Commercial Project Manager

PCI Pharma Services; Tredegar; On-site; GBP 45,000 - 65,000; Full time

Job summary

PCI Pharma Services is seeking a Commercial Project Manager to own end-to-end projects for designated client accounts, driving revenue, on-time delivery and strong client relationships. The role requires coordinating cross-functional teams to deliver value while protecting commercial interests.

The successful candidate will bring at least three years of pharma or regulated manufacturing experience, a PM qualification, and proven ability to manage client expectations and changes across complex

Qualifications

• Minimum three years experience in a pharmaceutical, life science or regulated manufacturing environment.
• Proven experience in project coordination and delivery of client requirements.
• Demonstrated commercial awareness, with an understanding of revenue, margin and account performance drivers.

Responsibilities

• Deliver against agreed commercial targets including revenue and on-time delivery.
• Maintain accurate and reliable order book forecasts, driving predictability in revenue and operational planning.
• Lead client meetings and cross-functional collaborations to deliver account objectives.

Skills

Project coordination

Commercial awareness

Negotiation

People management

Education

Project Management certification

Bachelor's degree in a relevant field

Tools

MS Office

Job description

Our investment is in People who make an impact, drive progress and create a better tomorrow. Our strategy includes building teams across our global network to pioneer and shape the future of PCI. Our Commercial Project Manager acts as the end-to-end project and commercial owner of designated client accounts within the Commercial Services team. Accountable for delivering against agreed milestones and revenue targets while maintaining excellent client relationships. Manages scope changes within existing signed projects via change orders and additional service requests. Operates as a cross-functional lead, aligning internal teams to deliver on time and on budget. Main responsibilities:

• Deliver against agreed commercial targets including revenue, On Time Delivery and schedule adherence.
• Maintain accurate and reliable order book forecasts, driving predictability in revenue and operational planning.
• Manage short-term and long-term client forecasts, understand variance and communicate updates to internal stakeholders in a commercially meaningful way.
• Ensure all commercial agreements are fully understood, applied and optimised for assigned accounts.
• Own financial accuracy across accounts, including order book integrity, pricing and volume tracking.
• Process order receipts and resolve invoice queries accurately and promptly.
• Act as primary commercial and operational point of contact for assigned clients, building trusted and high-value relationships.
• Lead client interactions with a focus on value, delivery performance and commercial sustainability.
• Confidently manage client expectations, challenge requests where necessary to protect business interests and maintain commercial integrity.
• Lead well-structured client meetings, business reviews and on-site visits, developing agendas, coordinating preparation and ensuring timely follow-up on all open items.
• Influence internal stakeholders at all levels to deliver aligned outcomes on assigned accounts.
• Lead cross-functional collaboration across operations, supply chain, finance and quality to deliver account objectives.
• Align internal teams around clear commercial priorities and outcomes for assigned accounts.
• Escalate and resolve issues with pace and authority where delivery performance or commercial outcomes are at risk.
• Hold internal stakeholders accountable for performance that directly impacts commercial results on assigned accounts.
• Effectively manage implementation of client change requests, maintaining commercial integrity throughout.
• Minimum three years experience in a pharmaceutical, life science or regulated manufacturing environment.
• Proven experience in project coordination and delivery of client requirements in a complex, regulated setting.
• Demonstrated commercial awareness, with an understanding of revenue, margin and account performance drivers.
• Proven ability to manage client relationships and influence at all levels internally and externally.
• Understanding of revenue forecasting, order book management and change order processes.
• Strong planning and organisational skills, with the ability to manage multiple accounts at different stages simultaneously.
• Ability to present confidently and lead meetings with both internal and external stakeholders.
• Working knowledge of MS Office including Word, Excel, Project and Outlook.
• Understanding of GMP and relevant regulatory requirements.
• Experience with accountability for revenue targets or commercial performance metrics.
• Project Management qualification or equivalent.
• Good negotiation skills and experience managing commercial discussions with clients.
• Proven people management or team leadership experience.
• Science or technical background relevant to pharmaceutical manufacturing.
• PCI Pharma Services is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.

At PCI, Equity and Inclusion are at the core of our company's purpose: Together, delivering life-changing therapies. We are committed to cultivating an inclusive workplace by holding ourselves accountable to the highest standards of understanding, fairness, respect, and equal opportunity - at every level. We envision a PCI community where everyone can belong and grow, and we strive to bring this vision to reality by continuously and intentionally assessing our people practices, policies and programs, marketing approach, and workplace culture.

Why work for PCI Pharma Services? At PCI, we have an uncompromising focus on providing quality and operational excellence and providing the industry leading customer experience. Our people make all of this happen, so providing an industry leading experience for our people is equally as important. By creating an authentic culture of purposeful work, we aspire to be an interesting and fulfilling place for talented individuals to grow careers. We live a philosophy of intentional learning combined with real-life experience supported by a fair and competitive rewards program. We are individuals, teams and a company that believes in our purpose and our approach is simple, the people who work at PCI fuel our business; we don't say no, we figure out how.

PCI Pharma Services is an Equal Opportunity Employer/Vet/Disabled