Commercial Catering Engineer

Paradigm Employment Services; Ipswich; On-site; GBP 41,000 - 50,000; Full time

Benefits offered by this job

Company van provided

Tools provided

Uniform provided

Holiday allowance

Pension

Bonus scheme

Professional development

Job summary

Paradigm Employment Services Ltd. is seeking a Commercial Catering Engineer to service, maintain, install and repair a wide range of commercial catering equipment across Suffolk and Essex.

You will diagnose electrical, mechanical and control-system faults, perform PPMs, and provide excellent customer service with clear documentation. The role requires a relevant electrical/mechanical engineering qualification (NVQ Level 3 or equivalent is desirable) and a full UK driving licence.

Qualifications

• Proven experience servicing, maintaining and repairing commercial catering equipment, especially combi ovens.
• Strong electrical fault-finding and diagnostic skills.
• Reading and interpreting electrical diagrams and manuals.
• Gas Safe registration essential if gas work is undertaken.
• Full UK driving licence and flexible, reliable approach.
• NVQ Level 3 or equivalent in electrical/mechanical engineering is desirable.

Responsibilities

• Service, maintain, install and repair commercial catering equipment at customer premises across Suffolk and Essex.
• Diagnose faults and implement lasting repairs across electrical, mechanical and control systems.
• Carry out planned preventative maintenance (PPM) per manufacturer guidelines and customer requirements.
• Electrical fault-finding, safety checks and testing on control circuits, sensors, thermostats, pumps and motors.
• Interpret wiring diagrams and manuals to support accurate fault diagnosis and repairs.
• Respond promptly to service calls and minimise equipment downtime.
• Test and verify equipment after repairs to ensure safe operation.
• Provide technical advice on equipment operation and maintenance to customers.
• Maintain service records and document parts used and test results.
• Plan daily workloads and travel across Suffolk and Essex, communicating with customers and office.

Skills

Electrical fault-finding

Diagnostic skills

Customer service

Time management

Education

NVQ Level 3 or equivalent in electrical/mechanical engineering

Tools

Electrical testing equipment

Job description

Commercial Catering Engineer

We have an exciting opportunity for a Commercial Catering Equipment Engineer to join an established catering equipment company, covering the Suffolk and Essex areas. Our client is renowned for delivering exceptional customer service, responding promptly to customer needs and providing reliable, high-quality engineering solutions. Their reputation is built on technical expertise, professionalism and a strong commitment to ensuring customers' equipment operates safely and efficiently.

As a key member of the engineering team, you will be responsible for the installation, servicing, maintenance, fault-finding and repair of a wide range of commercial catering equipment at customer premises across Suffolk and Essex.

Main Responsibilities for the successful Commercial Catering Engineer :

• Service, maintain, install and repair commercial combi ovens and a wide range of professional catering equipment at customer premises.
• Diagnose and resolve complex electrical, mechanical and control-system faults, identifying root causes and implementing effective, lasting repairs.
• Carry out planned preventative maintenance (PPM) visits in accordance with manufacturer guidelines, service schedules and customer requirements.
• Undertake electrical fault-finding, safety checks and appropriate testing, including work on control circuits, sensors, thermostats, heating elements, motors and pumps, within the engineer's competence and authorisation.
• Interpret electrical wiring diagrams, circuit schematics and technical manuals to support accurate fault diagnosis and efficient repairs.
• Respond promptly to service calls, prioritising urgent repairs and minimising equipment downtime for customers.
• Test and verify equipment following repairs and maintenance to ensure safe operation, functionality and compliance with relevant safety requirements.
• Provide professional technical advice to customers on equipment operation, maintenance requirements and fault prevention, delivering excellent customer service.
• Maintain accurate service records, documenting fault diagnoses, work completed, parts used, test results where applicable and recommendations for further work.
• Manage van stock, tools, spare parts and testing equipment effectively to maximise efficiency and support first-time fixes.
• Plan and organise daily workloads, service appointments and travel across Suffolk and Essex, maintaining clear communication with customers and the office.
• Comply with relevant health and safety requirements, risk assessments and safe working practices while maintaining a professional approach and representing the company positively at all times.

About the successful Commercial Catering Engineer:

• Proven experience servicing, maintaining and repairing commercial catering equipment, with practical experience working on combi ovens essential.
• Strong electrical fault-finding and diagnostic skills, with the ability to identify and resolve complex electrical and mechanical faults.
• Good understanding of electrical systems and components, including control circuits, relays, contactors, sensors, thermostats, heating elements and motors.
• Ability to read and interpret electrical wiring diagrams, circuit schematics and technical manuals.
• Sound knowledge of electrical safety, safe isolation procedures and the ability to carry out appropriate electrical testing using relevant equipment.
• Experience carrying out planned preventative maintenance (PPM), inspections and routine servicing in accordance with manufacturer specifications.
• Ability to diagnose faults accurately, replace defective components and carry out effective, long-lasting repairs to minimise equipment downtime.
• Relevant electrical, mechanical or electrotechnical engineering qualification, such as NVQ Level 3 or equivalent, is desirable.
• Valid Gas Safe registration with appropriate commercial catering gas qualifications is essential if undertaking gas-related work.
• Good understanding of health and safety legislation, relevant electrical safety standards and safe working practices.
• Excellent communication and customer service skills, with the ability to work independently, manage workloads and build positive relationships with customers.
• Full UK driving licence is essential, alongside a reliable, flexible and professional approach and a commitment to ongoing technical training and development.

What we offer in return to the successful Catering Engineer:

• Salary £45,000 + per annum- Monday to Friday
• Holiday/ pension/ performance Bonus
• Company van, tools and uniform provided.
• The opportunity to expand your technical expertise across a wide range of commercial catering equipment, with ongoing professional development and clear opportunities for long-term career progression.
• Supportive and friendly team environment.

This is an exciting opportunity to join an innovative, forward-thinking organisation that values talent, supports career progression, and empowers its team to make a real impact.