Commercial Claims Handler

Stride Resource Management Ltd; Twickenham; On-site; GBP 42,000 - 50,000; Full time

Job summary

Join a growing international insurance broker as a Commercial Claims Handler in South West London. You'll manage claims for diverse clients, with opportunities for professional development through tailored training. Enjoy a supportive environment with excellent benefits including private medical insurance and a development-focused culture.

Benefits

Income protection

Life cover

Private medical insurance

Generous annual leave

Internal training academy

Cycle to work scheme

Virtual GP

Employee assistance programme

Ongoing professional development

Collaborative work environment

Qualifications

• Experience as Commercial Claims Handler is essential.
• Confidence in communication with clients and insurers.
• Ability to use modern systems effectively.

Responsibilities

• Manage claims for various commercial clients across sectors.
• Liaise with insurers and maintain documentation.
• Provide clients with updates and ensure service quality.

Skills

Communication

Organisational skills

Attention to detail

Collaboration

Adaptability to technology

Job description

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As Commercial Claims Handler you'll join a growing international insurance broker that values people as its greatest strength.

Based in South West London, you'll be part of a modern, tech-driven business where your career can develop in a way that suits you - with support, training and mentoring every step of the way.

What's in it for you:

• Salary up to £50,000, plus pension, income protection and life cover
• Private medical insurance, generous annual leave plus options for additional leave
• Internal training 'academy' - a tailored personal development plan, plus external courses and learning programmes to help you build your skills
• Season ticket loan, cycle to work scheme, virtual GP and employee assistance programme
• Ongoing professional development, coaching and mentoring to support your growth
• Part of a business that values equality, diversity and inclusion, and sees the person behind the job title
• Work in a collaborative environment where modern systems and technology support how you work
• Opportunities to progress within an expanding UK network backed by a major international group

What you'll do as Commercial Claims Handler:

• Manage and progress claims for a range of commercial and professional clients across different sectors
• Liaise with insurers, loss adjusters and colleagues to keep claims moving and resolve issues promptly
• Keep clients informed, providing clear updates and guidance throughout the claims process
• Maintain accurate records and documentation, ensuring compliance and attention to detail
• Contribute to a positive team environment focused on service quality and client retention

What you'll bring:

• Experience as Commercial Claims Handler
• Confidence communicating with clients and external parties
• Strong organisational skills and attention to detail
• Ability to use modern systems and technology as part of your daily work
• Professional, collaborative mindset and an interest in ongoing development

If your commutable to South West London and would like to work in a modern, supportive environment where you can grow your claims expertise and help deliver strong outcomes for clients, we'd like to hear from you.