Commercial Planning Manager

TalkTalk; Salford; Hybrid; GBP 50,000 - 70,000; Full time

Job summary

A leading telecommunications company in Salford is seeking a Commercial Planning Manager to develop operational and trading plans that support its financial planning and analysis processes. The ideal candidate will lead customer acquisition forecasts and ensure forecast accuracy regarding network suppliers. This role offers a dynamic and flexible working environment, with a commitment to diversity and inclusion.

Benefits

Flexible hybrid working

Generous holiday package

Private healthcare

Free broadband for employees

Life event gifts

Salary sacrifice scheme for various services

Paid volunteering days

Qualifications

• Strong ability with forecasting models and planning processes.
• Experience with market analysis and competitor pricing.
• Capability to align volume plans with business priorities.
• Experience with Anaplan planning software.

Responsibilities

• Develop operational and trading plans for financial planning and analysis.
• Lead development of new customer acquisition forecasts.
• Ensure accuracy of network supplier forecasts against commitments.
• Convert volume plans into supply-chain requirements.
• Champion data provision for planning processes.
• Align volume plans with product development and technical roadmaps.

Skills

Organizational skills

Numerical skills

Communication skills

Collaborative skills

Job description

The Commercial Planning Manager role is responsible for developing the operational and trading plans which underpin TalkTalk's financial, planning and analysis ("FP&A") process.

• Responsible for developing TalkTalk forecast models, interlocking volume plans with FP&A in Anaplan planning software.

• Responsible for leading development of TalkTalk's new customer acquisition forecast; from market size, media spend, pricing Vs competitors, through sales to connection and bill payment. You will ensure that acquisition plan KPI are seamless and aligned to business priorities to give an accurate forecast for both online and agent channel sales and costs.

• Responsible for the accuracy of network supplier forecasts Vs TalkTalk contractual commitments. Forecast accuracy is measured on a rolling three-month basis requiring close interlock with trading and product development teams.

• Responsible for converting the volume plan into supply-chain requirements to enable TalkTalk to manage stock levels and optimise working capital.

• Responsible for championing with technology and data-engineering the provision and availability of all data underpinning the planning process. The planning KPI need to be seamless from multi-year budgets through to daily trading KPI actual Vs forecast.

• Accountable for ensuring that the volume plans align to the latest product development and technical roadmaps.

• Automation of required data into Anaplan planning software.

• Highly organised.

• Very numerate.

• Behave with high level of integrity, honesty, respect, and empathy.

• Prepared to make decisions and recommendations for improvement and being responsible for outcomes.

• Excellent communication and collaborating skills.

Be Yourself. Make an Impact. Join Us.

As a recognised Top 50 Inclusive Employer in the UK, we believe that diversity fuels innovation and success. We’re committed to building a workplace that reflects the communities and customers we serve. At TalkTalk, inclusion is part of our DNA – we’re all 100% human, and we’ve created a culture where you can truly be yourself.

We’re not your traditional 9-5. We’re a dynamic, flexible workplace, and we’re excited to hear how you like to work. Whether you thrive in collaboration, focus better at home, or prefer a bit of both – let’s make it work.

What We Offer

• Flexible hybrid working – with a minimum of 50% office presence to support teamwork and connection

• Collaborative office spaces designed for creative thinking and innovation

• Free on-site parking at our offices

• Generous holiday package – 25 days annual leave, 3 wellbeing days, and your birthday off (plus the option to buy up to 10 more days!)

• Private healthcare for all employees

• Competitive pension scheme and performance-related bonus opportunities

• Free broadband for all employees

• Life event gifts – celebrating milestones like marriages and births

• Inclusive employee networks – open to all, supporting peer connection and thought-provoking conversations

• Salary sacrifice scheme – save on dental, gym, and more

• Big retail and leisure discounts

• 3 paid volunteering days a year – because making a difference matters to us too