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Commercial Insurance Client Account Handler

The Recruiter Ltd

Chelmsford

On-site

GBP 10,000 - 40,000

Full time

30+ days ago

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Job summary

An established industry player is looking for a dedicated Commercial Insurance Client Account Handler to join their niche team in Chelmsford. This role offers the opportunity to work closely with the Account Director and Client Service Director, managing an existing client portfolio while ensuring compliance with FCA regulations. The ideal candidate will provide exceptional service, handle client queries, and support commercial renewals. If you have a strong commercial awareness and a positive attitude towards learning, this position is perfect for you, offering a competitive salary and the chance to grow in a professional environment.

Qualifications

  • Minimum 2 years of experience in commercial broking required.
  • Proficient in Acturis and strong in Excel and Word.

Responsibilities

  • Manage client portfolio while ensuring compliance with FCA regulations.
  • Provide expert product advice and handle complex client queries.

Skills

Commercial Awareness
Client Relationship Management
Data Analysis
Problem-Solving

Education

2+ years of commercial experience in broking

Tools

Acturis
Excel
Word

Job description

Commercial Insurance Client Account Handler

Salary: Not specified

Location: Chelmsford, Essex

Job Type: Permanent

Ref: SJP230848

We are seeking a dedicated and professional Commercial Broker to join this regarded Broker working within a Niche Commercial environment.

The successful candidate will assist the Account Director and Client Service Director in managing an existing client portfolio, whilst maintaining compliance with FCA regulations.

This role involves providing quality advice, guidance, and excellent service to all clients. The ideal candidate will ensure an accurate, efficient, and professional service is provided to clients and insurers.

Key Responsibilities:

  1. Ensure awareness and compliance with best practice guides, conduct rules, security protocols and the employee handbook.
  2. Develop and maintain professional working relationships with all clients, providing expert product advice and guidance.
  3. Handle daily and complex client queries effectively.
  4. Support commercial renewals in line with the sales process, including issuing market submissions, obtaining quotations, preparing quotation documents, and confirmation of cover reports.
  5. Prepare for and attend client meetings (where necessary), executing follow-up actions as needed.
  6. Perform data analysis to support risk management propositions.
  7. Check policy documents for accuracy and compliance.

Required Qualifications:

  1. At least 2 years of commercial experience within broking.
  2. Proficient in using Acturis.
  3. Strong commercial awareness and a positive attitude towards learning new skills.
  4. Great understanding of Excel, Word, and presentation skills.

A highly competitive salary and benefits is offered to attract the best talent for this position.

Please send your CV for consideration for the Directors attention.

The Recruiter Insurance Specialists are acting as a Recruitment Agency.

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