Commercial Specialist

Egger; Hexham; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading manufacturing firm in Hexham is seeking a proactive Commercial Services Specialist to enhance operations by collaborating with sales and customer service. The ideal candidate will possess strong organisational and IT skills, with a background in commercial or sales support. The role offers competitive benefits and an opportunity for professional development in a family-owned company focused on sustainability.

Benefits

Competitive salary

Private Health Cash Plan

Annual Christmas bonus

Enhanced maternity and paternity leave

Access to free fruit

On-site restaurant

Free parking

Qualifications

• Previous experience in a commercial or sales support role is advantageous.
• Confident and personable manner.
• Full UK driving licence.

Responsibilities

• Act as a facilitator between sales, customer service, and internal departments.
• Provide key support to Sales teams to help develop business opportunities.
• Manage customer pricing agreements to ensure accuracy.

Skills

Organisational skills

Problem solving

Communication skills

IT skills (Microsoft Office)

Education

2:1 degree in Business, Commercial or Marketing

Tools

Microsoft Office

Job description

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At EGGER, we pride ourselves on delivering outstanding products and services to our customers. Our Commercial Services team plays a key role in supporting this success — working closely with internal and external stakeholders across the UK and Europe to drive growth, streamline processes, and support commercial decision-making.

We’re now looking for a proactive and organised Commercial Services Specialist to join our team in Hexham. If you're looking for a varied role that combines strategic thinking, collaboration, and project involvement — this could be your next career move.

• As Commercial Services Specialist, you’ll act as a facilitator between sales, customer service, and internal departments, ensuring our commercial operations run smoothly and efficiently. You will:
• Provide key support to Sales teams to help develop and secure business opportunities.
• Maintain accurate customer pricing and documentation both internally and externally.
• Collaborate with teams across Europe on commercial topics and support training for the EGGER Decorative Collection.
• Manage customer pricing agreements, ensuring accuracy and identifying opportunities for improvement.
• Contribute to the growth of our decorative product sales, with a focus on added-value materials.
• Suggest and implement improvements to internal processes and ways of working.
• Provide analysis of data to the sales team and senior management in order to monitor and enhance sales performance, as well as for use in customer review meetings.
• Handle a wide range of queries from both internal and external contacts.
• Work on cross-functional projects alongside the Commercial Services Manager.

What We’re Looking For

• A 2:1 degree in Business, Commercial or Marketing is preferred but not essential — relevant experience will be considered.
• Previous experience in a commercial, sales support, or similar role is advantageous.
• Strong IT skills, particularly in Microsoft Office (Word, Excel, Outlook).
• Excellent organisational and communication skills, with a confident and personable manner.
• A proactive, problem-solving approach and the ability to work independently.
• A full UK driving licence.

Why EGGER?

EGGER is a family-owned business with a strong focus on innovation, sustainability, and career development. Joining us means you’ll be part of a collaborative team, working on exciting projects and building relationships across the business — locally and internationally.

We Offer

The opportunity to join the largest, family-owned manufacturing employer in Northumberland; focused on quality, customer service, the environment and sustainability. Competitive employee benefits (including company pension scheme, learning and development opportunities, and a travel/fuel payment). Technologically advanced systems and processes. Comprehensive induction process, progressive training and development.

Other benefits include:

• A competitive salary and pension scheme (with Life Assurance).
• Private Health Cash Plan.
• An annual Christmas bonus and gift.
• Annual lifestyle and wellbeing checks.
• The chance to work for an international business operating across 11 countries.
• Enhanced maternity and paternity leave.
• An environmental and sustainability focused employer.
• Tailored training and career development opportunities.
• The opportunity to take part in a range of employee wellbeing initiatives.
• On-site restaurant.
• Access to free fruit on a weekly basis.
• Free parking in a secure staff car park.