Commercial City Manager, South West & Wales

DELIVEROO; Bristol; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

Deliveroo is seeking a Commercial City Manager to join their South West & Wales team in Bristol. This role focuses on building relationships with restaurant partners while maximizing the performance of Deliveroo's offerings in the region. Ideal candidates will excel in account management and data-driven decision-making.

Benefits

Healthcare

Parental leave

Pension matching

Free Deliveroo Plus

Generous annual leave

Flexible benefits

Qualifications

• Proven experience in account management, sales, or strategic roles.
• Results-driven with a focus on targets.
• Ability to analyze data related to restaurant and area performance.

Responsibilities

• Become the local expert in your assigned cities.
• Utilize data insights to enhance customer propositions.
• Manage top restaurant partners, leading negotiations.

Skills

Account management

Sales

Data analysis

Job description

Commercial City Manager, South West & Wales

Job ID: R19075

Location: Bristol - Victoria St

Type: Permanent

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The Role

We are seeking a Commercial City Manager for our South West & Wales team. You will develop relationships with restaurant partners across Bath, Cardiff, and Swansea, enhancing our customer offerings and supporting our growth. This role is ideal for someone who excels in relationship building and data-driven decision making. You will report to the Regional Manager and be based in Bristol.

Key Responsibilities

• Become the local expert in your assigned cities, representing Deliveroo and understanding the restaurant industry inside out.
• Utilize data insights to enhance customer propositions neighborhood by neighborhood.
• Manage top restaurant partners, leading negotiations and optimizing their performance on Deliveroo.
• Collaborate with Account Managers to grow local hero brands.
• Identify, sign, and support new local favorites on Deliveroo.
• Lead the local Business Development team, providing coaching and managing deals.
• Develop and implement local sales strategies to address key value gaps.
• Improve local customer offerings through market knowledge, operational improvements, and strategic planning.
• Maximize marketing opportunities by encouraging restaurant participation.

Requirements

• Proven experience in account management, sales, or strategic roles.
• Results-driven with a focus on targets.
• Ability to analyze data related to restaurant and area performance.
• Hybrid working model: 2-3 days in the field and 2-3 days remote.
• Preferably hold a UK driving license and have access to a car.

Why Deliveroo

Our mission is to transform shopping and eating by connecting consumers, restaurants, shops, and riders. We are a technology-driven company committed to innovation, autonomy, and impact. We prioritize employee welfare and offer benefits such as healthcare, parental leave, pensions, and generous leave, tailored by country.

Diversity & Inclusion

We value diversity and are committed to equitable hiring practices. We provide adjustments to support all candidates throughout the application process. Join us in creating an inclusive workplace that reflects the world we serve.

Compensation & Benefits

• Competitive salary with potential bonuses and relocation support.
• Up to 5% pension matching.
• Share awards for eligible roles.
• Free Deliveroo Plus, team meals, and other perks.
• Generous annual leave, volunteer days, healthcare, gym memberships, wellbeing apps, and flexible benefits.
• Work-life balance initiatives, parental leave, development opportunities, and social events.