Commercial Manager -P&C Post-Contract

Future of London; Greater London; Hybrid; GBP 54,000 - 66,000; Full time

Benefits offered by this job

Final salary pension scheme

Free travel on TfL network

30 days annual leave plus public/bank

Hybrid working

Private healthcare

Discounted Eurostar travel

Job summary

Transport for London (TfL) seeks an experienced Commercial Manager to join our Post-Contract Commercial teams. You’ll manage strategic supplier relationships, drive contract performance and ensure our suppliers deliver against commitments across London's contracts.

You’ll lead negotiations, manage risk and change control, and realise value through continuous improvement. Hybrid working offers a 50/50 split between office and home, with flexibility to suit business needs.

Qualifications

• Significant experience managing complex contracts and supplier relationships.
• Strong commercial and contractual knowledge.
• Experience identifying and mitigating commercial risk.
• Proven ability to hold suppliers accountable while maintaining relationships.
• Excellent negotiation and stakeholder engagement skills.
• Experience delivering measurable commercial improvements.

Responsibilities

• Lead contract and supplier management across high-value contracts.
• Build and maintain relationships with key suppliers and stakeholders.
• Monitor and manage supplier performance against obligations and KPIs.
• Drive value-for-money initiatives and continuous improvement.
• Manage commercial risk, change control and governance processes.
• Lead negotiations relating to variations, claims and amendments.
• Support benefits realisation and ensure contracts deliver outcomes.
• Collaborate with operations, finance and legal teams to achieve outcomes.

Skills

Contract management

Supplier relationships

Negotiation

Stakeholder engagement

Risk management

Job description

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Job title: Commercial Manager - Post-Contract
Salary: Circa £60,000
Grade: Band 3
Contract type: TfL
Reference: 4998
Team: Procurement and Commercial
Contract details: Perm
Location: Palestra/Hybrid

Please Note: We reserve the right to close this vacancy early should we receive a high volume of applications; therefore, we encourage interested candidates to apply as soon as possible.

Hiring managers will review applications and match candidates to the opportunity that best aligns with their skills and experience. Please ensure your CV clearly demonstrates your relevant commercial expertise and achievements.

All offers of employment are subject to satisfactory right‑to‑work checks. Candidates must be able to demonstrate their right to work in the UK. At the present time TfL is unable to offer visa sponsorship for this role.

Hybrid working within this role enables a balance of 50 per cent of time split between the office and home over a 4-week period. Hybrid working arrangements can evolve subject to business requirements.

Deliver Commercial Value Across London's Most Critical Contracts

At TfL, effective contract management is critical to delivering safe, reliable and efficient transport services for London.

We're looking for experienced Commercial Managers to join our Post-Contract Commercial teams, where you'll be responsible for managing strategic supplier relationships, driving contract performance and ensuring our suppliers deliver against their commitments.

This is an excellent opportunity for experienced commercial professionals who thrive in complex environments and enjoy balancing strategic relationships, strong commercial outcomes and stakeholder expectations.

Why Join TfL? | Commercial Manager (Post Contract)

The contract award is just the beginning.

As a Post-Contract Commercial Manager, you'll take ownership of some of TfL's most critical supplier relationships and high-value contracts, ensuring they deliver the performance, value and innovation needed to support London's transport network.

You'll be at the sharp end of commercial delivery, leading negotiations, managing risk, driving supplier performance and unlocking opportunities for continuous improvement. Whether navigating complex challenges, resolving commercial issues or influencing senior stakeholders, you'll have a direct impact on TfL's operational and project success.

This is a role for experienced commercial professionals who thrive in complex environments, enjoy building strong partnerships and know how to turn contractual commitments into real-world results.

Join TfL and help deliver the services, projects and infrastructure that keep one of the world's greatest cities moving.

Our Procurement and Commercial (P&C) function, is far reaching and diverse, supporting all areas of TfL programmes and operations. We have recently stood up our Category lead structure, bringing together activities that help us harness the best value for money and develop our people. That makes it a great time to join us and help shape our category approaches and secure great outcomes.

What You'll Be Doing

Working across high-value and strategically important contracts, you'll:

• Lead contract and supplier management activities across a diverse portfolio.
• Build and maintain strong relationships with key suppliers and stakeholders.
• Monitor and manage supplier performance against contractual obligations and KPIs.
• Drive value-for-money initiatives and continuous improvement opportunities.
• Manage commercial risk, change control and contract governance processes.
• Lead negotiations relating to variations, claims, disputes and contract amendments.
• Support benefits realisation and ensure contracts continue to deliver expected outcomes.
• Work collaboratively across operations, engineering, finance and legal teams to achieve successful commercial outcomes.

About You

We're looking for individuals who can demonstrate:

• Significant experience managing complex contracts and supplier relationships.
• Strong commercial and contractual knowledge.
• Experience identifying and mitigating commercial risk.
• A proven ability to hold suppliers accountable while maintaining positive working relationships.
• Excellent negotiation and stakeholder engagement skills.
• Experience delivering measurable commercial improvements and operational value.

About The Different Areas

We are looking for people to join our team with your first assignment being in one of the following areas. This is subject to change depending on business need.

Rolling Stock

The Rolling Stock Team leads upon procurement and commercial activities for the end-to end Rolling Stock Asset lifecycle: Acquisition, Maintenance, Renewals and disposal of TfL’s Rolling Stock. We work across London Underground, DLR, Elizabeth line, Trams, Engineering Vehicles and London Overground modes.

Highways & Utilities

The Highways & Utilities team lead commercial activity for the delivery of critical transport infrastructure, utility services and decarbonisation programmes. We support the operation of and future development of London’s transport network.

Signalling & Programmes

The Signalling & Programmes Teams lead the procurement, commercial and contract management activities for the renewal, upgrade and maintenance of signalling control systems across the TfL network as well as major capital enhancement programmes.

Construction & Programmes

The construction & Programmes Teams lead the procurement, commercial and contract management activities for major infrastructure, station, depot and investment construction programmes. Experience in construction and NEC contracts is required in this area.

Equality, diversity and inclusion

We are committed to equality,diversityand inclusion and aim to reflect the diverse communities we serve. We believe that a diverse workforce enables us to deliver better services and outcomes. Our goal is to make our recruitment as inclusive as possible. As a Disability Confident Leader, we actively encourage applications from disabled people. As part of the Disability Confident scheme, we aim to offer an assessment or interview to candidates who apply via the scheme where theminimum essential criteria for skills, knowledge and experiencehasbeen met. In some circumstances,it may not be practical to offer an interview or assessment to candidates who apply through the scheme and meet the minimum essential criteria for skills, knowledge and experience; In these situations, we select candidates who best meet the minimum criteria for the job rather than interviewing all who meet them.

Across all recruitment activity, we recognise that selection methods may vary depending on the nature and scale of the campaign and will be applied fairly, consistently and proportionately in line with our Disability Confident commitments.

Benefits

In return for your commitment and expertise, you will enjoy excellent benefits and scope to grow. Rewards vary according to the level of role but mostly include the below:

• Final salary pension scheme
• Free travel for you on the TfL network
• Reimbursement of 75% of the cost of a standard class Ticket for National Rail travel from home
• 30days annual leave plus public and bank holidays
• TfL is committed to work-life balance, operating a hybrid working approach where business and role requirements allow
• Private healthcare discounted scheme Tax-efficient cycle-to-work programme Retail, health, leisure and travel offers
• Discounted Eurostar travel

We will make every effort to give you as much notice as possible, however some interviews/assessments could be organised at short notice.

Vetting Process

At Transport for London, safety, trust and fairness sit at the heart of how we recruit. Our Vetting Charter ( https://tfl.gov.uk/corporate/careers/our-vetting-process ) explains the checks we carry out before you join us, helping ensure we create a safe, inclusive and reliable network for everyone who depends on our services. We simply ask that the information you provide is honest and accurate so we can progress your application smoothly. If something doesn’t match or can’t be verified, we may not be able to move forward with your application, but we’ll always treat you with transparency, respect, and clear communication throughout.