Commerical & Technical Coordinator

TieTalent; Wolverhampton; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading company in the waste management sector is seeking a dedicated individual to provide technical support and guidance. The role involves managing customer enquiries, ensuring compliance with legislation, and liaising with operational staff. The ideal candidate will have a Chemistry degree and relevant experience in customer service and waste management. Join a company committed to ecological transformation and inclusivity, offering competitive benefits and a supportive work environment.

Benefits

25 days of annual leave plus bank holidays

Access to company pension scheme

Discounts on groceries and retailers

Support for physical, mental, and financial health

One paid day leave for volunteering

Ongoing training and development opportunities

Qualifications

• Experience in waste management industry.
• Experience in customer service role is desirable.

Responsibilities

• Provide technical support and guidance to assess enquiries.
• Ensure efficient management of customer enquiries via Salesforce.
• Liaise with customers on waste management legislation.

Skills

Customer Service

Technical Support

Education

Chemistry degree

Tools

Salesforce CRM

Job description

Salary: Competitive plus yearly bonus and Veolia benefits

Hours: Monday - Friday 40 hours per week

Grade: 5.2

Location: 1 Station Road

Four Ashes

West Midlands

WV10 7DG

When you see the world as we do, you see the chance to help the world take better care of its resources, and help it become a better place for everyone. It's why we're looking for someone who's just as committed as we are, to push for genuine change and bring our ambition of Ecological Transformation to life.

We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture.

What we can offer you;

25 days of annual leave plus bank holidays

Access to our company pension scheme

Discounts on everything from groceries to well known retailers

Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to

One paid days leave every year to volunteer and support your community

Ongoing training and development opportunities, allowing you to reach your full potential

What you'll be doing;

Provide technical support and guidance to quote and technically assess enquiries from customers, contractors, sales representatives and other Veolia divisions including Industrial Services

Liaise with operational staff, logistics and customers to ensure collections comply with appropriate company procedures and legislative requirements

You will ensure the efficient management of customer enquiries via the Salesforce CRM system

Liaise with third party disposal outlets to ensure competitive rates are agreed

To have direct contact with internal and external customers, providing guidance on legislation, advice on waste management and assisting customers with their waste disposal requirements

What we're looking for;

Chemistry degree or equivalent qualification

Previous experience gained within the waste management industry

Previous experience gained in a customer service role is desirable

What's next?

Apply today, so we can make a difference for generations to come.

We're proud to be listed in The Sunday Times Best Places to Work 2024, being named as a Top 10 Very Big Organisation to work for two years in a row! This accolade further demonstrates our commitment to our people and our actions in creating an environment where everyone can be their true selves and enjoy working at Veolia.

We want to ensure that you feel supported throughout the application process and provide reasonable adjustments where necessary and requested. If you require any reasonable adjustments as part of your application and interview process please do not hesitate to let us know.

We know how important it is to be fully committed to building and maintaining a diverse and inclusive place to work for every one of our colleagues. We are committed to ensuring that all job applicants and members of staff are treated equally, without discrimination because of sex, gender, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, nationality, ethnic or national origin, religion or belief, disability or age.

We therefore welcome and encourage all candidates who meet the minimum requirements to apply.

If you are successful in securing a new role or promotion within the company, any offer to you may be subject to the acceptance of standardised terms and conditions. These new terms and conditions may differ from your current contract if you have any questions about how this might affect you, please don't hesitate to contact your line manager or the HR team.

Job Posting End Date:

What's next?

Apply today, so we can make a difference for generations to come.

We're proud to be listed in The Sunday Times Best Places to Work 2024, being named as a Top 10 Very Big Organisation to work for two years in a row! This accolade further demonstrates our commitment to our people and our actions in creating an environment where everyone can be their true selves and enjoy working at Veolia.

We want to ensure that you feel supported throughout the application process and provide reasonable adjustments where necessary and requested. If you require any reasonable adjustments as part of your application and interview process please do not hesitate to let us know.

We know how important it is to be fully committed to building and maintaining a diverse and inclusive place to work for every one of our colleagues. We are committed to ensuring that all job applicants and members of staff are treated equally, without discrimination because of sex, gender, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, nationality, ethnic or national origin, religion or belief, disability or age.

We therefore welcome and encourage all candidates who meet the minimum requirements to apply

Nice-to-have skills

CRM Campaign

Business Developer / Sales Development Representative