Commis Chef - Client Support Team

Convene; London; On-site; GBP 20,000 - 30,000; Full time

Job summary

Join a leading hospitality company in London as part of a dynamic team. You'll assist in food preparation and service, ensuring high standards and client satisfaction. This role offers flexible hours and the chance to kick-start your career in the hospitality/events industry.

Benefits

Generous paid time off, including an extra day off for your birthday

Participation in pension scheme

Wellness subsidy

Savings on bikes and equipment

Dynamic and growing team environment

Qualifications

• Ability to work in a fast-paced environment.
• Experience in food preparation and service preferred.
• Knowledge of health and safety regulations.

Responsibilities

• Assist the Head Chef in food preparation and service.
• Ensure compliance with health and safety standards.
• Respond to client requests promptly.

Skills

Teamwork

Customer Service

Food Safety

Job description

Please note: candidate must currently reside in the UK and be able to work in the UK without sponsorship.

Convene is an Equal Employment Opportunity Employer and we believe that diverse teams are the best teams. We live our values of GRIT (Genuine, Relentless, Integrity & Teamwork) and strive to create an inclusive and equitable workplace where everyone can be their true selves, where we all show up for each other. In line with our goal to be 1% better every day, we are committed to listening, learning, growing and improving.

Are you looking for flexible hours? Working as a team? There are many reasons to join our amazing Company. The skills you gain and the experience you gather may well kick-start your career in hospitality/events!

What You’ll Do:

1. Assist the Head Chef in the preparation, delivery, and presentation of all Food and Beverage to provide the highest level of client service within budget.

Food Preparation

1. Ensure prompt service of all meals and services at the required times to the company’s standards and delegate satisfaction.
2. Under the instruction of the Head Chef, be responsible for the preparation and presentation of food needed for consumption in the restaurant, and be available at service periods.
3. Ensure that methods of preparation and presentation comply with current recognized catering standards under the guidance of the Head Chef.
4. Prepare and assist at special functions which may fall outside normal working hours.

Operational and Customer Service

1. Attend daily menu briefings.
2. Respond promptly to client requests and comments, reporting to the head chef.
3. Assist the head chef with serving on hot counters to ensure catering standards are met and are running in accordance with the booking schedule and all client requirements are exceeded.
4. Work alongside the front of house team to ensure effective stock rotation within the department.
5. Accurately record wastage and take appropriate steps to minimize wastage under the guidance of the head chef.

Health & Safety

1. Adhere to all venues and statutory regulations related to health, safety, and fire at all times.
2. Maintain personal, general cleanliness, and hygiene standards in compliance with Convene and statutory regulations.
3. Wear the correct dress or uniform at all times.
4. Follow company and statutory regulations regarding safety and hygiene of the kitchen and ancillary areas.
5. Report defective and hazardous equipment immediately.
6. Ensure stores and other areas of potential loss are secured at all times.
7. Report any loss immediately to the General Manager.
8. Adhere to all COSHH and HACCP regulations at all times.

Other responsibilities

1. Carry out any reasonable management requests, including duties normally undertaken by the Chef de Partie in their absence.
2. Build good working relationships with all other areas of the venue team.
3. Support the venue team, including assisting with client events outside normal working hours and on weekends.

Who We Are:

Convene is a global hospitality company managing a growing portfolio of lifestyle brands focused on revolutionizing the way people meet, work, and gather. It creates hospitality-driven experiences and uniquely designed destinations across its brands, with a mission to foster human-to-human connection. The portfolio includes Convene, etc.venues by Convene, and Convene Signature, offering event venues, meeting rooms, flexible office spaces, and building amenities. With hospitality at its core, each brand provides on-site culinary, in-room A/V, production services, and dedicated hospitality staffing. As the largest provider of dedicated meeting and event venues in the U.S. and UK, and with a growing flexible office space footprint, the network spans nearly 40 locations across nine global cities.

• Generous paid time off, including an extra day off for your birthday
• Participation in our pension scheme with contributions from Convene
• Wellness subsidy to support your wellbeing
• Savings on bikes and equipment through Convene’s Cycle to Work programme
• A chance to be part of a dynamic, growing team
• The opportunity to have a significant impact on your team and the business in your work

Convene is committed to building an inclusive and diverse workforce. We are an Equal Opportunity Employer and welcome people from all backgrounds, experiences, abilities, and perspectives.

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