Commercial Compliance Officer

Howden Group Holdings; City Of London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading insurance company in London is seeking a (Senior) Commercial Compliance Officer. This role requires strong experience in general insurance compliance, particularly within Lloyd's and the London Market. You will advise commercial business units, manage compliance processes, and ensure good outcomes for customers. Excellent relationship management and communication skills are essential for success.

Benefits

Career progression opportunities

Diversity and inclusion initiatives

Flexible hours and hybrid working options

Qualifications

• Strong experience in general insurance compliance, preferably within Lloyd’s and the London Market.
• Ability to provide timely and considered regulatory advice.

Responsibilities

• Provide regulatory advice to Commercial business units.
• Manage the compliance onboarding process.
• Lead on oversight of arrangements across the Commercial lines.

Skills

Experience in general insurance compliance

Excellent relationship management

Strong written and verbal communication

Expert technical knowledge

Job description

Who are we?

Howden is a collective – a group of talented and passionate people all around the world. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 18,000 employees spanning over 100 countries.

People join Howden for many different reasons, but they stay for the same one: our culture. It’s what sets us apart, and the reason our employees have been turning down headhunters for years. Whatever your priorities – work / life balance, career progression, sustainability, volunteering – you’ll find like-minded people driving change at Howden.

(Senior) Commercial Compliance Officer

• To work with the DUAL UK Head of Compliance and Executive Leadership team in developing a strong compliance culture across the Commercial business units
• To be the lead business partner to the Commercial business units across DUAL UK
• To provide advice to the Commercial business units and liaise with them to implement and embed regulatory change
• To ensure that DUAL UK delivers good outcomes to its customers

Role overview

The role will be responsible for being the lead business partner to the Commercial business units across DUAL UK, reporting directly to the Head of Compliance.

The role involves a solid understanding of the FCA Handbook and Lloyd’s regulatory standards and their practical applicability to a range of business lines. At DUAL UK we work collaboratively to ensure we deliver good outcomes for customers and for our business and an ability to think commercially will be essential.

Role responsibilities

• To be a pro-active business partner and to provide timely and considered regulatory advice and guidance to the commercial business units. This will include but not be limited to:
  • Licensing
  • TOBAs
  • ICOBS
  • Product governance and Consumer Duty
  • Conduct Risk
  • Financial Promotions
• To manage the compliance onboarding process, reporting and annual reviews of ARs and IARs (and any other sub-delegated arrangements)
• To lead on the oversight of ARs and IARs (and any other sub-delegated arrangements) across the Commercial lines
• To manage the Training and Competence regime including review and development of content to enhance learning
• To lead on complaints handling for Commercial complaints
• To support the Senior Regulatory Affairs Officer with horizon scanning affecting Commercial business units and identification of emerging risks
• To work with the Senior Regulatory Affairs Officer in the development and implementation of any regulatory change requirements affecting commercial business units
• To provide Compliance support when needed to the TOBA onboarding process and oversight of DUAL UK’s broker arrangements
• To support in the production of Conduct Risk Committee papers in respect of commercial business MI
• To support in the Conduct Risk Manager (1LOD) in preparing all Commercial products for the Product Oversight Group
• To support the Head of Compliance with compliance policy reviews
• To support the business with carrier audits

Key requirements

• Strong experience working in general insurance compliance, preferably within Loyd’s and the London Market
• Expert technical knowledge
• Excellent relationship management
• Excellent written and verbal communication skills

What do we offer in return?

A career that you define. At Howden, we value diversity – there is no one Howden type. Instead, we’re looking for individuals who share the same values as us:

• Our successes have all come from someone brave enough to try something new
• We support each other in the small everyday moments and the bigger challenges
• We are determined to make a positive difference at work and beyond

Reasonable adjustments

We're committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs. Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours or hybrid working.

If you're excited by this role but have some doubts about whether it’s the right fit for you, send us your application – if your profile fits the role’s criteria, we will be in touch to assist in helping to get you set up with any reasonable adjustments you may require.