Commis Server - W Lounge - W Edinburgh

W Hotels; City of Edinburgh; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

World class training

Unlimited career opportunities

Wellness programmes

Discounted accommodation

Discounts for friends & family

Job summary

W Edinburgh is seeking a Commis Server to support the W Lounge team in delivering seamless service to guests. You will assist servers and bartenders, set tables, and liaise with the kitchen to handle orders, dietary needs and timing.

This is a great entry point to build hospitality skills within a renowned luxury brand. You will gain world-class training, opportunities for career progression, and access to wellness programs, with staff benefits including accommodation and dining discounts within

Qualifications

• Confidence interacting with guests.
• Willingness to learn new skills and knowledge.
• Prioritisation skills.
• A positive mindset and genuine passion for hospitality.

Responsibilities

• Serve food courses and alcoholic beverages to guests.
• Set tables to service standards.
• Answer questions on menu selection.
• Communicate with kitchen about questions, waits, and dietary needs.
• Check in with guests to ensure satisfaction with food and drinks.
• Maintain cleanliness of work areas and service ware.
• Restock items as needed.
• Follow health and safety guidelines and report incidents.
• Work as a team with the W Lounge team under supervision.

Skills

Guest interaction

Willing to learn

Prioritisation

Positive mindset

Hospitality passion

Job description

Additional Information

Job Number 26116922

Job Category Food and Beverage & Culinary

Location 1 St James Square, Edinburgh, Scotland, United Kingdom, EH1 3AXVIEW ON MAP

Schedule Full Time

Located Remotely? N

Position Type Non-Management

Position Summary

ABOUT W LOUNGE

W Lounge is W Edinburgh’s social hub for guests and locals alike. Open from 11am until late, W Lounge showcases the best of Scottish produce in its food offering, complimented with innovative beverage concepts. Situated on the 11th floor, the space offers unrivalled panoramic view across the city, making it one of the most beautiful places in Edinburgh to work and play. Whether guests are coming for a cup of coffee, a lunch meeting, a casual dinner or cocktails, W Lounge is the perfect place to be.

About The Role

Reporting to the W Lounge Manager, as Commis Server you will assist the department’s Servers and Bartenders to ensure that our guests experience a seamless service. We are looking for someone who is motivated, has an eye for detail, and would love to develop their hospitality skills!

As Commis Server, key aspects of your role will include:

• Serve food courses and alcoholic beverages to guests
• Set tables to service standards
• Answer any questions on the menu selection
• Communicate with the kitchen regarding questions, length of wait, product availability, meal requirements, allergies, dietary needs and special requests
• Check in with guests to ensure satisfaction with the food courses and beverages
• Maintain cleanliness of work areas, china, glass and silver throughout the day
• Restock items
• Follow health and safety guidelines and policies to report accidents and injuries
• Work as a team with the rest of the W Lounge team, supporting wherever necessary directed by your manager

Our ideal Commis Server is someone who has:

• Confidence interacting with guests
• Willingness to learn new skills and knowledge
• Prioritisation skills
• A positive mindset
• A genuine passion for working in hospitality

In return for your hard work, we give you:

• World class training and development, including leadership development
• Unlimited career opportunities (internationally and locally)
• Wellness and mental health programmes
• Discounted accommodation, food and beverage in over 9,000 hotels all over the world!
• Discounts for your friends and family
• Specially curated discounts in thousands of shops

About The Property

W Edinburgh brings bold architecture and a vibrant lifestyle offering to the Scottish capital. Behind a façade featuring a winding steel ribbon – reflecting the city’s festival spirit – this 12-storey structure is the centerpiece of Edinburgh St James Quarter, incorporating retail, leisure and entertainment facilities along with residential apartments.

This W hotel helps redefine the city’s hospitality landscape. Accordingly, it fuses the brand’s signature amenities with modern design and W Happenings, highlighting what’s new in design, fashion, music and culture.

Built in 2023, this new W hotel accommodates guests across 244 stylish guestrooms, including 45 suites. While staying here, guests benefit from the brand’s signature Whatever / Whenever service philosophy.

A real highlight of this property is its rooftop bar and outdoor terrace, pairing exciting cocktails and cuisine with 360-degree views over the historic city. Among the other noteworthy amenities are the W Lounge, a restaurant collaboration with SUSHISAMBA, a FIT workout facility and an AWAY spa, with special functions hosted in 2,450 sq ft of modern event space.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International.

Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.