Commercial Training & Development Manager

The Stepstone Group; London; Hybrid; GBP 50,000 - 80,000; Full time

Job summary

Join a vibrant team as a Commercial Training & Development Manager at a leading company in London. You will lead the development and improvement of training programs for Sales and Service teams to enhance effectiveness and drive performance. This role offers a hybrid working model, competitive benefits including private healthcare, and a focus on diversity and inclusion.

Benefits

29 days holiday + bank holidays

Private medical and dental healthcare

Matching pension contribution

24/7 Employee Assistance Programme

Life Assurance Cover

Cycle to work scheme

Bring your dog to the office on Mondays and Fridays

Qualifications

• Proven experience in a commercial training or sales enablement role.
• Experience working with external training providers.
• Passion for developing people and driving performance.

Responsibilities

• Design and develop training programmes for Sales and Service teams.
• Implement training programs to enhance employee skills and productivity.
• Evaluate training effectiveness through performance metrics.

Skills

Stakeholder management

Influencing skills

Strategic mindset

Performance improvement

Job description

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Commercial Training & Development Manager, London

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Client:

The Stepstone Group

Location:

London, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

88d767d73e21

Job Views:

8

Posted:

22.06.2025

Expiry Date:

06.08.2025

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Job Description:

Job Description

Join our team and you’ll be responsible for leading the development, implementation, and continuous improvement of our Sales & Service (including Customer Success) training programmes. Working in the Commercial Enablement department, you will collaborate with external training content providers and internal stakeholders to ensure the Sales & Service teams have the necessary knowledge, skills, and confidence to maintain a high-performance culture. You will play a vital role as we reimagine the labour market to make it work for everybody.

Your responsibilities:

• Design, develop, and oversee delivery of training programmes that enhance Sales and Service effectiveness across all Go To Market roles.
• Implement effective training programs to improve employees' skills, productivity, and quality of work.
• Partner with external training providers to align content with our commercial strategy and business needs.
• Lead onboarding and ongoing training pathways for new and existing sales employees.
• Continuously evaluate training effectiveness through performance metrics, feedback, and ROI analysis.

Qualifications

• Proven experience in a commercial training, sales enablement, or learning and development role within a B2B sales environment.
• Strong experience working with or managing external training providers.
• Excellent stakeholder management and influencing skills.
• Strategic mindset with the ability to translate business goals into effective training solutions.
• A passion for developing people and driving performance through learning.

Additional Information

We’re a community that cares about your life outside work as much as your work experience. Our benefits include:

• 29 days holiday + bank holidays
• Private medical and dental healthcare
• Matching pension contribution of 4 or 5% (after 3 years of service, up to 10%)
• 24/7 Employee Assistance Programme
• Life Assurance Cover
• Cycle to work scheme
• Hybrid working model (3 days in the office)
• Bring your dog to the office on Mondays and Fridays!

Our commitment

We value diversity and inclusion at The Stepstone Group. We encourage applications from everyone, regardless of background, gender identity, sexual orientation, disability, ethnicity, belief, age, family or parental status, or any other characteristic.

We are committed to DEI and sustainability, working with national and international bodies and being recognized for our efforts, including:

• Fertility Friendly Employer by Fertility Matters at Work
• RIDI (Recruitment Industry Disability) Awards: Inclusive Technology Award 2024
• Stonewall: Gold Award
• Stonewall: Top 100 Workplace Equality Index (85)