Commercial Subsidiary Group (CSG) Relationship Manager (Korean Speaking) - London - Citi

ZipRecruiter; London; On-site; GBP 70,000 - 90,000; Full time

Job summary

A leading financial institution in London is seeking a CSG Relationship Manager. This role involves developing client relationships, providing tailored banking solutions, and ensuring compliance with regulations. The ideal candidate will have strong banking knowledge, credit skills, and excellent interpersonal abilities. This position offers a full-time contract in a dynamic team environment.

Qualifications

• Sound knowledge of banking and investment products.
• Demonstrate advanced level of Early Warning Detection skills.
• Passion for creating new business opportunities.

Responsibilities

• Deepen client relationships and anticipate needs.
• Structure innovative solutions tailored to clients.
• Ensure compliance with regulatory requirements.

Skills

Banking product knowledge

Credit skills

Interpersonal skills

Ability to work under pressure

Proactive relationship building

Education

Bachelor's/University degree

Job description

Job Overview

Citi Commercial Bank UK (CCB UK) offers its clients convenience, a global banking network, thought leadership and global financial capabilities of Citi. We deliver extensive industry knowledge, local expertise and dedicated service support to UK headquartered Mid-Market companies, with a global footprint, and within annual revenue ranging from £50m to £3bn. We are focused on providing banking and financial solutions to our clients across 5 key growth industries - Business & Professional Services, Industrials, Digital & Technology, Consumer and Life Sciences.

The Commercial Subsidiary Group (CSG) Relationship Manager is a strategic professional who stays abreast of developments within their field and contributes to directional strategy by considering their application in their own job and the business. This role requires recognized technical authority for an area within the business, commercial awareness, and developed communication and diplomacy skills to guide, influence and convince others, including colleagues in other areas and external customers. There is significant impact on the area through complex deliverables, and the successful candidate provides advice and counsel related to the technology or operations of the business. Work impacts an entire area, which eventually affects the overall performance and effectiveness of the sub-function/job family.

Responsibilities

• Calls on clients to deepen relationships and proactively owns, responds to, uncovers and anticipates future needs, roadblocks or risks and expectations
• Introduces solutions to clients in building and strengthening an effective portfolio
• Works with product specialists and subject matter experts to structure innovative and customized solutions that meet clients' individual needs
• Works closely with Case Manager on the onboarding and retention of clients, ensuring the appropriate "Know Your Client" (KYC) and other compliance deliverables are met
• Identifies cross-sell opportunities to deepen and increase share of wallet
• Maximizes client experience by proactively sharing market updates, trends and intelligence
• Drives innovation in the solutions we provide clients and further developing our business where necessary and appropriate
• Execution of strategic initiatives launched centrally at all levels (Group, Bank, commercial market and EIB)
• Networks with clients to identify avenues for new business opportunities
• Administers the credit relationship of the client, coordinating and supervising the entire process, ensuring the proper application of policies and institutional processes
• Ensures compliance with regulatory requirements and Citi's policies/guidelines at all times
• Appropriately assesses risk when business decisions are made, safeguarding Citi, its clients and assets by driving compliance with applicable laws, rules and regulations, and escalating, managing and reporting control issues with transparency

Qualifications

• Sound knowledge of banking and investment products and processes along with a track record of providing sound banking and financial advice and solutions to clients
• Demonstrates sound credit skills with ability to structure more complex deals, including capital market transactions
• Demonstrates advanced level of Early Warning Detection skills
• Demonstrates advanced credit skills; able to structure all types of credit deals
• Ability to work effectively in a team setting
• Ability to coordinate multi-functional teams to provide an exceptional client experience
• Excellent interpersonal, communication and influencing skills (negotiation, consultative skills, leadership)
• Ability to work under pressure while making sound decisions
• Highly focused, able to rapidly identify key priorities and clearly communicate them
• Proactive in strengthening business relationships with clients, delivering a simple, secure and seamless client experience
• Passion for creating new business opportunities with existing clients and innovative approaches to meeting clients' needs
• Ability to embrace new technology and understand the role digital plays in the client experience
• Able to quickly adapt priorities based on the latest data insights

Languages

• English - Speaking/Writing - Fluent
• Korean - Speaking/Writing - Fluent

Education

• Bachelor's/University degree, and/or Masters degree

Candidates applying for this role must be aware that it is a Certified Role, subject to the Certification Regime. The Certification Regime is one element of the Independent Accountability Regime which has come into effect on 7 March 2016. Under the Certification Regime, certain Citi entities must ensure that employees working in certain roles categorised as specified significant harm functions (Certified Roles) are assessed as fit and proper to carry out their role.

Under the guidance provided by the FCA and PRA, firms should have regard to the following when assessing fitness and propriety: Honesty, integrity and reputation; Financial soundness; Competence and capability.

In order to comply with the requirements of the Certification Regime, certain Citi entities must take reasonable care to ensure that an employee does not perform a Certified Role without first being certified as Fit and Proper. This assessment will be carried out through extensive interviews, self-disclosures, background checks, and other screening. If hired for this role, you will also be required to complete an annual declaration regarding Fitness and Propriety. By submitting your application, you acknowledge that you have read the information above and that you are applying for a Certified Role.

Job Family Group: Commercial and Business Sales

Job Family: Relationship Management

Time Type: Full time

Most Relevant Skills: See requirements above.

Other Relevant Skills: See above or contact the recruiter.

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to race or any other characteristic protected by law.

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity, review Accessibility at Citi. View Citi's EEO Policy Statement and the Know Your Rights poster.