Commercial & Process Engineer

Osprey Engineering Solutions; Gloucester; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading UK manufacturer of precision-engineered pumps seeks a Commercial & Process Engineer to optimize commercial processes. The role involves preparing quotations, collaborating with teams, and providing technical support to enhance efficiency and customer satisfaction. Candidates should have engineering knowledge and a customer-centric approach, ideally with experience in the pumps industry.

Qualifications

• Customer-focused and able to work under pressure.
• Engineering knowledge, preferably in the pumps industry.
• Experience with technical documentation and contract negotiations.

Responsibilities

• Review customer enquiries and prepare detailed techno-commercial quotes.
• Collaborate with the Dolphin team for pricing and forecasting.
• Provide technical support to customers pre-order.

Skills

Customer-focused

Engineering knowledge

Proficient in Excel

Pump selection experience

Knowledge of pump applications

Tools

Salesforce

Dolphin

Job description

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Commercial & Process Engineer, Gloucester

Client:

Osprey Engineering Solutions

Location:

Gloucester, United Kingdom

Job Category:

Other

-

EU work permit required:

Yes

Job Reference:

8d6773cb5121

Job Views:

5

Posted:

02.06.2025

Expiry Date:

17.07.2025

Job Description:

We are seeking commercially minded Engineers, preferably with experience in the pumps industry. Our principal consultant Robin Thomas has an exciting opportunity to join a UK-based manufacturer of precision-engineered pumps and systems, serving customers globally.

The Commercial & Process Engineer is a newly created role designed to optimize end-to-end commercial processes.

You will review customer enquiries, prepare detailed techno-commercial quotes, and handle forecasting and order processing using systems like Dolphin and Salesforce.

Key Duties and Responsibilities

• Collaborate with the Dolphin team to implement and develop the Dolphin tool for selection, configuration, pricing, quotation, and forecasting.
• Review customer enquiries to assess project suitability and prepare technical and commercial quotations via Dolphin.
• Promote the use of Salesforce within the Business Unit.
• Obtain supplier quotations for accurate equipment costing.
• Provide technical support to customers pre-order.
• Assist the Sales team during bid evaluations and attend customer meetings as needed.
• Develop processes for contract review, order entry, and documentation using Dolphin and ECOF.
• Support manufacturing with technical queries during production.
• Manage invoicing, credit/debit notes, and resolve invoice issues promptly.
• Liaise with customers on specifications, testing, and delivery.
• Coordinate with production to meet delivery requirements.
• Participate in departmental and production meetings.

Skills & Experience

• Customer-focused with ability to work under pressure.
• Engineering knowledge, preferably in the pumps industry.
• Proficient in Excel, Word, and IT systems.
• Experience in pump selection, operation, and system interaction.
• Knowledge of pump applications in the Fire industry.
• Experience with technical documentation and contract negotiations.

Contact Robin for more information or apply now. This role is based in Gloucestershire; specific location available upon request.