Commercial HVAC Service Technician

ZipRecruiter; Birmingham; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading HVAC service provider is seeking a Service Technician for its Birmingham location. This full-time role involves customer support through installation and maintenance of HVAC systems. Candidates should have 3-5 years in the industry and hold EPA 608 certification. Strong communication and problem-solving skills are essential. Join a team that values both technical excellence and employee growth.

Benefits

401(k)

Health insurance

Paid time off

Employee Development

Qualifications

• 3-5 years' experience in the HVAC industry.
• Acceptable driving record for access to Government facilities.
• Experience with VRF, AAON and Multi-Stack equipment a plus, but not required.

Responsibilities

• Investigate complaints and resolve problems for existing customers.
• Conduct tests and complete the installation of systems.
• Document service and installation actions clearly.

Skills

Communication (oral)

Communication (written)

Problem Solving

Education

Certificate or degree from an accredited trade school

EPA 608 certification

Job description

Job DescriptionJob Description

Under the supervision of the Operations Manager, the Service Technician serves customers by performing Factory-authorized Start-up Service and In-service Warranty and Maintenance of HVAC systems and our other represented products. This position delivers a positive customer experience by providing premier start up and commissioning of new products, identifying system issues, completing necessary repairs and helping to maintain equipment to factory specifications.

RESPONSIBILITIES: This role is responsible for the following:

• Serving existing customers by investigating complaints, conducting tests and resolving problems.
• Establishing service by studying system requirements, ordering and gathering components and parts, completing the installation, and performing acceptance tests.
• Maintaining rapport with customers by examining complaints, identifying solutions, suggesting improved methods and techniques, and recommending system improvements.
• Documenting service and installation actions by completing forms, reports, logs, and records.
• Updating job knowledge by participating in educational opportunities and reading professional publications.
• Performing all other duties as assigned.

REQUIREMENTS

• 3-5 years' experience in the HVAC industry.
• Acceptable driving record to be able to access DOD and other Government facilities.
• EPA 608 certification required. This is official recognition by the EPA that a technician is knowledgeable about the laws and regulations on use and handling of ozone-depleting substances (ODSs) such as refrigerants.
• Certificate or degree from an accredited trade school a plus, but not required. Experience with VRF, AAON and Multi-Stack equipment a plus, but not required.

COMPETENCIES

• Communication (oral): Speaks clearly and persuasively. Listens and gets clarification. Responds well to questions. Demonstrates group presentation skills. Participates in meetings.
• Communication (written): Documents clearly in reports what work was performed or what is required in a fashion that can be sent to our customers.
• Problem Solving: Identify, diagnose, and resolve equipment and system issues.

Hobbs & Associates, LLC is an Equal Opportunity Employer.

Job Type: Full-time

Compensation: Pay commensurate with experience.

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance
• EAP
• Pet Insurance
• STD/LTD
• Critical Illness/Accident
• PTO
• Employee Development

Schedule: Monday to Friday, 7:30am-4:00pm

Work Location: Service Area

Physical Demands/Work Environment:
The employee must regularly lift and /or move up to 50 pounds. The individual must be capable of reviewing their work for errors and making adjustments as necessary. This position works indoors and outside in various settings, including rooftops accessed by ladders.

Company DescriptionAt Hobbs & Associates, our greatest asset is our people. We know that when we invest in our team, everything else falls into place — top-tier service, lasting client relationships, and a company culture built on trust and expertise.

Whether you’re an experienced HVAC professional or just starting your journey, you’ll find more than just a job here — you’ll find a long-term career path. We offer hands-on training, growth opportunities, and a work environment where your skills and ideas are valued.

From field technicians to office staff, every role plays a vital part in our mission to lead the HVAC industry through innovation, service excellence, and genuine teamwork.

If you’re looking for a place where you can make an impact, grow your craft, and be part of something bigger — we’d love to meet you.Company DescriptionAt Hobbs & Associates, our greatest asset is our people. We know that when we invest in our team, everything else falls into place — top-tier service, lasting client relationships, and a company culture built on trust and expertise.

Whether you’re an experienced HVAC professional or just starting your journey, you’ll find more than just a job here — you’ll find a long-term career path. We offer hands-on training, growth opportunities, and a work environment where your skills and ideas are valued.

From field technicians to office staff, every role plays a vital part in our mission to lead the HVAC industry through innovation, service excellence, and genuine teamwork.

If you’re looking for a place where you can make an impact, grow your craft, and be part of something bigger — we’d love to meet you.