Commercial Operations Manager

Freshminds; Greater London; On-site; GBP 50,000 - 70,000; Full time

Job summary

Freshminds is partnering with a public relations and communications advisory firm to appoint a Commercial Operations Manager to its high-performing team. This role suits a commercially minded, analytically strong professional who will shape the organisation's growth agenda.

The position involves supporting day-to-day operations, CRM data management, and reporting on client and business development opportunities.

Qualifications

• 2-4 years of experience in operations or financial services.
• Degree from a leading university.
• Strong analytical mindset with data proficiency.
• High attention to detail and reliability.
• Excellent stakeholder management and communication skills.
• Collaborative mindset in a small, high-calibre team.

Responsibilities

• Support day-to-day operations and identify opportunities to streamline and automate processes.
• Collaborate with internal stakeholders and external partners to resolve issues and ensure smooth operations.
• Maintain CRM data, track sales pipelines, and produce reports on client and business opportunities.
• Coordinate and deliver internal and external events.
• Review and assist with management of commercial contracts and agreements.

Skills

Operations experience

Data analysis

Stakeholder management

Communication

Education

Bachelor's degree

Tools

CRM software

Job description

Freshminds is partnering with a public relations and communications advisory firm to appoint a Commercial Operations Manager to its high-performing team.

This is an exciting opportunity for a commercially minded and analytically strong individual to play a key role in shaping the organisation's growth agenda.

Key Responsibilities

• Supporting day-to-day business operations while identifying opportunities to streamline, enhance, and automate processes.
• Collaborating with internal stakeholders and external partners to resolve issues and ensure the smooth running of operations.
• Maintaining and managing CRM data, tracking sales pipelines, and producing reports on client and business development opportunities.
• Coordinating, organising, and delivering internal and external events.
• Reviewing, interpreting, and supporting the management of commercial contracts and agreements.

Requirements

• 2-4 years' experience with a background in operations or financial services.
• Degree from a leading university.
• Strong analytical mindset and confident working with data.
• Highly dependable with strong attention to detail.
• Excellent stakeholder management and communication skills.
• A collaborative mindset and enthusiasm for working within a small, high-calibre team.