Commercial Manager

JR United Kingdom; Exeter; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading infrastructure services provider in Exeter is seeking a Commercial Manager to oversee all commercial aspects of the business. You will lead a high-performing team, develop client relationships, and manage contracts exceeding £15m. Strong communication and negotiation skills are vital, along with experience in managing subcontractors and performance improvements. A competitive salary and benefits package is offered.

Benefits

Full benefits package

Qualifications

• Management of subcontractors.
• Leadership of multidisciplinary teams.
• Experience with high-volume activity contracts.
• Commercial management of contracts exceeding £15m annually.

Responsibilities

• Achieve annual commercial objectives and targets.
• Manage and win work; negotiate key contract terms.
• Control value recovery and billing processes.
• Manage cash inflow and outflow related improvements.
• Implement performance reviews and action plans.

Skills

Client relationship management

Communication skills

Negotiation skills

Team leadership

Performance improvement

Problem-solving

Education

Degree qualification (RICS accredited or equivalent)

Job description

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Description
As a Commercial Manager, you will efficiently manage all commercial aspects of the business, continually striving for improvement in profit margins and our working capital position. You will build and lead a high-performing team with significant opportunities for development through business growth; consistently driving a culture of margin improvement. You will be a key figure in managing and owning client relationships to maximize our commercial position.

Key Responsibilities

• Ensure the achievement of annual (and monthly) commercial objectives and targets in line with operations managers; set the annual contract plan and monitor/deliver performance against it.
• Actively manage and participate in winning work; oversee process management and negotiate key contract terms for new and existing contracts to minimize business risk and maximize returns.
• Develop new processes for cost & value capture, subcontractor relationships, weekly profit and loss evaluation, and accuracy of application processes.
• Control value recovery, billing, and WIP identification.
• Proactively manage cash inflow and outflow, including identification and delivery of improvements.
• Implement and drive weekly and monthly performance reviews, taking accountability for performance, interrogating results, and ensuring appropriate actions are in place to address any underperformance.
• Ensure contract compliance from operational and commercial perspectives and promote this as part of the business culture; run commercial workshops as appropriate.
• Ensure compliance with deadlines, both internal and client-enforced.

Experience and Qualifications

Behavioral Competencies

• Strong desire to develop client relationships while maintaining contractual integrity.
• Good communication and negotiation skills.
• Lead and motivate teams, striving for continuous performance improvement.
• Enthusiastic, driven, and responsible for delivering results alongside operational managers.
• Solution-oriented, proactive in issue management, and capable of analysis and risk assessment.
• Open to change, able to identify resistance, and bring stakeholders on board.
• Create an environment that fosters new ideas and adds value.
• Make rational decisions based on data, discuss issues, and propose solutions, including root cause analysis.
• Set clear, relevant goals aligned with project and business objectives.

Key Experience

• Management of subcontractors.
• Leadership of multidisciplinary teams (Quantity Surveyors, Assistant QS’s, Commercial Assistants).
• Experience with high-volume activity contracts.
• Management and production of cost-value reconciliations (Weekly P&L statements).
• Experience with new contracts and change management.
• Commercial management of contracts exceeding £15m annually, preferably with multiple contracts.
• Development of relationships with senior stakeholders (internal and customer).
• Identification of process and performance gaps and resolution through improvements.

Technical Competencies

• Degree qualification (RICS accredited or equivalent) is desirable but not essential.
• Sound knowledge of contracts.
• Awareness of industry issues.
• Good health, safety, and environmental awareness.

Salary and Benefits

We offer a competitive salary based on experience along with a full benefits package.

Network Plus is proud to be an Equal Opportunity Employer, celebrating diversity and not discriminating based on race, religion, color, nationality, sex, sexual orientation, age, veteran status, disability, or other protected characteristics.

We are Armed Forces-friendly and welcome applications from ex-Armed Forces personnel, reservists, veterans, cadet instructors, and military spouses/partners.

We prioritize your privacy and the security of your personal information; by applying, you agree to our privacy policy.

About Network Plus

Network Plus is an award-winning business delivering essential utility and infrastructure services across the UK. We value diverse experience and perspectives, working actively to develop an inclusive environment where all employees feel valued and included, regardless of background or circumstances.