Herefordshire's people, places, and purpose. Set in the heart of England and filled with pride, compassion and possibility, the video brings to life what it means to work somewhere you truly belong.
At Herefordshire Council, every role matters and every person makes a real difference for our communities. We’re a team where people feel valued, supported and empowered to grow together.
You will probably have heard a lot about how beautiful it is in terms of countryside and open spaces (and it is!) but there is so much more going on here, including world-class cultural assets like the Mappa Mundi, vibrant theatres and a thriving food and drink sector. One of Herefordshire’s biggest assets is the strong and diverse communities. Our Talk Community approach brings that together supporting people to help themselves, encouraging them to help their communities and identifying how communities can help individuals.
Our ambitious transformation programme aims to further build on this to offer an all-age approach. We’re excited about the potential of what we can achieve for the benefit of all residents of Herefordshire, stronger together and building brighter futures.
Don’t meet all parts of the job description?
Herefordshire Council is committed to strengthening a diverse and inclusive work environment which reflects the communities of Herefordshire. If you are looking at the next stage of your career and have a broad base of fieldwork experience, we can provide supportive and welcoming opportunities to help you develop your professional, management & supervisory skills.
Reasonable Adjustments
Our recruitment process runs in partnership with Hoople Resourcing. If you require any reasonable adjustments or alternative methods for the online application process, please contact the resourcing team by email: [e-mail].
Creating an inclusive workplace
We encourage our employees to feel empowered and to use their voices to help embrace diversity, promote inclusivity and shape our organisation. We have eight employee network groups, collectives of colleagues who often share identities, life experiences or cultures and offer support and community. They also play an important role in strengthening the voices of employees at Herefordshire Council. Embedded in the Council's values is a commitment to listen to people's views and needs.
For more information on our Employee Network Groups please view our dedicated recruitment website: www.spiritofherefordshire.com.
Commitments, Covenants and Statutory Obligations
The following candidates will be interviewed if they meet the essential criteria for the post they are applying for:

• Those who indicate that they have a disability. This is part of our commitment to the “Disability Confident” scheme.
• Those who indicate in their application that they are an Armed Forces Veteran or Reservist. This is part of our pledge to support the Armed Forces Covenant.
• Those who indicate in their application that they are a Herefordshire care leaver. This is part of our commitment to supporting young people leaving our care.

We take our commitment to safeguarding and promoting the welfare of children, young people and vulnerable adults seriously and expect all of our staff, visitors and volunteers to share in this commitment.
We are committed to safeguarding and promoting the welfare of children & young people and vulnerable adults. If you are offered this position, it will be subject to a Disclosure and Barring Service check.
How to apply
To apply for a position, please upload an up-to-date CV and complete the application form demonstrating your experience, skills and abilities for the role.
For more information or to arrange an informal discussion about the role, please contact: (hiring manager name, role, contact details).
Be sure to include reference to the job description and person specification or role profile! If you are successfully shortlisted, Hoople Resourcing will contact you via email to arrange your interview and/or assessment. They will confirm the date, time and location of your interview, so please keep an eye on your email inbox - check your spam/ junk folder too. Good luck, we’re looking forward to meeting you!