Commercial Property Manager

Sedgwick; Birmingham; Hybrid; GBP 50,000 - 70,000; Full time

Job summary

Sedgwick seeks a Commercial Property Manager to lead its claims team in North East England. The successful candidate will manage commercial property claims, focusing on operational excellence and client satisfaction. This role offers a chance for professional growth in a supportive environment, with competitive benefits and a commitment to innovation.

Benefits

Self-Invested Personal Pension Scheme (SIPP)

Incentive (bonus) scheme eligibility

Fully funded company vehicle or cash allowance

25 days holiday plus bank holidays

Flexible working from home or office

Private healthcare plan

Life assurance

Group Income Protection

Employee assistance programme for wellbeing

Voluntary benefits – green car scheme, dental cover

Qualifications

• Experience in managing commercial property claims under £100k.
• Proven track record of financial performance and strategic planning.
• Commitment to innovation and service improvement.

Responsibilities

• Lead team of adjusters and claims technicians in the North East.
• Deliver high-quality claims services while driving team performance.
• Build and maintain strong relationships with clients at senior levels.

Skills

Leadership in commercial claims management

Financial acumen

Client-focused mindset

Effective communication

Team development

Performance-driven

Innovative mindset

Job description

By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve.

Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies

Certified as a Great Place to Work

Fortune Best Workplaces in Financial Services & Insurance

Commercial Property Manager Location:North East England | Hybrid/Home-Based
Job Type:Permanent
Remuneration:Competitive salary based on skills, experience, and qualifications We have an opportunity for a Commercial Property Manager for our Commercial Property team in the North East of England.

As Sedgwick continues to grow, we’re looking for a talentedCommercial Property Managerto lead our team of adjusters and claims technicians in the North East. This is a fantastic opportunity for someone passionate about leadership, operational excellence, and developing others.

You’ll play a key role in delivering high-quality claims services, driving performance, and supporting the career growth of your team. With a strong focus on innovation, compliance, and client satisfaction, you’ll help shape the future of our Commercial Property division.

What You’ll Have:

• Proven leadership in commercial claims management:Experience leading teams handling commercial property claims, typically under £100k, with a focus on technical and operational excellence.

• Strong financial and strategic acumen:Demonstrated ability to drive financial performance in line with budgets and strategic goals.

• Commitment to continuous improvement:A proactive approach to enhancing service delivery, promoting innovation, and embedding digital solutions.

• Client-focused mindset:Skilled in building and maintaining strong relationships with clients and stakeholders at a senior level.

• Clear and effective communicator:Able to ensure role clarity, team engagement, and consistent communication across all levels.

• Supportive team developer:Passionate about mentoring and developing colleagues through structured programmes like Pathfinder.

• Commercially aware and performance-driven:Deep understanding of client expectations and a strong focus on profitability and service excellence.

• Forward-thinking and adaptable:Brings an innovative mindset and a flexible, solutions-oriented approach to leadership.

What We’ll Give You for This Role:

Remuneration & More

• Competitive salary based on experience and qualifications

• Self-Invested Personal Pension Scheme (SIPP)

• Incentive (bonus) scheme eligibility

• Fully funded company vehicle or cash allowance

• 25 days holiday (pro rata) plus bank holidays

• Flexible working from home or office

Health & Support

• Private healthcare plan (including pre-existing conditions)

• Life assurance

• Group Income Protection

• Employee assistance programme for wellbeing

Other Benefits

• Voluntary benefits – green car scheme, dental cover, cycle to work scheme, season ticket loan, wellbeing and digital GP apps

• Discounts on a wide range of products and services

This Isn’t Just a Job – It’s a Career with Purpose

At Sedgwick, you’ll be part of a community that’s passionate about making a difference. You’ll help protect people and businesses while shaping the future of insurance. With access toSedgwick University, you’ll benefit from over 15,000 on-demand courses, role-specific training, and opportunities to continue your formal education – starting from day one.

Next Steps for You:

Think this sounds like a great fit?Apply now – we’d love to hear from you.

Not sure if you meet every requirement? That’s okay – we welcome applicants from all backgrounds, including those returning to the workforce or looking to grow into the role.

We’re proud to be an equal opportunity employer with a zero-tolerance policy toward discrimination of any kind.

After the closing date, we’ll review all applications and may invite selected candidates for an interview (virtual or in-person).

Sedgwickis an Equal Opportunity Employer.

The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Sedgwick retains the discretion to add or to change the duties of the position at any time.