Commercial Manager

JLP Insights & Media website; London; On-site; GBP 50,000 - 80,000; Full time

Job summary

A leading retail firm in London is seeking a Commercial Manager to enhance the performance strategy of its point-of-sale credit portfolio. The role entails generating sales forecasts, optimising customer value, and monitoring key performance indicators. Candidates should have strong numerical skills and a proven track record in commercial roles. This is a fixed-term contract with a competitive salary range of £50,500 to £79,400 annually, offering a hybrid working model.

Qualifications

• Track record in performance led commercial roles.
• Comfortable with large data sets and complex financial information.
• Experience working with external finance partners.

Responsibilities

• Generate credit sales forecasts and inform trade planning.
• Identify risks and opportunities to optimise customer value.
• Monitor performance and report improvements to stakeholders.
• Present business cases to senior leadership to drive growth.
• Ensure compliance with policies and procedures.

Skills

Numerical skills

Commercial acumen

Stakeholder management

Understanding of credit products

SQL proficiency

Tools

Data Visualisation software (Tableau or similar)

Job description

ABOUT THE ROLE

JL Money are looking for a Commercial Manager to join their team on a fixed term basis.

As a Commercial Manager, you will support the commercial performance strategy of the point of sale credit portfolio, driving customer acquisition, increased sales conversion and enhanced profitability - while ensuring a balance between customer experience and regulatory compliance

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• Contract type - This is a fixed term contract until end of August 2026

• Working pattern/flexible working - The Partnership has adopted a hybrid working approach, meaning you'll be able to work a mixture between the office and home based upon your personal needs whilst balancing the needs of the business. The team aims for around 1 day a week in the office to connect and on a more ad-hoc basis to attend key meetings.
  

Key responsibilities

• Generating credit sales forecasts drawing on input from wider teams across the partnership to inform trade and campaign planning

• Identify risks and opportunities to optimise uptake and customer value

• Monitoring performance and KPIs, and reporting these back to stakeholders with recommendations for improvement.

• Presenting business case proposals to senior leadership to drive growth and optimisation

• Responsible for compliance with John Lewis policies & procedures within the legal and regulatory framework

• Undertake analysis and deliver recommendations for product enhancements which drive competitive position, customer satisfaction and profit based on sound industry and market research

Essential skills/experience you’ll need

• Highly numerate, comfortable working with large data sets and complex financial information, translating these into actionable insights.

• Strong commercial acumen, proven track record in performance led commercial roles

• Working across a large, matrixed stakeholder network, balancing competing priorities, including with external finance partners.

• Understanding of the economics of different credit products.

• Experience using SQL and Data Visualisation software (Tableau or similar) advantageous but not essential

#LI-HEADOFFICE
#LI-HS1
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Closing Date:

August 5, 2025

Pay:

£50,500.00 - £79,400.00 Annual

Contract Type:

Temporary

Hours of Work:

35

Job Level:

Partnership Level 7

Where You'll Be Working:

London Central Office, 1 Drummond Gate, London, , SW1V 2QQ

ABOUT THE PARTNERSHIP

We’re the largest employee owned business in the UK and home of our cherished brands, John Lewis and Waitrose. We’re not just employees, we’re Partners, driven by our purpose to build a happier world. As we look to our future, there’s never been a more exciting time to join us.

We’re ruthlessly focused on being brilliant at retail. We continue to innovate, adapt and diversify. Never Knowingly Undersold on price, quality and service in John Lewis and passionately serving food-lovers in Waitrose.

As Partners we all share the responsibility of ownership and in its rewards. We use our voices to contribute to our success, working together through the good and challenging times, holding true to our behaviours and treating everyone with kindness and respect.

We all own making the Partnership somewhere we belong. Embracing our differences and creating an environment where we’re free to be ourselves and can THRIVE. Growing ourselves individually, and as a collective.

As Partners, we make all the difference. And, we all own it.

Important points to note:

It’s important to note that some of our roles are subject to pre-employment vetting (which may include DBS checks for successful candidates). If required, you’ll be informed and provided with information about vetting during the recruitment process and we encourage you to complete any vetting documents quickly to avoid delays. Any DBS checks required will be carried out by a third-party registered body and financial probity checks may also be required for some of our roles.

We also recommend that you apply as soon as possible as vacancies can close early if we see a high number of applicants.

We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where possible. Please discuss this further with the hiring manager during your interview.

At the John Lewis Partnership we’re not just employees, we’re co-owners, and that’s why we’re called Partners.

Being a Partner means not only do we all collectively share the responsibilities of being the UK’s largest employee-owned business, but we also share in its rewards and successes.

It’s this ownership model that makes the Partnership a very unique place to work.