Commercial Vehicle Retail Manager

Trust Ford; Glasgow; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading automotive group in Glasgow is seeking a Commercial Vehicle Retail Manager to lead the Sales Team and enhance customer experience. The role requires a track record in sales management within the automotive sector, strong communication skills, and a passion for technology. The position offers a competitive salary and an extensive benefits package including annual leave, a pension scheme, and a company car.

Benefits

Industry leading package

33 days annual leave

Pension Scheme & Life Assurance

Company Car

Discount on Service, Bodyshop and Parts

Volunteer day for charity

Cycle to work scheme

Access to Perks at Work discount website

Qualifications

• Experience at a Sales Controller or above within the automotive sector is required.

Responsibilities

• Support the Sales Manager in leading the Sales Team.
• Analyze and interpret sales data to improve performance.
• Drive customer care standards by coaching the sales team.
• Meet volume and gross profit targets.

Skills

Excellent written and verbal communication

Ability to build rapport with customers

Passion for learning technology

Job description

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Commercial Vehicle Retail Manager, Glasgow

Client:

Trust Ford

Location:

Glasgow, United Kingdom

Job Category:

Other

-

EU work permit required:

Yes

Job Reference:

175ebc3940e6

Job Views:

4

Posted:

12.08.2025

Expiry Date:

26.09.2025

Job Description:

We share an ambition to be recognised as the benchmark in all of our operations.

At TrustFord we keep on growing. From selling electric vehicles in ever greater numbers, to providing more mobile servicing and growing our commercial and fleet vehicles, we’re offering and delivering more choice to our customers every day. Becoming a more diverse and inclusive business will also be vital to our success, but what won’t change is the buzz we get from working in a fast-paced environment that’s customer-focused.

We require a Commercial Vehicle Retail Manager to support the Sales Manager in leading the Sales Team to provide an industry-leading customer experience to our new or used car customers, ensuring that they are presented with the best and most relevant information in order to assist them with a purchasing decision.

Key areas of responsibility will include: analysis and interpretation of sales data to develop and implement a plan to improve performance across key metrics; oversight of compliance; driving the standard in customer care by reviewing and coaching the sales team; and responsibility for delivering volume and gross profit targets.

Successful candidates will have an excellent level of written and verbal communication, a passion for learning about new technology in a fast-moving environment, and the ability to build a strong rapport with customers. Experience at a Sales Controller or above within the automotive sector is required. Full training will be provided for the right individuals.

In addition to receiving a competitive salary, for the right candidate this position will offer:

• Industry leading package
• 33 days annual leave (including bank holidays) in addition to an annual leave purchase & sale scheme
• Pension Scheme & Life Assurance
• Company Car
• Discount on Service, Bodyshop and Parts
• 1 day each year to volunteer for a charity of your choice
• Cycle to work purchase scheme
• Access to Perks at Work discount website

Requirements:

• To be eligible for a company vehicle, you must be 19 years old and hold a full driving licence for a minimum period of 6 months.
• Please give specific detail of your experience, skills and previous responsibilities that you believe would be relevant to the role you are applying for.
• We encourage applications from people with diverse backgrounds and experiences. We want all our colleagues to bring their whole self to work and that starts with you.