Commercial Lines Senior Client Manager

ZipRecruiter; Exeter; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading insurance brokerage is seeking a Commercial Lines Account Manager to enhance client relationships and effectively manage a high volume of insurance business. Responsibilities include handling renewals and providing superior service to clients. Candidates should have a Bachelor’s degree or equivalent experience, with at least three years in Commercial Account Management and relevant licenses. A professional demeanor and the ability to multitask are essential for success. Benefits include competitive compensation and opportunities for growth.

Qualifications

• Minimum of three years Commercial Account Management experience required.
• Property & Casualty License is required.
• Valid driver’s license and insurance required.

Responsibilities

• Manage a high volume book of Insurance business efficiently.
• Build positive relationships and provide excellent service.
• Handle renewals, service requests, claims, and billing.

Skills

Client management

Communication skills

Analytical skills

Time management

Problem-solving

Education

Bachelor’s degree or equivalent work experience

Tools

Microsoft Office (Word, Excel, PowerPoint)

Applied/Epic or similar agency management software

Job description

Overview

Foy Insurance has a long history of meeting the risk management needs of communities throughout New Hampshire, Maine, and Massachusetts dating back to 1893. We are now proud to be a part of the World Insurance Associates family which provides access to more products and services to assist our customers’ insurance needs.

Founded in 2011, World is one of the fastest-growing insurance brokers in the U.S. with over 2,200 employees in over 215 offices across North America. We specialize in personal and commercial insurance lines, surety and bonding, employee benefits, financial and retirement services, and human capital management solutions. All open roles with our Foy Team can be based out of: Nashua NH, Exeter NH, or Manchester NH.

Position Overview

The Commercial Lines Account Manager will play an integral role in driving our mission to deliver excellence in client management and retention.

Primary Responsibilities

• Effectively managing a high volume book of Insurance business, ensuring all required tasks are completed accurately and on-time
• Growing client loyalty by building positive relationships and providing high levels of advocacy, excellent service, and professional communication
• Handling renewals, service requests, claims, billing and new policies
• Maintain a thorough understanding of the markets and their appetites, underwriting guidelines, submitting and procedures
• Review all applications, policies, endorsements and audits for accuracy
• Coordinate expiration list with department manager to obtain renewal business information

Qualifications

• Bachelor’s degree or equivalent work experience
• Three years minimum Commercial Account Management experience required
• Property & Casualty License required
• Valid driver’s license and insurance required
• Possess strong administrative and computing skills, including Microsoft Office (Word, Excel and Power Point)
• Applied/Epic or similar agency management software experience
• Able to work independently and enjoy a high degree of interaction with team members
• Self-motivated and driven
• Maintain a sense of urgency and ability to work with and meet deadlines
• Demonstrate effective written and verbal communication, including the ability to actively listen, and problem solve with minimal assistance
• The ability to multi task, prioritize, work independently, and use discretion surrounding sensitive information
• Ability to maintain a professional demeanor and positive attitude

Equal Employment Opportunity

At World Insurance Associates (WIA), we celebrate and support our . We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our products, and our community to flourish. WIA is honored to be an equal opportunity workplace. We are dedicated to equal employment opportunities regardless of , , ancestry, , , , , citizenship, marital status, , , sexual , or Veteran status. In addition, WIA makes reasonable accommodations to known physical or mental limitations of an otherwise qualified applicant or employee with a , unless the accommodation would impose an undue hardship on the operation of our business.

TO EXECUTIVE SEARCH FIRMS AND STAFFING AGENCIES:
World does not accept unsolicited resumes from any agencies that have not signed a mutual service agreement. All unsolicited resumes will be considered World’s property, and World will not be obligated to pay a referral. This includes resumes submitted directly to Hiring Managers without contact with World’s Human Resources Talent department.

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