Commercial Lines Account Manager

ZipRecruiter; Bristol; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

A leading company is looking for a Commercial Lines Account Manager with over 3 years of insurance experience. This role involves managing client relationships, ensuring adherence to corporate standards, and providing exceptional client service. Flexibility regarding office locations and the possibility for a hybrid/remote schedule make this an attractive opportunity.

Benefits

401(k) match

Profit-sharing

Flexible vacation and sick policy

Medical, Dental, Vision plans

Annual Leaders' Trip

Qualifications

• 3+ years of experience in Commercial Lines Insurance at an agency.
• Producer License is mandatory.
• Strong attention to detail.

Responsibilities

• Manage workflow and lifecycle of assigned book of business.
• Serve as the primary client relationship manager.
• Handle policy changes, inquiries, and billing.

Skills

Communication

Multitasking

Attention to Detail

Education

Bachelor's degree in a related field

Tools

MS Office

Job description

Who You Are:

You are a Commercial Lines Account Manager with 3+ years of Commercial Lines insurance experience who is ready to step up to the big leagues. You are committed to providing only the highest level of service for your clients. You thrive in a fast-paced environment and can juggle priorities and deadlines with ease. You are well-versed in Commercial Lines insurance products and may have experience in a particular industry such as construction, energy, education, transportation, or real estate. You understand your clients' needs and communicate effectively via email and phone. This is a relationship-driven role, and you value that aspect. Following detailed procedures is important to you. You have experience quoting and working with top and regional insurance carriers. You are motivated by hard work and integrity. Accuracy and attention to detail are among your strengths. You take pride in your work and doing what’s best for your clients. You enjoy challenges and are up for them!

Job Summary:

This individual will proactively manage the workflow and lifecycle of an assigned book of business. They will serve as the primary client relationship manager, responsible for account servicing and maintenance for new and existing Commercial Lines clients. This person will be the day-to-day contact for clients, handling policy changes, inquiries, renewals, and billing. The role strictly adheres to our Corporate Standards of Excellence and procedural guidelines outlined in our Professional Procedure Manual.

This position offers flexibility regarding office location, which could be in any of our offices throughout Rhode Island, Massachusetts, or Connecticut. A hybrid/remote schedule is also possible.

What You Bring to the Table:

• 3+ years of experience in Commercial Lines Insurance, preferably at an agency.
• Producer License is mandatory.
• Bachelor's degree in a related field or equivalent work experience.
• Expertise in Commercial Lines coverage and terminology.
• Superior verbal and written communication skills.
• Ability to multitask and adapt in a changing environment.
• Ability to work well in a team setting.
• Strong attention to detail.
• Insurance designations such as CIC, CISR, or related are preferred.
• Proficiency in MS Office products.

Who We Are:

Starkweather is a 145-year-old company recognized as one of the Best Places to Work in our territory. Owned by a Trust and managed by Trustees and a Board of Directors, our mission is to provide stability and security for our clients and employees. We offer a competitive compensation package including base salary, annual bonus, 401(k) match, and profit-sharing. Opportunities include quarterly sales contests, attractive commissions, and an annual Leaders' Trip.

Our benefits include Medical, Dental, Vision, HSA, FSA, and HRA plans. We support a flexible vacation and sick policy, Beneficial Time Off, and a relaxed dress code. Additional benefits include Life, LTD, voluntary supplemental life, Pet Insurance, Accident, Critical Care, Legal, and Theft services.

Starkweather & Shepley is an equal opportunity employer and prohibits discrimination and harassment of any kind. We provide reasonable accommodations for individuals with disabilities. These statements describe the general nature of work but are not exhaustive and may change at the organization's discretion.