Commercial Vehicle Parts Advisor

TN United Kingdom; Retford; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is looking for a dedicated Commercial Vehicle Parts Advisor to join their team in Retford. This role involves assisting customers with their inquiries, processing orders, and ensuring exceptional service that fosters account growth. The ideal candidate will possess strong knowledge of commercial vehicle parts and demonstrate excellent communication skills. If you are passionate about customer service and have experience in the commercial vehicle sector, this position offers a fantastic opportunity to make a significant impact in a supportive environment.

Qualifications

• Experience as a Parts Advisor in the commercial vehicle sector.
• Strong knowledge of commercial vehicle parts and accessories.

Responsibilities

• Assist customers with commercial vehicle parts enquiries and provide expert advice.
• Process customer orders efficiently and ensure timely delivery.

Skills

Customer Service

Commercial Vehicle Parts Knowledge

Communication Skills

Order Processing

Organizational Skills

Tools

Computer Systems

Job description

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Commercial Vehicle Parts Advisor, Retford

Client:

Location: Retford, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Reference:

faa63b4d85d8

Job Views:

11

Posted:

26.04.2025

Expiry Date:

10.06.2025

Job Description:

The Role

We are seeking a knowledgeable and customer-focused Commercial Vehicle Parts Advisor to join our team. The successful candidate will assist customers with their commercial vehicle parts enquiries, process orders, and contribute to the growth of customer accounts.

Key Responsibilities:

• Assist customers with commercial vehicle parts enquiries, providing expert advice and solutions.
• Utilize experience as a Parts Advisor or Commercial Vehicle Parts Advisor to meet customer needs effectively.
• Make outbound calls to provide customers with order updates and ensure their satisfaction.
• Develop and grow customer accounts through excellent customer service and relationship management.
• Process customer orders efficiently, ensuring accuracy and timely delivery.
• Keep company computer systems updated with customer information and order details.

Skills and Experience:

• Previous experience as a Parts Advisor, ideally within the commercial vehicle sector.
• Strong knowledge of commercial vehicle parts and accessories.
• Excellent customer service and communication skills.
• Ability to make outbound calls to provide updates and resolve customer queries.
• Experience in developing and growing customer accounts.
• Proficient in using computer systems to process orders and update customer information.
• Strong organizational skills and attention to detail.

How to show your interest:

To apply for this Commercial Vehicle Parts Advisor / Parts Sales Advisor role, please forward your CV to Robert Cox, Senior Recruitment Consultant at Glen Callum Associates Ltd, or call Rob for a chat on 07398 204832.

Job Ref: 4085RCE – Commercial Vehicle Parts Advisor