Commissioning Engineer - Marine

HSB Technical; United Kingdom; Remote; GBP 80,000 - 100,000; Full time

Job summary

A leading engineering company is seeking a Marine Electronic Commissioning Engineer. This role requires strong technical expertise in electronic control systems and extensive travel across EMEA. Responsibilities include system commissioning, repairs, and customer support. Candidates should have a Level 5 qualification in Engineering or Electronics and at least 3 years of relevant experience. Excellent communication skills and a customer-focused approach are essential.

Benefits

Great Benefits with this business

Qualifications

• Minimum of 3 years of experience as a Field Service Engineer or similar role in the maritime industry.
• Strong knowledge of electronic control systems and mechanical drive systems.
• Willingness to travel extensively, including work on ships at sea.

Responsibilities

• Perform installation checks, configuration, and commissioning of electronic systems.
• Conduct routine maintenance and repairs to ensure optimal performance.
• Provide technical assistance and support to customers.

Skills

Electronic control systems

Troubleshooting

Customer service orientation

Communication skills

Team player

Education

UK Level 5 awards (HND, Foundation degree) in Engineering or Electronics

Job description

Position: Marine Electronic Commissioning Engineer

Location: Home Based (EMEA Travel)

Rate/Salary: Highly competitive - dependent on experience

Benefits: Great Benefits with this business

Type: Permanent

Job Description

Typically, this person will be responsible for the electronic commissioning and technical support of the company's product. This product is a mechanical product which is electrically controlled and is sold to customers in the maritime world globally, however - this person's patch is the EMEA (Europe, Middle East & Africa). You will be the company's on-site representative, talking to customers, distributors and service agents covering commissioning, repairs, maintenance as well as emergency breakdown cover as required. Extensive travel for durations of roughly 5 days, home most weekends will be required.

Duties and Responsibilities

• Commissioning: Perform installation checks, configuration, and commissioning of the product and its electronic control systems, including sea trials, class trials (DNV, BV and ABS) and Dynamic Positioning trials.
• Maintenance and Repairs: Conduct routine maintenance, inspections and repairs of the systems to ensure optimal performance and reliability. Troubleshoot and diagnose system issues and implement timely and effective solutions.
• Customer Support: Provide technical assistance and support to customers, both remotely and on-site, by addressing their inquiries, resolving technical problems, and offering guidance on system operation and maintenance best practices.
• Training and Documentation: Train customers on the proper use, operation, and maintenance of the systems. Develop and update technical documentation, including manuals, troubleshooting guides, and service reports.
• Field Testing: Collaborate with internal teams and participate in field tests and trials of new products, collecting feedback and suggesting improvements to enhance system performance and functionality.
• Collaboration: Work closely with cross-functional teams, including engineers, project managers, and sales representatives, to ensure seamless coordination and timely resolution of customer issues.
• Safety and Compliance: Adhere to safety regulations, industry standards, and company policies during all field operations. Conduct risk assessments and implement appropriate safety measures.
• Continuous Learning: Stay up to date with emerging technologies, industry trends, and product advancements in the maritime industry. Attend training sessions, workshops, and seminars to enhance technical skills and knowledge.

Qualifications and Requirements

• Education: UK Level 5 awards (HND, Foundation degree) or higher in Engineering, Electronics, or equivalent related field.
• Experience: Minimum of 3 years of experience as a Field Service Engineer or similar role in the maritime industry preferred however, applicants from other industries (e.g., military, automotive) will be seriously considered.
• Technical Skills: Strong knowledge of electronic control systems - Familiarity with mechanical drive systems, bearings, and hydraulics.
• Troubleshooting and Diagnostic Skills: Proficient in identifying, analysing, and resolving technical issues in electronic control systems. Ability to use diagnostic tools and software effectively.
• Travel Flexibility: Willingness to travel extensively, both domestically and internationally, and work in challenging environments, including ships at sea.
• Communication Skills: Excellent verbal and written communication skills. Ability to effectively communicate technical information to customers and internal teams.
• Customer Focus: Strong customer service orientation with a dedication to delivering exceptional support and building long-term customer relationships.
• Team Player: Ability to collaborate effectively with cross-functional teams and work independently with minimal supervision. Strong problem-solving and decision-making abilities.