Commercial Service Advisor

Perfect Placement UK Ltd; Marsh Common; On-site; GBP 33,000; Full time

Job summary

An automotive service provider in Avonmouth is looking for a Service Advisor to enhance their customer service team. The ideal candidate must have experience in a Service Advisor role and be able to upsell service plans. This position offers a competitive salary of up to £32,598 per annum with additional earnings from commissions. Benefits include holiday allowance, pension scheme, and training opportunities.

Benefits

22 days annual holiday allowance

Company pension scheme

Full manufacturer-accredited training

Career development prospects

Qualifications

• Experience as a Service Advisor is required.
• Must be customer focused and an excellent communicator.
• Familiarity with Motor Dealership Database Software is needed.

Responsibilities

• Communicate with customers regarding service and repair work.
• Produce Job Cards using computer systems.
• Update customer and vehicle records.
• Prepare and complete invoices.
• Advise customers on estimated costs and timescales.

Skills

Customer Focus

Excellent Communication

Ability to Upsell Service Work

Familiarity with Motor Dealership Database Software

Job description

We are currently advertising on behalf of an Automotive dealership who are currently recruiting for a Service Advisor to assist in their busy Service Department in the Avonmouth area.

Our Motor Trade Client is seeking a Service Advisor who is high performing and can provide only the best level of customer service.

Benefits:

- Starting salary up to £32,598 per annum per annum.
- Additional earnings can be made through commission earned from the selling of service contracts
- 22 days annual holiday allowance plus the 8 bank holidays rising to 25 after 5 years of employment, and then 27 after 10 years
- Full manufacturer-accredited training.
- Company pension scheme.
- Fantastic career development prospects with a long-established commercial vehicle dealer group.

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Working hours are 40 hours per week between the hours of 7:00am-6:00pm Monday to Friday with 1 in 3 Saturdays 8:00am-1:00pm

Requirements:

- A working experience within a Service Advisor role
- The ability to upsell on service work and service plans
- Customer Focused and an excellent communicator
- Familiarity with using Motor Dealership Database Software

Duties of role:

- Professionally communicate with customers about service and repair work required on their vehicle
- Produce Job Cards on in-house computer systems
- Update Customers and Vehicle Records
- Prepare and complete Invoices
- Advise Customer on estimated costs of repairs and timescales of work due to be completed
- Other Ad-Hoc Duties as the role requires

For your hard work, our client is offering a salary of up to £32598 with OTE of circa £35000.

To apply for this Service Advisor position, please forward your CV to Hamish Lowrie quoting the job reference number or call our office for a chat about this position.

Perfect Placement are the UK’s Leading Automotive Recruitment Agency so if you are looking for a Job get in touch today.

Perfect Placement UK Ltd – See our website for details