Commercial Sales Support Advisor

Adecco; Blyth; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading recruitment agency in Blyth is seeking a Commercial Sales Support Advisor to deliver exceptional customer service in a dynamic environment. Responsibilities include generating quotes, handling communications, and ensuring efficient order processing. Candidates should have A level education (or equivalent), a customer-first mindset, and strong communication skills. The role offers competitive salary, enhanced pension scheme, and opportunities for personal and professional growth.

Benefits

Competitive Salary

Enhanced Pension Scheme

Generous Annual Leave

Holiday Buy Scheme

Company Laptop

Employee Perks Platform

Qualifications

• Previous office-based experience in the construction industry is advantageous.
• Driving skills preferred.

Responsibilities

• Generate accurate quotes and sales orders for products.
• Ensure smooth order processing and invoicing.
• Handle communications with clients professionally.
• Maintain customer records in the CRM system.
• Provide timely responses to customer queries.
• Identify and implement process improvements.

Skills

Customer-first mindset

Strong communication and networking abilities

Resilience to challenges

Adaptability

Proficient in Microsoft Office

Excellent planning and organisational skills

Education

A level education (or equivalent)

Job description

Overview

Join Our Team as a Commercial Sales Support Advisor - Products!

Are you a driven professional passionate about delivering exceptional customer service? Do you thrive in a dynamic environment that values innovation and collaboration? If so, we want you to join our team.

Responsibilities

• Preparing Quotations: Generate accurate quotes and sales orders for our products.
• Order Processing: Ensure smooth and efficient order processing and invoicing.
• Communication Management: Handle incoming and outgoing communications professionally with a diverse range of clients, including partners and contractors.
• CRM Maintenance: Maintain updated customer records and interactions in our CRM system for data integrity.
• Customer Enquiries: Provide timely and accurate responses to customer queries, escalating issues as necessary.
• Process Improvement: Collaborate with colleagues to identify and implement process improvements for enhanced customer excellence.

What We’re Looking For

• Education: A level education (or equivalent) is essential; a degree is desirable.
• Experience: Previous office-based experience in the construction industry is advantageous.
• Skills:
• Customer-first mindset
• Strong communication and networking abilities
• Resilience to challenges and adaptability in a dynamic environment
• Proficient computer skills, particularly in Microsoft Office
• Excellent planning and organisational skills
• Driving Required: Preferred

What’s in It for You?

• Competitive Salary: We offer a salary that reflects your skills and experience.
• Enhanced Pension Scheme: Secure your future with our robust pension plan.
• Generous Annual Leave: Enjoy time off with a competitive leave package, plus additional days for long service.
• Holiday Buy Scheme: Purchase extra holiday days to suit your needs.
• Company Laptop: Work efficiently with the tools you need.
• Employee Perks Platform: Access a variety of discounts and benefits.

Your Opportunities

As part of our growing team, you will have plenty of opportunities for personal and professional growth. We foster a strong learning culture and encourage our employees to take initiative and drive their development.

Application Process

Excited to join our team? We can’t wait to hear from you! Submit your CV, and we will review applications on an ongoing basis.

Diversity Commitment

We are committed to creating an inclusive workplace, promoting diversity, and ensuring equal opportunities for all. If you require any adjustments during the interview process, please let us know.

Join us and help shape the future of commercial building solutions with daylight and natural ventilation! Apply today!

Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website