Commercial Director

KD Recruitment; United Kingdom; On-site; GBP 60,000 - 90,000; Full time

Job summary

A leading charitable organization in North Yorkshire is seeking a dynamic Commercial Director to drive growth and sustainability. The role focuses on developing comprehensive commercial strategies, enhancing customer experience, and maximizing income streams across departments, ensuring alignment with the organization's mission-driven approach.

Benefits

Flexible working options

Supportive senior leadership team

Opportunity for meaningful impact

Qualifications

• Experience in senior commercial roles within tourism, heritage, or charity sectors.
• Proven track record in income growth and customer engagement.
• Understanding of not-for-profit revenue streams is beneficial.

Responsibilities

• Crafting a comprehensive commercial strategy aligned with key objectives.
• Researching and developing new revenue streams and partnerships.
• Leading and coaching multi-functional teams for high performance.

Skills

Commercial acumen

Strategic thinking

Data-driven decision-making

People management

Communication

Negotiation

Job description

Are you a commercially driven leader with the ambition to shape a bold future for one of North Yorkshire's best-loved charitable organisations? Do you have a passion for people, experience of marketing and engagement strategies, along with the drive to really make a difference within the local community?

We are working exclusively with a renowned organisation in the region's tourism and cultural sector as they recruit a Commercial Director to drive growth, innovation, and long-term financial sustainability.

This newly created role is perfect for someone who combines strategic vision with hands-on leadership and who thrives in customer-led, mission-driven environments.

This is a purpose-led charitable organisation delivering wide-reaching impact through a mix of heritage, tourism, and public service. With a strong brand and a loyal customer base, they are entering a new chapter of commercial transformation, and they need a dynamic Commercial Director to turn opportunity into results.

With a renewed focus on service excellence, the organisation is investing in this key leadership role to shape and deliver a joined-up approach across a number of departments, including sales, marketing, engagement, hospitality, and retail.

What the job involves

As Commercial Director, you will take ownership of the organisation's full commercial strategy, aligning revenue generation with customer value, brand integrity, and long-term impact.

• Creating a strong commercial strategy in alignment with the organisation's key objectives.
• Researching and developing new revenue streams, partnerships, and other potential opportunities to enhance the brand and footfall.
• Leading by example with a strategic approach to enhance the customer experience, pricing, retail, and events.
• Maximising income streams from various departments and locations, as well as increasing specialist events, sponsorship opportunities, and licensing.
• Creating and managing the pricing strategy to support dynamic sales optimisation.
• Using market intelligence and customer data to support future initiatives.
• Developing a marketing and digital strategy in collaboration with the brand and communications teams.
• Leading, coaching, and developing multi-functional teams focused on high performance.
• Monitoring performance, KPIs, and ROI, and reporting at senior and board levels.
• Managing relationships with partners, sponsors, suppliers, and stakeholders.

Skills required

• Experience in a senior commercial leadership role within tourism, transport, heritage, retail, hospitality, charity, not-for-profit, or events sectors.
• A proven track record of growing income and customer engagement.
• Strong commercial acumen, strategic thinking, and data-driven decision-making skills.
• People management experience.
• Excellent communication, creativity, and negotiation skills.
• An understanding of charity, not-for-profit, or hybrid revenue streams is beneficial.

Other information

• Based in North Yorkshire with flexible working options.
• Full-time position.
• Opportunity to add real value and see tangible impact and growth.
• A supportive, friendly, and hands-on senior leadership team.

If you are looking for a senior role that combines strategy, commercial leadership, and meaningful impact, we would love to hear from you.

This vacancy is being advertised through KD Recruitment Limited, operating as an Employment Agency.

Due to high application volume, if you do not hear from us within 2 weeks, please assume you have not been shortlisted.

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