Commercial Manager

NTT America, Inc.; London; On-site; GBP 100,000 - 125,000; Full time

Job summary

A leading global technology firm in London is seeking a detail-oriented Post-Signature Commercial Manager to manage contracts post-execution. This role focuses on ensuring compliance, mitigating risks, and maintaining stakeholder relationships. The ideal candidate will have contract management experience and strong organizational skills, and will be pivotal in driving performance monitoring. This position offers ample growth opportunities in a diverse and inclusive work environment.

Benefits

Flexible work options

Learning and development opportunities

Support for physical, emotional, and financial wellbeing

Qualifications

• Experienced in contract management, procurement, legal, or a related field.
• Strong knowledge of contract lifecycle management principles.
• Excellent communication, negotiation, and analytical skills.

Responsibilities

• Monitor and enforce compliance with contract terms and conditions.
• Track key contract deliverables, obligations, and milestones.
• Serve as the primary point of contact for contract-related inquiries.

Skills

Contract lifecycle management

Organizational skills

Communication skills

Negotiation skills

Analytical skills

Attention to detail

Tools

Microsoft Office Suite

Contract management software

Job description

What you'll be doing:

We are seeking a detail-oriented and experienced Post-Signature Commercial Manager to oversee and manage contracts after execution. This role ensures that contractual obligations are met, risks are mitigated, and relationships with stakeholders are maintained. The ideal candidate will have strong contract lifecycle management experience, excellent organizational skills, and the ability to drive compliance and performance monitoring.

Key Responsibilities

Contract Compliance & Governance

• Monitor and enforce compliance with contract terms and conditions.

• Maintain contract databases and ensure accurate record-keeping.

• Develop and implement post-signature contract management policies and best practices.

Performance & Risk Management

• Track key contract deliverables, obligations, and milestones.

• Identify, assess, and mitigate contract risks.

• Ensure timely renewals, amendments, and terminations as needed.

• Work with internal teams to resolve contract disputes or performance issues.

Stakeholder & Relationship Management

• Serve as the primary point of contact for contract-related inquiries.

• Coordinate with legal, procurement, finance, and operational teams to ensure contract adherence.

• Facilitate contract review meetings with customer, vendors, partners, and internal stakeholders.

Technology & Reporting

• Utilize contract management software for tracking and analytics.

• Generate regular reports on contract performance, risks, and compliance status.

• Identify opportunities for process improvements and automation.

What experience you'll bring:

• Experienced in contract management, procurement, legal, or a related field.

• Strong knowledge of contract lifecycle management principles.

• Proficiency in Microsoft Office Suite.

• Excellent communication, negotiation, and analytical skills.

• High attention to detail and ability to manage multiple contracts simultaneously.

• Experience working with legal, delivery and compliance teams.

Who we are:

We’re a business with a global reach that empowers local teams, and we undertake hugely exciting work that is genuinely changing the world. Our advanced portfolio of consulting, applications, business process, cloud, and infrastructure services will allow you to achieve great things by working with brilliant colleagues, and clients, on exciting projects.

Our inclusive work environment prioritises mutual respect, accountability, and continuous learning for all our people. This approach fosters collaboration, well-being, growth, and agility, leading to a more diverse, innovative, and competitive organisation. We are also proud to share that we have a range of Inclusion Networks such as: the Women’s Business Network, Cultural and Ethnicity Network, LGBTQ+ & Allies Network, Neurodiversity Network and the Parent Network.

For more information on Diversity, Equity and Inclusion please click here: Creating Inclusion Together at NTT DATA UK | NTT DATA (https://uk.nttdata.com/creating-inclusion-together)

what we'll offer you:

We offer a range of tailored benefits that support your physical, emotional, and financial wellbeing. Our Learning and Development team ensure that there are continuous growth and development opportunities for our people. We also offer the opportunity to have flexible work options.

You can find more information about NTT DATA UK & Ireland here: https://uk.nttdata.com/

We are an equal opportunities employer. We believe in the fair treatment of all our employees and commit to promoting equity and diversity in our employment practices. We are also a proud Disability Confident Committed Employer - we are committed to creating a diverse and inclusive workforce. We actively collaborate with individuals who have disabilities and long-term health conditions which have an effect on their ability to do normal daily activities, ensuring that barriers are eliminated when it comes to employment opportunities. In line with our commitment, we guarantee an interview to applicants who declare to us, during the application process, that they have a disability and meet the minimum requirements for the role. If you require any reasonable adjustments during the recruitment process, please let us know. Join us in building a truly diverse and empowered team.

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