Commercial Coordinator

The Best Connection Group Limited; Basingstoke; On-site; GBP 29,000 - 35,000; Full time

Job summary

A logistics and supply chain company in Basingstoke seeks a Commercial Coordinator to support sales operations and enhance customer service. Responsibilities include managing customer queries, order administration, and coordinating logistics documentation. The ideal candidate has experience in commercial roles, is proficient in SAP, and possesses excellent communication skills. This is a great opportunity to contribute to a performance-driven team.

Qualifications

• Proven experience in commercial or customer service roles—ideally within logistics or supply chain.
• Solid understanding of the full sales-to-cash cycle and international trade documentation.

Responsibilities

• Handle customer queries, quotations, and order administration using SAP.
• Coordinate credit applications and manage payment terms.
• Support monthly, quarterly, and annual sales forecasts.
• Ensure compliance with sales, finance, and legal policies.
• Manage import/export logistics documentation.
• Collaborate across departments to drive commercial objectives.

Skills

Customer service

CRM/ERP systems

Proactive attitude

Organisational skills

Communication

Tools

SAP

Microsoft Excel

Job description

Overview

Commercial Coordinator – Location: Viables, Basingstoke. Salary: Up to £35,000 PA. Hours: Mon-Thurs 09:00-17:00, Fri 09:00-16:00 (30-min lunch daily).

The Best Connection in Basingstoke are recruiting for a Commercial Coordinator for one of our clients based in Basingstoke. Where you\'ll support end-to-end sales operations—from customer queries and quotations to order-to-cash processing and forecasting. You will collaborate with internal teams (sales, supply chain, regulatory, finance) and external partners to streamline commercial activity, drive efficiency, and deliver exceptional customer service.

Key Responsibilities

• Handle customer queries, quotations, and order administration using SAP
• Coordinate credit applications and manage payment terms
• Support monthly, quarterly, and annual sales forecasts
• Ensure compliance with sales, finance, and legal policies
• Manage import/export logistics documentation, liaising with freight forwarders and customs agents
• Uphold customer engagement and support key accounts
• Collaborate across departments to drive commercial objectives

Essential Skills & Experience

• Proven experience in commercial or customer service roles—ideally within logistics, or supply chain
• Proficient with CRM/ERP systems (preferably SAP) and Microsoft Excel
• Solid understanding of the full sales-to-cash cycle and international trade documentation
• Excellent communication, organisational skills, and a proactive attitude

Be a part of a compact, performance-driven commercial team that values your contributions. This role provides hands-on exposure to sales administration, forecasting, and logistics—all in a collaborative environment where your work directly impacts outcomes.

If you\'re customer-focused, detail-oriented and keen to grow in a supportive commercial environment, we\'d love to hear from you.

Apply today for an immediate interview!