Commercial Sales Executive (Mid Corporate)

Region: South East

Location: Tunbridge Wells

Job reference: ANEE01644

The Role

Full Time position
Permanent Contract
Location: Tunbridge Wells Office
Monday – Friday 9am – 5pm
Salary: Up to £65,000 depending on experience, plus bonus and benefits

Introduction to NFU Mutual
NFU Mutual offers a wide range of products and services, including general insurance, life, pensions and investments and has been providing quality insurance for its customers for over 110 years. We carefully balance delivering excellent service to our customers whilst ensuring the business is run effectively. As a mutual, supporting our customers and paying their claims comes first. We are a top ten UK insurance company and the UK’s largest rural insurer, with an agency network of over 250 local offices.

About the Agency
As a local agency of NFU Mutual, we deliver a first-class service and sell their product range across our region, to customers old and new, who are at the core of everything we do. We are a business where honesty, integrity, and trust are at the heart of our values. We champion the personal approach to customer service that NFU Mutual is famous for.

An exciting opportunity has now arisen within the Tunbridge Wells & Flimwell Agency.

About the role:
This is a newly created role within the agency, reflecting our ambitious plans for growth and the expansion of our commercial sales team. The Commercial Sales Executive (Mid Corporate) will be responsible for generating and securing new business opportunities in the commercial space, with a focus on policies with premiums exceeding £10,000.
The successful candidate will play a key part in delivering the agency’s sales strategy and sector development, helping to drive sustainable and profitable growth in line with NFU Mutual’s strategic objectives:

• To deliver sustainable, profitable growth
• To be a great company to do business with
• To be a great place to work

Key Responsibilities

• New Business Development: Deliver personal sales targets by identifying, prospecting, and securing new commercial clients in the mid-corporate space.
• Sector Focus: Target growth in key commercial sectors including:
  • Motor Trade
  • Manufacturing
  • Building and Allied Trades
  • Property Owners
  • Retail
  • Wholesalers
  • Fleet
• Sales Planning & Execution: Plan and execute sales strategies using relevant market research, sector knowledge, and competitor insight to identify and convert opportunities.
• Client Relationship Management: Build and maintain strong, long-term client relationships, delivering tailored insurance solutions that meet clients’ needs and exceed expectations.
• Cross-Selling: Proactively identify opportunities to introduce and refer NFU Mutual’s wider proposition, including:
  • Financial Services (Protection, Pensions & Investments)
  • Risk Management Services
  • Health & Safety Consultancy
• Marketing & Profile Building: Represent the agency at events, shows and sector-specific marketing campaigns, contributing to local visibility and sector engagement.
• Compliance & Quality: Operate at all times within the compliance, conduct and regulatory framework as set out by NFU Mutual. Maintain high standards of advice and ensure documentation and processes are always audit-ready.
• Collaboration & Communication: Work collaboratively with the wider agency team and NFU Mutual colleagues to support agency growth and deliver joined-up customer service.
• Development & Learning: Take responsibility for maintaining up-to-date knowledge of insurance products, regulatory changes, market trends and sales skills.

About you:

Essential Skills & Experience:
• Proven track record of successful commercial insurance sales
• Experience dealing with mid to high premium cases (£10,000+)
• Strong interpersonal and negotiation skills
• Ability to work independently and deliver against targets
• Commercial awareness and understanding of client needs across relevant sectors
• Professional, organised and customer-focused approach
• Commitment to compliance and delivering good customer outcomes
Desirable:
• Experience working within or alongside NFU Mutual or similar agency model
• Knowledge of relevant industry sectors (motor trade, construction, fleet, etc.)
• Cert CII or working towards industry qualifications

Performance Expectations

• Achievement of new business sales targets
• Quality and compliance of sales advice and documentation
• Contribution to agency growth objectives across commercial and wider business areas
• High levels of customer satisfaction and retention
• Effective collaboration with colleagues and partners
• Proactive involvement in personal development and training

Our commitment to you:

• A supportive and friendly working environment
• Full Training & Development will be provided which includes technical knowledge, Sales soft skills with the opportunity of a funded CERT CII qualification.

Benefits

• 25 days holiday plus bank holiday (after 4 years’ service an additional day a year up to a maximum of 5 days). In addition, we provide 2 additional days holiday over the Christmas period
• Benenden Health
• 15 days working from home flexibility
• Free parking in front of the office
• Group Life Cover – 4 x salary
• Eyecare cover
• Unlimited access to Refer a Friend bonus scheme
• Employee discounts on a range of NFU Mutual insurance policies
• Pension contributions

Please apply in writing with CV and covering letter to: bethan_davies@nfumutual.co.uk 01892 337488.

We will keep recruitment information (including interview notes) for no longer than is reasonable, and this is generally for a period of 6 months, after which they will be destroyed.

Please note you will be employed by an Agent of NFU Mutual and not NFU Mutual directly.

Whatever your role, as a key member of your agency team, you’ll enjoy the chance to develop your insurance industry knowledge and skills and build a rewarding career. For most roles you won’t necessarily need an insurance background. It’s more about your personal qualities – your ability to learn quickly, develop strong working relationships with a range of different people and give customers excellent service, with trusted advice and products.

Bring these qualities and you’ll be supported with a full range of training and development opportunities so you can build the career you want. These include the chance to gain an apprenticeship, as well as support to study for professional qualifications and full training in all aspects of the insurance industry.