Commercial Performance Manager

Bevan Brittan LLP; West of England; Hybrid; GBP 65,000 - 90,000; Full time

Job summary

Bevan Brittan LLP in the Housing Management team is pleased to offer a brand-new role as Commercial Performance Manager to oversee profitability, utilisation and service delivery.

You will work closely with Partners, legal and business services to drive continuous improvement, resource planning and client experience, while shaping the team’s strategic objectives in a flexible hybrid model.

Qualifications

• Experience in risk management and mitigation strategies.
• Operational experience in a professional services environment preferred.
• Track record in delivering projects within an operational context.
• Ability to leverage technology to improve efficiency and data insight.

Responsibilities

• Improve profitability, utilisation and client experience for Housing Management.
• Lead on service delivery improvements and continuous improvement initiatives.
• Oversee resource allocation and recruitment aligned to workloads.
• Provide trusted operational and commercial guidance to Partners and teams.
• Support delivery of the practice’s strategic objectives.

Skills

Risk management

Operations experience

Project management

Technology to optimise efficiency

Organisation and time management

Data tracking and analysis

Adaptability

Collaborative approach

Verbal and written communication

Job description

Join a team of experts and progressive thinkers

Housing is one of our core markets and focus areas for growth. Our Housing Management team operates as one team with lawyers based in all four of our offices. We advise a considerable number of registered providers, ranging from many of the top ten largest providers in the country to smaller, specialist providers and everything in between.

Whilst the majority of our work is for housing associations, we also increasingly provide housing management services to a range of other types of organisation including local authorities, care providers, the NHS, universities and charities.

The role

We have an exciting opportunity to take on a brand-new role in our Housing Management team as a Commercial Performance Manager. You will be responsible for supporting the commercial performance, operational effectiveness and continuous improvement of the team.

Working closely with Partners, legal teams and business services functions, you will lead on improving profitability, utilisation, client experience and service delivery, as well as identifying opportunities to enhance operational performance, drive continuous improvement initiatives and support delivery of the practice’s strategic objectives.

You will also oversee appropriate resource allocation in the context of both ongoing workloads and the recruitment of new colleagues into the team, as well as being a trusted advisor on operational and commercial matters affecting the team.

What we’re looking for from you

The successful candidate will have:

• Experience of conducting risk management and implementing measures to mitigate risk
• Demonstrable operations experience, ideally in a law firm or professional services environment
• Experience of managing projects in an operational context
• An ability to harness technology and systems to optimise efficiency
• Excellent organisation and time management skills
• Experience in tracking, analysing and presenting financial and other data
• Adaptability and flexibility
• A collaborative, team-focused approach
• Excellent verbal and written communication skills

Make a Real Impact

Bevan Brittan is a leading commercial law firm. Explore our markets and services here.

We are highly ranked across the legal directories and our 2025/26 financial results confirmed twelve years of consecutive growth.

Our Responsible Business pillars influence how we work together and motivate us to deliver meaningful outcomes for our clients and communities.

We support our people to be their best and, through our hybrid working model, we offer the flexibility to work your week in a way that suits you.

We’re looking for the best people to share in our ambition and success. Visit our Life page to discover what life at Bevan Brittan could look like for you.