Commercial Subsidiary Group (CSG) Relationship Manager (Korean Speaking) - London - Citi

ZipRecruiter; City Of London; On-site; GBP 60,000 - 90,000; Full time

Job summary

A leading global bank in the City of London is seeking an experienced Relationship Manager to deepen client relationships and drive innovative banking solutions. The role requires strong banking knowledge, excellent interpersonal skills, and the ability to work under pressure. Ideal candidates will hold relevant degrees and demonstrate advanced credit skills. This full-time position offers competitive compensation and career development opportunities.

Qualifications

• Demonstrates credit skills to structure complex deals.
• Ability to coordinate multi-functional teams.
• Proactive in strengthening client relationships.

Responsibilities

• Calls on clients to deepen relationships.
• Introduces solutions to clients for portfolio strengthening.
• Identifies cross-sell opportunities and enhances client experience.

Skills

Sound knowledge of banking and investment products

Advanced credit skills

Excellent interpersonal skills

Ability to work under pressure

Fluent in English

Fluent in Korean

Education

Bachelor’s/University degree

Master’s degree

Job description

Overview

Discover your future at Citi. Working at Citi is more than a job. A career with us means joining a team of more than 230,000 people from around the globe. You’ll have the opportunity to grow your career, contribute to the community and make a real impact.

Job Overview

Citi Commercial Bank UK (CCB UK) offers clients global banking capabilities, local expertise and dedicated service support to UK-headquartered mid-market companies with a global footprint and annual revenue from £50m to £3bn. We focus on five growth industries: Business & Professional Services, Industrials, Digital & Technology, Consumer and Life Sciences.

The Commercial Subsidiary Group (CSG) Relationship Manager is a strategic professional who stays informed about developments in their field and contributes to directional strategy through applicable actions in their role and the business. This role requires recognized technical authority and commercial awareness. Multiple colleagues may provide similar subject matter expertise. Strong communication and diplomacy skills are needed to guide, influence and collaborate with others, including external customers. The impact of work is significant and may affect the broader sub-function or job family.

Responsibilities

• Calls on clients to deepen relationships and proactively owns, responds to, uncovers and anticipates future needs, roadblocks or risks and expectations
• Introduces solutions to clients to build and strengthen the portfolio
• Collaborates with product specialists and subject matter experts to structure innovative and customized solutions that meet client needs
• Works with Case Manager on onboarding and retention, ensuring appropriate KYC and other compliance deliverables
• Identifies cross-sell opportunities to deepen share of wallet
• Enhances client experience by sharing market updates, trends and intelligence
• Drives innovation in client solutions and supports business development as appropriate
• Executes strategic initiatives launched centrally at all levels
• Networks with clients to identify new business opportunities
• Manages the credit relationship, coordinating and supervising processes in line with policies and institutional controls
• Ensures regulatory and Citi policy compliance at all times
• Assesses risk in business decisions, upholding the firm's reputation and safeguarding Citi, its clients and assets; escalates and reports control issues with transparency

Qualifications

• Sound knowledge of banking and investment products and the ability to provide sound banking and financial advice
• Demonstrates credit skills to structure complex deals, including capital market transactions
• Advanced Early Warning Detection skills
• Advanced credit skills; able to structure various credit deals
• Ability to work effectively in a team
• Ability to coordinate multi-functional teams to deliver an exceptional client experience
• Excellent interpersonal, communication and influencing skills (negotiation, consultative skills, leadership)
• Ability to work under pressure while making sound decisions
• Highly focused with the ability to identify priorities and communicate them clearly
• Proactive in strengthening client relationships and delivering a simple, secure, seamless client experience
• Passion for creating new business opportunities with existing clients and innovative approaches to meeting client needs
• Ability to embrace new technology and understand the role of digital in the client experience
• Able to adapt priorities based on data insights

Languages

• English – Speaking/Writing – Fluent
• Korean – Speaking/Writing – Fluent

Education

• Bachelor’s/University degree, and/or Master’s degree

Candidates applying for this role should be aware that it is a Certified Role, subject to the Certification Regime under the Individual Accountability Regime. The Certification Regime requires certain Citi entities to ensure employees in specified significant harm functions are fit and proper for their role. The assessment may include interviews, self-disclosures, background checks and an annual Fitness and Propriety declaration. By applying, you acknowledge these requirements and consent to Citi conducting any necessary checks.

By submitting your application, you acknowledge the information above and that you are applying for a Certified Role.

Job Family Group: Commercial and Business Sales

Job Family: Relationship Management

Time Type: Full time

Most Relevant Skills: See requirements above.

Equal Opportunity Employer: Citi is an equal opportunity employer. Qualified candidates will be considered without regard to race, color, religion, sex, national origin, disability, veteran status, or any other protected characteristic. If you require a reasonable accommodation to use our tools or apply, please review Accessibility at Citi and Citi’s EEO Policy Statement.