Commercial Performance Manager

Bevan Brittan LLP; Leeds; Hybrid; GBP 60,000 - 90,000; Full time

Job summary

Bevan Brittan LLP in Leeds is seeking a Commercial Performance Manager to join the Housing Management team. You will drive profitability, utilisation and client experience, delivering continuous improvement across operations while overseeing resource allocation and recruitment.

Working closely with Partners and business services, you will use data and systems to enhance service delivery and operational performance in a leading commercial law firm with a hybrid working model.

Qualifications

• Experience of conducting risk management.
• Operations experience in a professional services context.
• Project management experience.
• Ability to harness technology and systems to improve efficiency.
• Excellent organisation and time management.
• Experience in tracking and presenting financial data.
• Adaptability and flexibility.
• Collaborative, team-focused approach.
• Excellent verbal and written communication skills.

Responsibilities

• Improve profitability, utilisation, and client experience for the Housing Management team.
• Enhance service delivery and identify opportunities for operational improvement.
• Oversee resource allocation and contribute to recruitment planning.
• Provide trusted advice on operational and commercial matters affecting the team.

Skills

Risk management

Operations experience

Project management

Tech enablement

Organisation

Data analysis

Adaptability

Teamwork

Communication

Job description

Join a team of experts and progressive thinkers

Housing is one of our core markets and focus areas for growth. Our Housing Management team operates as one team with lawyers based in all four of our offices. We advise a considerable number of registered providers, ranging from many of the top ten largest providers in the country to smaller, specialist providers and everything in between.

Whilst the majority of our work is for housing associations, we also increasingly provide housing management services to a range of other types of organisation including local authorities, care providers, the NHS, universities and charities.

The role

We have an exciting opportunity to take on a brand-new role in our Housing Management team as a Commercial Performance Manager. You will be responsible for supporting the commercial performance, operational effectiveness and continuous improvement of the team.

Working closely with Partners, legal teams and business services functions, you will lead on improving profitability, utilisation, client experience and service delivery, as well as identifying opportunities to enhance operational performance, drive continuous improvement initiatives and support delivery of the practice’s strategic objectives.

You will also oversee appropriate resource allocation in the context of both ongoing workloads and the recruitment of new colleagues into the team, as well as being a trusted advisor on operational and commercial matters affecting the team.

What we’re looking for from you

The successful candidate will have:

• Experience of conducting risk management and implementing measures to mitigate risk
• Demonstrable operations experience, ideally in a law firm or professional services environment
• Experience of managing projects in an operational context
• An ability to harness technology and systems to optimise efficiency
• Excellent organisation and time management skills
• Experience in tracking, analysing and presenting financial and other data
• Adaptability and flexibility
• A collaborative, team-focused approach
• Excellent verbal and written communication skills

Make a Real Impact

Bevan Brittan is a leading commercial law firm. Explore our markets and services here.

We are highly ranked across the legal directories and our 2025/26 financial results confirmed twelve years of consecutive growth.

Our Responsible Business pillars influence how we work together and motivate us to deliver meaningful outcomes for our clients and communities.

We support our people to be their best and, through our hybrid working model, we offer the flexibility to work your week in a way that suits you.

We’re looking for the best people to share in our ambition and success. Visit our Life page to discover what life at Bevan Brittan could look like for you.