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Commercial Manager - Contract Support

Arcus FM

Greater London

On-site

GBP 45,000 - 52,000

Full time

Yesterday
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Job summary

A leading facilities services company is seeking a Commercial Manager to drive profitability and operational excellence. This role involves analyzing client contracts, optimizing processes, and managing a team to achieve high-quality outcomes. Ideal candidates will have a strong administrative background and excellent analytical skills, with a passion for improving efficiency and building relationships across teams.

Benefits

Salary up to £45,000 per annum
Up to 10% bonus scheme
25 days annual leave + Bank Holidays
Generous contributory pension scheme
Life Assurance
Free eye test and contribution towards glasses
Funded Training Sponsorship Scheme
Salary Sacrifice Electronic Vehicle Scheme
Cycle to Work Scheme
Health Cash Plan

Qualifications

  • Strong administrative background with experience in operations support.
  • Experience leading a successful team.
  • Excellent knowledge of Microsoft Office, especially Excel.

Responsibilities

  • Analyse client spend to enhance profitability.
  • Collaborate with teams to deliver impactful reporting.
  • Oversee billing and contractual compliance.

Skills

Analytical skills
Communication
Team leadership
Problem-solving

Education

Relevant degree or qualification

Tools

Microsoft Excel
Reporting applications

Job description

23 hours ago Be among the first 25 applicants

This range is provided by Arcus FM. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

Direct message the job poster from Arcus FM

Are you ready to make a real impact on business profitability and operational excellence? This role offers an exciting opportunity to take charge of commercial activities, ensuring they are both profitable and effectively managed.

As part of the team, you’ll collaborate across various business functions, introducing innovative processes, providing valuable insights, and coaching stakeholders to drive success. Your primary focus will be safeguarding business profits and identifying opportunities to minimize unnecessary spending.

In this role, you’ll deliver high-quality outcomes for both internal and external stakeholders, showcasing your ability to influence and lead. Additionally, you’ll have the opportunity to manage and develop a small team, empowering them to achieve their potential.

If you thrive in a dynamic environment and are passionate about making a difference, this role is your chance to shine!

Responsibilities

As part of this dynamic role, you'll have the opportunity to play a key role in shaping the financial and operational success of our client contracts. Your work will directly contribute to improving profitability, optimizing processes, and driving departmental efficiency.

Key responsibilities include:

  • Regularly analyse client spend to assess the commercial viability of contracts and recommend innovative strategies to enhance profitability.
  • Collaborate with the MI team to design and deliver impactful reporting for managers, providing actionable insights into cost-related issues and enabling better decision-making.
  • Partner with the Operations Contract Support team to deliver targeted training and support, ensuring operational teams are equipped to provide exceptional service.
  • Build strong partnerships with support departments to uncover opportunities for improved commercial performance.
  • Evaluate financial risks associated with new initiatives and develop strategies to safeguard profitability.
  • Oversee billing and contractual compliance, ensuring all deadlines are met with precision.
  • Pinpoint areas where process improvements or behavioural changes can drive increased revenue and profitability.
  • Deliver high-level insights and recommendations to boost profitability and minimise revenue losses.
  • Produce comprehensive transactional spend reports, complete with actionable summaries.
  • Work with other business areas to create commercially sound and operationally effective processes.
  • Review implemented changes to determine their effectiveness and suggest further refinements as needed.
  • Regularly track and analyse financial KPIs to identify trends and areas for improvement.
  • Assist department leaders in improving the quality and accuracy of purchase orders and self-procurement processes.

This role is perfect for a proactive problem-solver with a passion for driving efficiency and profitability, while building strong relationships across teams.

Requirements

The successful candidate will have a strong administrative background with experience in operations support and commercial analysis. You should have the ability to interrogate data, mainly using Excel. Experience in using other reporting applications, is advantageous and a working knowledge of Microsoft Vision or other process/workflow mapping software.

Other responsibilities include;

A relevant degree or qualification is advantageous

  • Have experience leading a successful team
  • Excellent knowledge of Microsoft Office, Excel, Word, PowerPoint
  • Ability to operate specialist software/systems
  • Excellent communication skills both written and verbal
  • Good analytical skills and deadline driven
  • Deliver tasks with a high degree of accuracy
  • Team player but capable of working on own initiative to fully understand implications of changes and effective working methods
  • Excellent organisational skills
  • Full UK driving license

When you join us, you’ll receive:

  • Salary: Up to £45,000 per annum (pro rata) depending on experience
  • up to 10% bonus scheme, subject to achievement of targets
  • 25 days annual leave + Bank Holidays
  • Generous contributory pension scheme of matched contributions between 5% and 6%
  • Life Assurance
  • Free eye test and contribution towards glasses with Specsavers (T&Cs apply)
  • Funded Training Sponsorship Scheme
  • Salary Sacrifice Electronic Vehicle Scheme
  • Cycle to Work Scheme
  • Health Cash Plan
  • Up to 10% off B&Q / Trade Point
  • 20% off Nuffield Fitness and Wellbeing Centres

Don’t miss out on this great opportunity, apply today by clicking on the ‘apply’ button.

Seniority level
  • Seniority level
    Mid-Senior level
Employment type
  • Employment type
    Full-time
Job function
  • Job function
    Consulting
  • Industries
    Facilities Services

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