Commercial Operations & Excellence -Director

JR United Kingdom; City Of London; On-site; GBP 80,000 - 120,000; Full time

Job summary

A leading international logistics business is looking for a Commercial Operations & Excellence Director in London. The role involves overseeing the commercial strategy, with key duties including deal structuring, CRM management, and commercial analytics. The ideal candidate will have extensive experience in pricing within the logistics sector and a proven background in managing high-performing teams.

Qualifications

• Strong background in pricing and commercial elements.
• Experience in secure logistics and freight forwarding.
• Proven track record in commercial reporting and executive presentations.

Responsibilities

• Oversee development of cross-functional commercial offerings globally.
• Manage large tenders and complex pricing models.
• Provide data insights on sales performance and KPIs.

Skills

Commercial analytics

Deal structuring

Product and service innovation

Market insights

CRM management

Tools

CargoWise

Monday.com

Job description

Social network you want to login/join with:

Commercial Operations & Excellence - Director, London (City of London)

Client:

GRG Executive Search

Location:

London (City of London), United Kingdom

Job Category:

Other

EU work permit required:

Yes

Job Views:

3

Posted:

16.06.2025

Expiry Date:

31.07.2025

Job Description:

GRG Executive has exclusively partnered with a dynamic international logistics business, seeking a motivated Commercial Operations & Excellence Director to oversee the development of their cross-functional commercial offering globally. This is a fantastic opportunity to be part of a fast-paced entrepreneurial environment with growth plans on a global scale!

Key Duties:

• Deal structuring
• Product and service innovation
• Business insights and commercial analytics
• Market insights (competitor knowledge!)
• CRM – ensuring existing CRM is fully utilised

Additional information:

• Sales Support (including Pricing): Assists all sectors with deal structuring, pricing strategies, and client proposals.
• Bid & Proposal Management (RFP/RFQ Support): Manages large tenders, proposal writing, and complex pricing models.
• Commercial Analytics & Performance Reporting: Provides data insights on sales performance, margins, and sector-specific KPIs.
• Client Relationship Management (CRM) & Key Accounts: Manages major client relationships, improves retention, and streamlines cross-sector opportunities.

The Ideal Background:

• Strong background in pricing and other commercial elements of forwarding
• Experience in secure logistics, working with products moving via airlines, valuable services (VAL)
• Understanding of CargoWise
• Experience managing a third-party supplier network, building quotes, and using multiple costs, ideally within small to medium freight forwarding or 3PL businesses
• Strong experience in commercial reporting and presenting to executive level
• CRM experience, ideally with Monday.com
• Experience reviewing, changing, and implementing new sales processes and procedures, using best-in-class methodologies
• Experience managing, coaching, and leading high-performing teams