Commercial Manager - Hospitality Tech360

Montgomery Group; London; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

Montgomery Group seeks a Commercial Manager to drive sales for the new Hospitality Tech360 event. The ideal candidate will have 3+ years of exhibition sales experience, strong negotiation skills, and a passion for the hospitality industry. You will play a key role in fostering relationships and achieving sales goals while managing and mentoring team members. A collaborative work environment in a family-oriented company that values diversity and promotes hybrid working is offered.

Benefits

Charity volunteering days

Company away days

Corporate gym membership

Cycle to work scheme

Dog friendly office

Fundraising matching scheme

Hybrid working

Increased maternity & paternity benefits

Lunchtime speaker programme

Mentorship programme

Qualifications

• Minimum of 3 years of exhibition experience with a proven track record.
• High emotional intelligence and relationship building skills.
• Ability to handle objections and negotiate effectively.

Responsibilities

• Drive sales for the Hospitality Tech360 event.
• Develop and manage relationships with key accounts.
• Lead and mentor the Commercial Executive.

Skills

Negotiation

Relationship Building

Sales

Emotional Intelligence

Communication

Tools

CRM Systems

Job description

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Montgomery Events, part of Montgomery Group, are seeking an innovative, collaborative and results-oriented exhibition sales professional to drive sales on Hospitality Tech360 a new launch event that forms part of Food, Drink and Hospitality Week which runs annually in March at ExCeL London.

As a Commercial Manager, you will be immersed in the world of Hospitality and will understand the role that technology plays in helping to build growth and improve operational efficiency in the sector. You will be a relationship builder, able to ask questions and listen to what our clients need. You will be skilled in building trust and creative in your approach to developing solutions that meet the needs of your clients. You will work closely with key accounts and will attend numerous industry networking events.

You will play a pivotal role in enabling the team to meet a stretching collective target and will embrace your line management responsibilities to support the growth and development of the Commercial Executive on the show. You will be comfortable with presenting face-to-face and hosting clients at social events but be prepared to lead the way on the phone and meet the expectations on you to be proactive, resourceful and relentless in your pursuit of success.

Additionally, you will support the Project Director with accurate floorplan management, ensuring that the CRM and prospect database are continuously updated and fit for purpose. We are looking for an experienced sales professional with strong negotiation skills, a collaborative spirit and a proven ability to inspire others to achieve shared goals.

Working on a launch event brings a great opportunity to create something genuinely original and establish yourself as an ambassador for the industry you serve. It requires resilience, creativity and an ability to understand objections and build propositions which overcome those reservations.

IDEAL CANDIDATE

• Minimum of 3 years of exhibition experience with a proven track record of developing new projects and achieving successful outcomes.
• Line management experience is preferred but not essential
• Demonstrated success in achieving results within exhibitions and sponsorship sales, consistently meeting and exceeding targets.
• Highly organised, with the ability to effectively prioritise and manage time to maximize productivity and achieve goals.
• High emotional intelligence, skilled in building and sustaining strong relationships with both internal and external stakeholders.
• Personable and enthusiastic, with a proactive, solutions-oriented approach-a true team player committed to collective success.

PERSONAL ATTRIBUTES

• Strong awareness and regard for personal brand and reputation within the industry.
• A dedicated champion of Montgomery Events, proud to represent and serve the industry.
• A commitment to continuous improvement, actively seeking opportunities for personal and professional growth.
• A creative and strategic thinker who can identify and leverage opportunities effectively.
• An approachable and collaborative team player who can also work independently and with initiative.
• Resilient and adaptable, capable of delivering results in a fast-paced, dynamic environment.
• To be well informed on developments in the hospitality sector through attendance at conferences, reading blogs and keeping updated with industry news.

COMPETENCIES

• Self-motivated and performance-driven, with a focus on achieving goals and driving commercial success.
• Advanced objection handling, negotiation, and closing skills, both over the phone and in face-to-face interactions.
• Strong verbal and written communication skills, with an ability to clearly convey information and influence stakeholders.
• Proven capability to develop, support, and mentor team members, fostering a positive and high-performing team environment.
• Experienced in crafting detailed partnership and sponsorship proposals, ensuring alignment with client and company goals.
• Knowledgeable and experienced in using CRM systems for strategic relationship management.
• Skilled at nurturing strong, lasting client relationships, building trust and loyalty.
• High attention to detail, ensuring accuracy and consistency in all aspects of work.
• Creative and strategic thinking abilities, with an orientation toward innovation and problem-solving.

WORKING AT MONTGOMERY GROUP:

Montgomery Group is a well-established, ethical, collaborative and empowering company. We are performance led with a strong focus on growth. Importantly, we are purpose-driven, adhere to our values no matter what, and as a family business, really care about the people and communities that we serve. The central London, dog-friendly offices are in a Georgian townhouse, close to Oxford Street & Marylebone High Street with private access to Manchester Square Gardens. Hybrid working is offered to all applicants with a minimum of 4 days in the office, Monday - Thursday. Core hours are 9-5pm but flexibility outside these hours will be required to suit the needs of the business.

We are an equal opportunity employer and are committed to diversity. We welcome applications from candidates with disabilities, providing they meet the minimum requirements of the job role. Sadly, our office building is not currently wheelchair friendly.

At Montgomery Group we recognise that women are less likely than men to apply for a role if they do not have experience in all the areas mentioned in the job description. The list above is indicative, we would still welcome your application even if you feel you don't have experience in all the listed areas but think that you could do the job.

OUR PURPOSE: To serve our world, nurturing relationships and developing opportunities.

OUR VISION: To be our communities' long term strategic partner throughout the year, creating opportunities for them to connect, transact and engage with the right people to achieve success.

OUR VALUES: Ethically Commercial, Growth Mindset, Embrace Collaboration, Empowerment

BENEFITS:

Charity volunteering days

Company away days

Corporate gym membership

Cycle to work scheme

Dog friendly office

Fundraising matching scheme

Hybrid working

Increased maternity & paternity benefits

Lunchtime speaker programme

Mentorship programme

Monthly social events

Pension and 8 x death in service-payment

Season ticket loans and

Wellness weeks.