Commercial Executive

The William Reed Group; London; Hybrid; GBP 35,000 - 60,000; Full time

Job summary

A leading global media group is looking for a motivated Commercial Executive in London. This role involves driving revenue growth through business development, maintaining client relationships, and leveraging CRM tools to maximize opportunities. Ideal for ambitious sales professionals ready to excel in a competitive B2B environment.

Benefits

25 days annual leave plus bank holidays

Volunteer day for charity

Hybrid working opportunity

Cycle to Work Scheme

Wellbeing benefits including healthcare cash plan

Qualifications

• Proven track record in commercial sales.
• Ability to engage with clients effectively.
• Self-starter with proactive results-oriented mindset.

Responsibilities

• Generating and closing new business opportunities.
• Managing a pipeline of clients focusing on retention.
• Developing a sales plan to meet revenue targets.

Skills

Sales

Stakeholder Management

Communication

Customer Retention

Relationship Building

Education

Experience in B2B sales

Proficiency in CRM tools

Tools

Salesforce

Job description

We are a global media group delivering exceptional content through events, digital, data & insight.

From agribusiness, ingredients and food processing, to retail, hospitality & fine dining – we provide the inspiration, insight and connections to power our customers’ success.

We have offices in Gatwick, Brighton and London, UK; Montpellier, France; Singapore and Chicago, US. In line with the Company’s current Agile Working Policy, the successful candidate would be eligible to work part of the week from our London office and to work remotely for the rest of the week.

Position

Position: Full time – permanent

Location: London / Hybrid

Are you ambitious and ready to take your sales career to the next level in a fast-paced environment? Are you a proven sales professional with a track record of smashing sales targets and delivering exceptional results?

We are seeking a motivated and ambitious Commercial Executive to join our high-performing commercial team at Retail Week. This is an exciting opportunity for a driven individual looking to progress their career in B2B media and event sales within a market-leading brand.

As a Commercial Executive, you will play a vital role in driving revenue growth by identifying and converting new business opportunities, nurturing client relationships, and maximising the value of our existing accounts. You’ll work across our leading portfolio of in-person events and digital content, supporting our mission to serve and inspire the UK retail industry.

What you’ll be doing:

• Proactively generating, nurturing, and closing new business opportunities across the full Retail Week portfolio
• Building and managing a pipeline of new and existing clients, focusing on customer retention and growing average contract value (ACV)
• Responsible for hitting personal target, as well as helping the team to hit their overall target
• Owning and developing an account list within defined tech solution verticals
• Re-engaging and rebuilding relationships with lapsed clients
• Supporting existing retention clients, and identifying upsell and cross-sell opportunities
• Creating and delivering a sales plan to meet personal and team revenue targets
• Using Salesforce CRM to manage leads, track opportunities, and provide accurate forecasts
• Representing Retail Week at industry events and client meetings as a brand ambassador
• Ensuring a high standard of customer service throughout the sales process

Requirements

What you’ll need:

• Proven experience in a commercial sales role including hitting targets in a fast-paced highly competitive industry, preferably in B2B sales
• Can demonstrate a keen interest in retail, media and/or events
• Experience in interacting with clients face-to-face at meetings or events is desirable but not essential
• Excellent written and verbal stakeholder management and communication skills with the ability to influence senior decision makers
• A self-starter who is enthusiastic, proactive and results-oriented with the ability to thrive in a fast-paced, target-driven environment
• A curious mindset who is eager to learn and develop sales techniques and knowledge of the retail sector
• Have a collaborative approach with an ethos to work cross-functionally and contribute to wider team goals
• Strong organisational and prioritisation skills, with excellent attention to detail
• Professional, trustworthy, and committed to delivering a great experience for clients and internal stakeholders
• Proficient with CRM tools such as Salesforce or similar
• Ability to have some flexibility in working hours to attend industry events

Other information

Company Benefits and Initiatives Include:

• 25 days annual leave in addition to bank holidays – increasing by one additional day after 6 years, up to a maximum of 30 days.
• An additional day of leave for you to take on a cultural celebration day or on your birthday if you like. A day for you! At William Reed, we call this our “MeDay”.
• A volunteer day to take for supporting a chosen charity and giving back to the community.
• Opportunity for hybrid working
• Contributory Pension
• Life Assurance Scheme
• Group Income Protection
• Enhanced family-friendly leave pay entitlements
• Wellbeing benefits, including: A health care cash plan, Employee assistance programme, Virtual GP service and Access to health & wellbeing resources and tools.
• Cycle to Work Scheme
• Electric Car Scheme

Why work for us

We provide a supportive work environment and are committed to maintaining a healthy work/life balance for all of our employees. Working for William Reed means that you will be joining a stable organisation that is committed to developing its employees and brands.

We warmly welcome and encourage applications from talented individuals of all backgrounds and characteristics.

If you need any support in accessing this opportunity, please do not hesitate to discuss this with us.

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Privacy Settings

WILLIAM REED GROUP

PRIVACY NOTICE - February 2022

1. Introduction

1.1 William Reed and its group entities respect your right to privacy. For a list of our group entities, branches and their contact details, please see our contacts page at https://www.william-reed.com/Who-we-are/William-Reed-Group. This Privacy Notice explains who we are, how we collect, share and use personal information about you, and how you can exercise your privacy rights.

1.2 If you have any questions or concerns about our use of your personal information, then please contact us using the contact details provided at the bottom of this Privacy Notice.

1.3 We recommend that you read this Privacy Notice in full to ensure you are fully informed. However, if you only want to access a particular section of this Privacy Notice, then you can click on the relevant link below to jump to that section.

• What do we do?

• What personal information does William Reed collect and why?

• Who does William Reed share my personal information with?

• Legal basis for processing personal information (EEA visitors only)

• Updates to this Privacy Notice

• How to contact us

2. What do we do?

2.1 William Reed is a provider of business information and organises a range of exhibition events and awards, headquartered in the United Kingdom but with group companies all around the world. Our services help businesses succeed by delivering information, knowledge and solutions to customers and companies.

2.2 For more information about William Reed, please see the "Who we are" section of our Website at https://www.william-reed.com/Who-we-are.

3. What personal information does William Reed collect and why?

The personal information that we may collect about you broadly falls into the following categories:

Information that you provide voluntarily

3.1 Certain parts of our Website may ask you to provide personal information voluntarily: for example, we may ask you to provide your contact details in order to register an account with us, to subscribe to marketing communications from us, to receive subscriptions and attendance at events and/or to submit enquiries to us. The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.

Information that we collect automatically

3.2 When you visit our Website, we may collect certain information automatically from your device. In some countries, including countries in the European Economic Area, this information may be considered personal information under applicable data protection laws.

Information that we obtain from third party source

3.5 rom time to time, we may receive personal information about you from third party sources, but only where we have checked that these third parties either have your consent or are otherwise legally permitted or required to disclose your personal information to us.

3.6 The types of information we collect from third parties include credit or debit card details and we use the information we receive from these third parties to collect payment for subscriptions and attendance at events.

4. With whom does William Reed share my personal information?

We may disclose your personal information to the following categories of recipients:

4.1 to our group companies and third party services providers who provide data processing services to us (for example, to support the delivery of, provide functionality on, or help to enhance the security of our Website, to carry out audits to certify circulation), or who otherwise process personal information for purposes that are described in this Privacy Notice or notified to you when we collect your personal information. A list of our current group companies is available here: https://www.william-reed.com/Contact

4.2 to any competent law enforcement body, regulatory, government agency, court or other third party where we believe disclosure is necessary (i) as a matter of applicable law or regulation, (ii) to exercise, establish or defend our legal rights, or (iii) to protect your vital interests or those of any other person;

4.3 to a potential buyer (and its agents and advisers) in connection with any proposed purchase, merger or acquisition of any part of our business, provided that we inform the buyer it must use your personal information only for the purposes disclosed in this Privacy Notice;

4.4 to any other person with your consent to the disclosure.

5. Legal basis for processing personal information (EEA visitors only)

5.1 If you are a visitor from the European Economic Area, our legal basis for collecting and using the personal information described above will depend on the personal information concerned and the specific context in which we collect it.

5.2 However, we will normally collect personal information from you only where we have your consent to do so, where we need the personal information to perform a contract with you, or where the processing is in our legitimate interests and not overridden by your data protection interests or fundamental rights and freedoms. In some cases, we may also have a legal obligation to collect personal information from you or may otherwise need the personal information to protect your vital interests or those of another person.

5.3 If we ask you to provide personal information to comply with a legal requirement or to perform a contract with you, we will make this clear at the relevant time and advise you whether the

provision of your personal information is mandatory or not (as well as of the possible consequences if you do not provide your personal information).

5.4 Similarly, if we collect and use your personal information in reliance on our legitimate interests (or those of any third party), we will make clear to you at the relevant time what those legitimate interests are.

5.5 f you have questions about or need further information concerning the legal basis on which we collect and use your personal information, please contact us using the contact details provided under the “How to contact us” heading below.

7. How does William Reed keep my personal information secure?

We use appropriate technical and organisational measures to protect the personal information that we collect and process about you. The measures we use are designed to provide a level of security appropriate to the risk of processing your personal information. Specific measures we use include encrypting your personal information in transit.

8. International data transfers

8.1 Your personal information may be transferred to, and processed in, countries other than the country in which you are resident. These countries may have data protection laws that are different to the laws of your country.

8.2 Specifically, our Website servers are located in the United Kingdom, the United States, France, Singapore, Ireland, the Netherlands, Belgium and Taiwan. Our group companies and third party service providers operate in the United Kingdom, the United States, France and Singapore. This means that when we collect your personal information we may process it in any of these countries.

8.3 However, we have taken appropriate safeguards to require that your personal information will remain protected in accordance with this Privacy Notice. These include implementing the European Commission’s Standard Contractual Clauses for transfers of personal information between our group companies, which require all group companies to protect personal information they process from the EEA in accordance with U.K. and European Union data protection law.

8.4 Our Standard Contractual Clauses can be provided on request. We have implemented similar appropriate safeguards with our third party service providers and further details can be provided upon request to [e-mail].

9.1 We retain personal information we collect from you where we have an ongoing legitimate business need to do so for example, to provide you with a service you have requested or to comply with applicable legal, tax or accounting requirements.

9.2 When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymise it or, if this is not possible, then we will securely store your personal information and isolate it from any further processing until deletion is possible.

10. Automated decision-making

10.1 In some instances, our use of your personal information may result in automated decisions being taken (including profiling) that legally affect you or similarly significantly affect you.

10.2 Automated decisions mean that a decision concerning you is made automatically on the basis of a computer determination (using software algorithms), without our human review. For example, we use automated decisions to enhance your experience with the Websites. We have

implemented measures to safeguard the rights and interests of individuals, whose personal information is subject to automated decision-making, by checking that all automated decisions benefit you as a user of our services.

10.3 When we make an automated decision about you, you have the right to contest the decision, to express your point of view, and to require a human review of the decision. You can exercise this right by contact us using the contact details provided under the “How to contact us” heading below.

You have the following data protection rights:

11.1 If you wish to access, correct, update or request deletion of your personal information, you can do so at any time by contacting us using the contact details provided under the “How to contact us” heading below.

11.2 In addition, if you are a resident of the UK or the European Union, you can object to processing of your personal information, ask us to restrict processing of your personal information or request portability of your personal information. Again, you can exercise these rights by contacting us using the contact details provided under the “How to contact us” heading below.

11.3 You have the right to opt-out of marketing communications we send you at any time. You can exercise this right by clicking on the “unsubscribe” or “opt-out” link in the marketing e-mails we send you. To opt-out of other forms of marketing (such as postal marketing or telemarketing), then please contact us at [e-mail] or by using the contact details provided under the “How to contact us” heading below.

11.4 Similarly, if we have collected and process your personal information with your consent, then you can withdraw your consent at any time. Withdrawing your consent will not affect the lawfulness of any processing we conducted prior to your withdrawal, nor will it affect processing of your personal information conducted in reliance on lawful processing grounds other than consent.

11.5 You have the right to complain to a data protection authority about our collection and use of your personal information. For more information, please contact your local data protection authority. (Contact details for data protection authorities in the European Economic Area, Switzerland and certain non-European countries (including the US and Canada) are available here.)

11.6 We respond to all requests we receive from individuals wishing to exercise their data protection rights in accordance with applicable data protection laws.

12. Updates to this Privacy Notice

12.1 We may update this Privacy Notice from time to time in response to changing legal, technical or business developments. When we update our Privacy Notice, we will take appropriate measures to inform you, consistent with the significance of the changes we make. We will obtain your consent to any material Privacy Notice changes if and where this is required by applicable data protection laws.

12.2 You can see when this Privacy Notice was last updated by checking the date displayed at the top of this Privacy Notice.

13 How to contact us

If you have any questions about this Privacy Policy at any time, please contact us using the following details:

13.1 For visitors from the UK:

The data controller of personal information collected about you through this Website is William Reed Ltd, a limited liability company registered in England (registered number is 2883992) whose registered office is at Broadfield Park, Crawley RH11 9RT.

You can write to us at the address above (marked for the attention of the Data Protection Officer) or e-mail us at: [e-mail].

13.2 For visitors from France:

The data controller of personal information collected about you through this Website is William Reed SAS, a limited liability company registered in France (registered number 429 315 971) whose registered office is at 601 Rue Georges Méliès, Bâtiment Ywood-Odysseum - 1er étage, 34000 Montpellier, France.

You can write to us at the address above (marked for the attention of the Data Protection Officer) or e-mail us at: [e-mail].

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