Commercial Claims Fraud Investigator – Field based

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Client:

Sedgwick

Location:

Manchester, United Kingdom

Job Category:

Other

EU work permit required:

Yes

Job Reference:

a090690378a4

Job Views:

10

Posted:

26.04.2025

Expiry Date:

10.06.2025

Job Description:

Taking care of people is at the heart of everything we do, and we start by taking care of you, our valued colleague. A career at Sedgwick means experiencing our culture of caring. It means having flexibility and time for all the things that are important to you. It’s an opportunity to do something meaningful, each and every day. It’s having support for your mental, physical, financial and professional needs. It means sharpening your skills and growing your career. And it means working in an environment that celebrates diversity and is fair and inclusive.

A career at Sedgwick is where passion meets purpose to make a positive impact on the world through the people and organizations we serve. If you are someone who is driven to make a difference, who enjoys a challenge and above all, if you’re someone who cares, there’s a place for you here. Join us and contribute to Sedgwick being a great place to work.

Recognition:

Great Place to Work
Top 100 Most Loved Workplace
Forbes Best-in-State Employer

Position:

Commercial Claims Fraud Investigator – Field based

The role:

Reporting to the Head of Commercial Investigations, as part of our Commercial Investigations team, we promote best practice for the detection and containment of fraud, working exclusively on commercial insurance claims.

As a Commercial Claims Fraud Investigator, you will conduct site visits across the North West and can work from home when you're not on site. Supported by the Fraud Data & Insight Team and adjusting colleagues, you will undertake screening and investigation of commercial claims and liaise with clients and their legal advisers.

Your reputation in the investigation arena will likely attract direct work from clients, and you will be responsible for growing work from all these sources. You will be accountable for managing a caseload of high and lower value claims while staying updated on current legislation and codes of practice related to insurance investigations. You’ll need to be self-motivated and flexible to meet client and colleague needs.

The salary will reflect your experience and the strategic importance of this area of work.

Many colleagues benefit from flexible working between office and home, supporting a healthy work/life balance. Office environments are bright and open, fostering collaboration and interaction.

You will have/will be:

• ACII/ACILA qualified or progressing towards it (desirable but not mandatory)
• Knowledge of civil and criminal law related to insurance and claims handling
• Experience as a Commercial Investigator
• Proficiency in statement taking and interviewing
• Inquisitive and methodical work approach
• Courteous but firm communication skills
• Self-motivated with a passion for fraud investigation
• Willing to travel regionally
• Ability to work independently
• Excellent written and oral communication skills
• Full UK driving license
• Multilingual skills are a plus

What you will get for this role:

• Competitive salary based on skills and experience
• Company car or allowance
• Flexible working options
• Healthcare scheme
• Personal pension scheme
• 25 days holiday plus bank holidays
• Various discounts and wellbeing programs
• Life assurance and income protection
• Additional voluntary benefits

Working at Sedgwick:

We foster a diverse, inclusive environment where everyone can grow and feel valued. Our flexible working model supports personal needs, including remote work and flexible hours. We are committed to being a supportive and understanding employer.

#LI-REMOTE

Sedgwick is an Equal Opportunity Employer. The statements herein describe general work expectations and are not exhaustive. We reserve the right to modify duties as needed.