Commercial Export & Import Administrator

Ccpi Europe Limited; Sheffield; On-site; GBP 32,000 - 45,000; Full time

Job summary

CCPI Europe Limited is seeking a Commercial Export & Import Coordinator to manage all export and import logistics for customer orders, ensuring shipments and documentation meet international standards.

The role works with Sales Office, Business Development and internal teams to ensure on-time delivery, accuracy of records, and compliance across processes. This is part of Marmon, Berkshire Hathaway’s global manufacturing group, aligning with Lean principles and operational excellence.

Qualifications

• Essential: Experience in export, logistics, or order processing.
• Essential: Strong understanding of export documentation and procedures.
• Essential: Knowledge of international trade regulations and documentation.
• Essential: Experience working with freight forwarders and shipping platforms.
• Essential: High attention to detail and accuracy.
• Essential: Strong organisational and coordination skills.
• Essential: Good communication skills.
• Essential: Ability to manage multiple tasks and priorities.
• Essential: Proficiency in Microsoft Office.

Responsibilities

• Export & Import Logistics: End-to-end processes including shipping docs, customs, freight bookings and IPR shipments.
• Create and verify: Commercial invoices, packing lists, export declarations (e.g. SAD).
• Liaise with freight forwarders to coordinate shipments.
• Sales Office Support: Handle customer enquiries and order processing; ensure timely completion.
• Order & Delivery Coordination: Work with Sales Office and Production to ensure orders are processed and shipped on time; track shipments.
• Data Accuracy & Compliance: Maintain records in ERP; ensure export docs meet requirements; support audits.
• Customer & Stakeholder Communication: Update customers, freight forwarders, and internal teams on status and timelines.
• Process Control & Improvement: Enforce processes, identify issues, and drive improvements in export/import workflows.
• Cross-Functional Collaboration: Liaise with Sales Office, Production, Laboratory, Purchasing and Finance to meet delivery requirements.
• Context of Role: Support Sales & Business Development, key account satisfaction, and smooth sales office operations.

Skills

Export logistics

Order processing

Documentation

International trade

Freight forwarders

Attention to detail

Organisational skills

Communication

Microsoft Office

Tricorn

Tools

Tricorn ERP

Shipping platforms

Job description

Ccpi Europe Limited

As a part of the global industrial organization Marmon Holdings - which is backed by Berkshire Hathaway, you’ll be doing things that matter, leading at every level, and winning a better way. We’re committed to making a positive impact on the world, providing you with diverse learning and working opportunities, and fostering a culture where everyone’s empowered to be their best.

About Us

CCPI Europe is a leading manufacturer and supplier of temperature measurement solutions supporting customers across aerospace special processes and industrial markets worldwide. Backed by the Marmon Aerospace & Defence Group, we combine manufacturing capability, UKAS accredited calibration services and technical expertise to deliver industry-leading solutions.

The Role

CCPI Europe is seeking a Commercial Export & Import Coordinator to join our commercial team. The Commercial Export & Import Administrator is responsible for all export and import logistics aspects of customer orders, ensuring that all shipments, documentation, and processes are completed accurately, efficiently, and in compliance with international requirements. This role plays a critical part in ensuring that customer orders are successfully delivered, supporting both revenue realisation and customer satisfaction. The position works closely with the Sales Office, Sales & Business Development team, and internal departments to ensure a seamless transition from order placement through to delivery.

Key Objectives

• Ensure accurate and compliant handling of Export & Import documentation and shipments
• Support the timely and successful delivery of customer orders
• Maintain high levels of data accuracy and process compliance
• Act as a key point of coordination between internal teams and external partners
• Support a smooth and professional customer experience post‑order

Principal Responsibilities

Export & Import Logistics

• End-to-end export & import processes including:
  • Shipping documentation
  • Customs requirements
  • Freight bookings
  • IPR shipments
• Create and verify:
  • Commercial invoices
  • Packing lists
  • Export declarations (e.g. SAD)
• Liaise with freight forwarders to coordinate shipments

Secondary Responsibilities

Sales Office Support

• Support the handling of:
  • Customer enquiries
  • Order processing
• Assist in ensuring all activities are completed accurately and within agreed timeframes

Order & Delivery Coordination

• Work closely with Sales Office and Production to ensure orders are:
  • Processed correctly
  • Shipped on time
• Track shipments and provide updates to customers and internal teams
• Ensure all delivery requirements are met in line with customer expectations

Data Accuracy & Compliance

• Maintain accurate records within ERP systems (e.g. Tricorn)
• Ensure all export documentation complies with:
  • Customer requirements
  • Chamber of Commerce guidelines
  • International trade regulations
• Support audits and ensure traceability of documentation

Customer & Stakeholder Communication

• Communicate with:
  • Customers
  • Freight forwarders
  • Internal departments
• Provide updates on:
  • Shipment status
  • Documentation
  • Delivery timelines
• Support resolution of delivery or documentation issues

Process Control & Improvement

• Ensure all export & import processes are followed consistently
• Identify and raise any issues or inefficiencies
• Support improvements to:
  • Export processes
  • Import processes
  • Documentation accuracy
  • Shipment coordination

Cross‑Functional Collaboration

• Liaise with:
  • Sales Office
  • Production / Operations
  • Laboratory
  • Purchasing and Finance
• Ensure alignment across departments to meet customer delivery requirements

Context of Role

• Sales & Business Development by ensuring orders are delivered
• Key Account Management by maintaining customer satisfaction
• Sales Office by ensuring smooth operational execution

Background Experience and Qualifications

Essential:

• Experience in export, logistics, or order processing
• Strong understanding of export documentation and procedures
• Knowledge of international trade regulations and documentation
• Experience working with freight forwarders and shipping platforms
• High attention to detail and accuracy
• Strong organisational and coordination skills
• Good communication skills
• Ability to manage multiple tasks and priorities
• Proficiency in Microsoft Office

Desirable:

• Experience using ERP systems (Tricorn).
• Experience in technical or manufacturing environments
• Familiarity with ISO standards (ISO 9001, ISO 17025)

Key Behaviours & Ways of Working

• One Team Mindset Works collaboratively across departments, always acting in the best interests of CCPI Europe rather than individual roles or functions.
• Ownership & Accountability Takes full responsibility for delivering outcomes, proactively addressing challenges and driving tasks through to completion.
• Customer & Commercial Focus Understands the commercial impact of actions and decisions, contributing to revenue growth, customer satisfaction and business success.
• Flexibility & Adaptability Comfortable working in a changing environment, responding positively to evolving priorities and business needs.
• Open & Honest Communication Communicates clearly and constructively with colleagues and customers, fostering trust and transparency.
• Team Collaboration Works positively with others, supporting colleagues and contributing to a respectful, high‑performing team environment.
• Continuous Improvement Actively looks for ways to improve processes, efficiency and performance, aligned with CCPI’s commitment to Lean principles and operational excellence.

Following receipt of a conditional offer of employment, candidates will be required to complete additional job‑related screening processes as permitted or required by applicable law.

Welcome to the biggest small business you’ll ever find. Part of Berkshire Hathaway, Marmon is a global industrial organization made of 11 industry groups with 30K employees and $12 billion in annual revenue. As leaders in their respective industries, our 120+ companies thrive on an independent mindset and entrepreneurial spirit. At the same time, they benefit from being part of our industry groups—where they’re able to tap into the expertise and insights of other Marmon companies. While we’re all unique, we all share a common commitment to doing things that matter, leading at every level, and winning a better way. When you work at Marmon, you're advancing our everyday world and beyond. Our engineering solutions help millions around the world stay connected, healthy, and safe. Wherever you're at in your career, our people and resources will help you go further. As you grow your skills, you can also move up and around our 120+ companies. Work at a place you can stand behind. We show up to win every day, uphold the highest ethical standards, and always look to put each other in the best position to win.