Commis Bartender The Donovan Bar · Brown's Hotel, London, United Kingdom

Rocco Forte Hotels Limited; London; On-site; GBP 20,000 - 30,000; Full time

Job summary

Join a prestigious hotel group known for its commitment to excellence and personalized service. As a Barback, you'll play a crucial role in ensuring smooth bar operations, supporting bartenders, and contributing to a vibrant team environment. This is more than just a job; it's an opportunity to grow within a renowned hospitality brand that values individuality and teamwork. With extensive learning opportunities and a supportive atmosphere, you’ll thrive as you create memorable experiences for guests while enjoying a range of attractive perks. Step into a rewarding career where your passion for hospitality can shine.

Benefits

Discounted hotel rates

Food and Beverage discounts

Learning and development opportunities

Meals on duty

Social activities and events

Recognition programs

Gym Membership Discounts

Enhanced Maternity & Paternity Pay

Pension Scheme

Employee Assistance Programme

Qualifications

• Passion for delivering exceptional 5-star service.
• Ability to work in a fast-paced environment.

Responsibilities

• Manage deliveries and keep bar areas stocked and clean.
• Support bartenders to ensure exceptional service.

Skills

Exceptional customer service

Team collaboration

Multi-tasking

Positive attitude

Attention to detail

Job description

Our hotel

Brown's Hotel is London's first hotel. It opened its doors on Albemarle Street in 1832. Since then we have hosted famous guests from all walks of life. Located in Mayfair, we are just moments away from the famed Bond Street boutiques, Dover Street Market, The Royal Academy of Arts and many independent art galleries.

As part of the Rocco Forte Hotels group, Brown's Hotel embodies the brand's philosophy of blending local character with world-class hospitality. Rocco Forte Hotels is a collection of iconic establishments that celebrate the uniqueness of each location, allowing team members to express their authentic selves while ensuring that every guest enjoys a personalized, local experience.

Your key responsibilities

Rocco Forte Hotels is seeking a dedicated Barback to support smooth bar operations. In this role, you will manage deliveries, keep the bar and storage areas stocked and clean, and ensure bartenders have everything they need for exceptional service. A keen observer and multi-tasker, you’ll anticipate needs, stay positive in a fast-paced environment, and work well within a team. You'll receive support to develop your bar skills and enjoy opportunities for professional growth, becoming an integral part of the Rocco Forte family.

As a valued part of the Forte family, you will:

• Work closely with team members and other departments to ensure efficient operations
• Manage behind-the-scenes bar operations for a smooth service
• Assist with stock management and maintaining bar and storage area cleanliness
• Ensure bartenders are fully equipped with the necessary tools and supplies to deliver exceptional five-star service to guests.
• Tailor your approach to achieve high-quality results and exceed expectations.
• Deliver discreet, understated, and timely service, always going the extra mile to ensure satisfaction.
• Taking ownership of your role, performing with excellence in line with departmental standards.

Who we are looking for

We are seeking enthusiastic and dedicated individuals who are passionate about celebrating the individuality of our hotels and guests. We are looking for team members who bring:

• A genuine passion for delivering exceptional, unrivalled 5-star service, ensuring everyone feels valued and respected.
• A positive attitude and a willingness to learn, adapt, and grow within the hospitality industry.
• Enthusiasm and a strong work ethic.
• The ability to work in a fast-paced environment & handling multiple tasks.
• The ability to create personalized, memorable experiences and build lasting relationships with our guests and team members
• Independence while collaborating effectively within teams and across departments.
• A commitment to maintaining high standards of hygiene, health, and safety.

Why join us at Rocco Forte Hotels?

Being part of Rocco Forte Hotels means engaging in a career where passion and dedication are recognised and rewarded, making it an ideal place for those seeking growth and excellence in the hospitality industry.

Working with us provides access to the following perks:

• Discounted rates across our collection of iconic hotels - £25/€30 per night
• 50% discount on Food and Beverage, 25% discount on Spa Treatments & 20% discount on Health Spa products
• Extensive learning and development opportunities
• Meals on duty
• Social activities and events
• Recognition programs & Annual awards
• Gym Membership Discounts
• Enhanced Maternity & Paternity Pay
• Pension Scheme
• Season Ticket Loan / Cycle to Work Scheme
• Employee Assistance Programme

Ready to take your next step in your career?

Apply now to become a valued part of Rocco Forte Hotels, an inspirational place to work, known for its commitment to excellence and a sense of familiar family culture everywhere, combined with the passion, commitment and desire from team members to delight guests and serve one another.