Commercial Excellence Manager

Becton, Dickinson and Company; Wokingham; Remote; GBP 59,000 - 90,000; Full time

Job summary

Becton, Dickinson and Company is seeking a Commercial Excellence Manager to shape Advanced Diagnostics operations across Northern Europe, with a strong focus on data-driven decisions, BI reporting and process improvements. The role combines commercial excellence with governance and tender/ pricing support across the UK, Nordics and Benelux regions.

The successful candidate will drive cross-border projects, enable Salesforce adoption, and partner with regional teams to translate European

Qualifications

• Bachelor's degree in business, finance, economics, engineering, mathematics or related field.
• 5+ years in commercial excellence, sales operations, BI, FP&A, analytics or transformation.
• Strong ability to translate data into insights and KPIs.
• Experience with Excel, Power BI and Salesforce dashboards.

Responsibilities

• Use commercial, market and performance data to identify trends, opportunities and areas for improvement, providing clear insights to support business decisions.
• Develop intuitive reporting, dashboards and KPIs using tools such as Power BI, Excel and Salesforce to improve visibility of commercial performance.
• Improve sales and commercial processes across Northern Europe, including Salesforce adoption, reporting, field effectiveness and lead-to-cash activities.
• Establish effective tender processes, support important bid decisions and help sales teams develop competitive tender strategies while maintaining appropriate costing and governance.
• Support pricing decisions and initiatives designed to improve profitability, working with European pricing colleagues to develop practical tools and guidance.
• Lead cross-border projects that introduce or improve commercial tools, systems and ways of working across the region.
• Coordinate regional activities related to the Waters transition, connecting country teams with EMEA functions, monitoring dependencies and addressing business-critical issues.
• Support commercial agreements and processes in line with relevant legal, regulatory and contractual requirements, including SLAs and DPAs.

Skills

Commercial excellence

Sales operations

Business intelligence

Financial planning

Business analysis

Transformation

Excel

Power BI

Salesforce

English fluency

Education

Bachelor's degree

Tools

Power BI

Salesforce

Excel

Job description

We are looking for a Commercial Excellence Manager to help shape how our Advanced Diagnostics business operates across Northern Europe. This is a highly visible regional role combining commercial excellence, business intelligence, process improvement and transformation. You will work closely with regional and country teams to turn data into meaningful business decisions, improve commercial processes and support major initiatives across the region. A key part of the role will be supporting the ongoing transition and integration with Waters, translating regional and European requirements into practical actions across Northern Europe. You will also contribute to the development of our commercial capabilities across Salesforce, Power BI, pricing, tender management and lead-to-cash processes. The role offers significant exposure across the organisation and the opportunity to influence how we work during an important period of change. We are open to candidates across the region, including the UK, Nordics and Benelux, and can offer either a remote or office-based working arrangement depending on your location. For each location, a different salary range will be applicable.

Responsibilities

• Use commercial, market and performance data to identify trends, opportunities and areas for improvement, providing clear insights to support business decisions.
• Develop intuitive reporting, dashboards and KPIs using tools such as Power BI, Excel and Salesforce to improve visibility of commercial performance.
• Improve sales and commercial processes across Northern Europe, including Salesforce adoption, reporting, field effectiveness and lead-to-cash activities.
• Establish effective tender processes, support important bid decisions and help sales teams develop competitive tender strategies while maintaining appropriate costing and governance.
• Support pricing decisions and initiatives designed to improve profitability, working with European pricing colleagues to develop practical tools and guidance.
• Lead cross-border projects that introduce or improve commercial tools, systems and ways of working across the region.
• Coordinate regional activities related to the Waters transition, connecting country teams with EMEA functions, monitoring dependencies and addressing business-critical issues.
• Support commercial agreements and processes in line with relevant legal, regulatory and contractual requirements, including SLAs and DPAs.

Qualifications

• Bachelor's degree in business, finance, economics, engineering, mathematics or another relevant discipline.
• 5+ years of relevant experience in commercial excellence, sales operations, business intelligence, financial planning, business analysis, transformation or a related area.
• Strong analytical ability with experience translating complex business data into clear insights, recommendations, KPIs and management reporting.
• Practical experience with Excel, Power BI and Salesforce, including dashboards, reporting or commercial performance management.
• Experience leading process improvements or cross-functional projects, with the confidence to communicate, influence and challenge at different levels of an organisation.
• Fluent English and strong communication skills.

As a result of the combination of the BD Biosciences and Diagnostic Solutions business with Waters Corporation (NYSE: WAT), by applying to this role, you will be applying for a position with Waters. Waters is a global leader in life sciences, dedicated to accelerating the benefits of pioneering science through analytical technologies, informatics, and service. With a focus on regulated, high-volume testing environments, Waters' innovative portfolio harnesses deep scientific expertise across biology, chemistry, and physics. Waters collaborates with analytical laboratories around the world to advance the release of effective, high-quality medicines, assure the safety of food and water, and drive better patient outcomes by detecting diseases earlier, managing routine infections, and combatting growing antibiotic resistance. Through a shared culture of relentless innovation, Waters' passionate team of approximately 16,000 colleagues partner with customers to turn scientific challenges into breakthroughs that improve lives worldwide.

We are the people who give possibilities purpose. BD is one of the largest global medical technology companies in the world. Advancing the world of health is our Purpose, and it's no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities. To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of healthcare. At BD, you'll discover a culture in which you can learn, grow and thrive. We believe that when people connect in person, we learn faster, collaborate more deeply, and build a stronger culture. Join us and enjoy a culture where face-to-face collaboration supports your learning, your progress, and your success.

To learn more about BD visit https://bd.com/careers. Becton, Dickinson, and Company is an Equal Opportunity Employer. We evaluate applicants without regard to race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, and other legally protected characteristics.

At BD, we reward, support and develop our associates through our comprehensive Total Rewards program. We are committed to attracting and retaining high quality talent by providing reward and recognition opportunities that promote a performance-based culture, as well as a competitive package of compensation and benefits programs. You can learn more on our career site under "Our Commitment to You." Our salary or hourly rate ranges reward associates fairly and competitively. We regularly review these ranges and factors, such as location, contribute to the range displayed. Our pay is based on the role and the necessary skills and education to perform it successfully. The salary or hourly rate offered is determined by the role's specific requirements, including any applicable step rate pay system at the work location. Salary or hourly pay ranges are influenced by labor laws and Collective Bargaining Agreement (CBA) requirements applicable to the work location which may also affect the workplace arrangement of the role. Salary Range Information £59,100.00 - £90,150.00 GBP Annual