Commercial Claims Manager

CKB Recruitment Ltd; Horsham; On-site; GBP 35,000 - 45,000; Full time

Job summary

An independent insurance broker is seeking a passionate and experienced Commercial Claims Manager to lead their claims team. This exciting opportunity allows you to oversee the claims function, focusing on Motor Fleet, Property, and Liability claims. With a commitment to client service excellence, you'll have the autonomy to shape the claims area and contribute to the broker's growth plans. Enjoy a supportive work environment with the potential for career advancement, alongside a competitive salary and generous benefits package. If you are driven and customer-focused, this role could be your next rewarding chapter in the insurance industry.

Benefits

30 days holiday plus bank holidays

Pension

Death in Service x4 of base salary

£100 a month wellbeing payment

Qualifications

• 5+ years of commercial claims experience required.
• Experience in handling Motor Fleet claims is essential.

Responsibilities

• Lead and oversee all aspects of the claims function.
• Manage a portfolio of claims from FNOL to settlement.

Skills

Commercial Claims Handling

Motor Fleet Claims

Customer Service Excellence

Team Leadership

Education

5+ years of commercial claims experience

Job description

We are currently recruiting for a small independent Insurance Broker, who have a genuinely exciting role available for an experienced claims handler to join them as their new Commercial Claims Manager. This broker is passionate about their service levels to clients, so if you're passionate about delivering real results, being a champion for client service excellence, and working as part of a team to obtain the best client outcomes, then this opportunity could be your next exciting chapter in your claims career!

They are keen to hear from experienced Commercial Claims professionals who want to be part of something exciting! They have big plans for this area of the business, so this is a superb time to be joining them, with this role offering an opportunity to be given the autonomy to oversee the Claims area of the business, with unlimited growth potential alongside this broker's own impressive growth plans. As such, there will very much be the chance to grow the claims team here, with you at the head/forefront of this.

This role is ideal for someone with previous senior claims handling experience in commercial property, liability, and motor. The claims you will be handling will be very Motor Fleet Heavy, as well as some Property, Liability, and Plant Hire too. As Claims Manager, you will be responsible for leading and overseeing all aspects of the claims function, managing a portfolio of claims throughout the journey, from FNOL to settlement.

To be considered for this role, you will need to have at least 5 years of commercial claims experience, with good Fleet claims experience essential to be able to be considered. Ideally, you will also come from a broking claims background; however, they would consider someone from an insurer if you are service-driven and customer-focused.

You will be rewarded with a starting salary of £35-45k, dependent on experience. 30 days holiday, plus bank holidays, Pension, Death in Service x4 of base salary, and a £100 a month wellbeing payment!

Office Hours are Monday to Friday, 9am - 5pm. This role is office-based as they are a small team, but they will also consider those who would like to work on a hybrid basis with 2 days a week work from home available.