Commercial Assistant

National Highways; Exeter; Hybrid; GBP 22,000 - 30,000; Full time

Job summary

A leading transportation authority is seeking a Commercial Assistant in Exeter to provide vital administrative support to the commercial team. Responsibilities include managing payment assessments, correspondence, and ensuring timely processing of payments. Ideal candidates have experience in commercial administration, strong communication skills, and proficiency in office software. A flexible working approach and a comprehensive benefits package are offered.

Benefits

Annual leave starting at 26 days

Contributory pension scheme

Flexible hours

Health and wellbeing support

Career development investment

Cycle to work scheme

Qualifications

• Previous experience of providing commercial administrative support.
• Ability to effectively work in an office environment.
• Strong communication skills.

Responsibilities

• Assist the commercial team to assess payment applications.
• Prepare and issue supply chain communications.
• Manage own work according to business needs.

Skills

Office software proficiency

Customer service

Communication

Job description

About the job.

As a Commercial Assistant at National Highways, you will provide vital administrative and organisational support to the Commercial teams. You will be responsible for assisting the commercial team with a variety of commercial activities using National Highways systems, including but not limited to Confirm and CEMAR.

Additionally, you will support the periodic payment assessment cycles, ensuring all payments are processed within contract timescales, and collating and distributing payment information. You will also assist with commercial administration, managing correspondence, and developing and maintaining commercial registers and operating systems to support efficient operations.

This role will be based from our Exeter office.

You will:

• Assist the commercial team to assess payment applications.
• Prepare and issue supply chain communications and monitor required responses.
• Complete administrative tasks such as minute taking and distribution of documentation.
• Manage own work according to business need, ensuring accuracy and attention to detail.
• Be personally responsible for the safety of self and others, reporting unsafe conditions and near miss incidents.

About you.

• Ability to work effectively with others in an office environment and delivering an efficient customer service
• Previous experience of providing commercial administrative support
• Ability to use office software products, spreadsheets and databases
• Ability to produce and maintain of a range of registers, reports, documents
• Ability to communicate effectively

About us.

Here at National Highways, we manage and improve England's motorways and major A roads, helping our customers have safer, smoother and more reliable journeys. Our priorities are safety, customers and delivery, and at the core of this, are our values of passion, integrity, safety, teamwork and ownership.

Operations is at the heart of keeping the strategic road network moving and ensuring our customers get the best possible experience when using our roads.

We address over 39,000 customer enquiries every month, plan and deliver all maintenance activities on the network, drive efficiencies and improvements across our systems and roads, and respond to incidents across 4,500 miles of motorways and major A-roads that we manage. All to make sure National Highways customers have safer, smoother, and more reliable journeys.

External candidates will be offered a starting salary at the lower end of the pay scale, while current employees will be appointed in accordance with our established pay policy.

We are committed to creating a diverse environment and welcome applicants from all backgrounds

Why you should join us

At National Highways we believe in a connected country. We are passionate about creating a culture where colleagues feel connected, included and enjoy greater wellbeing to achieve this. We\'re proud that as an organisation we are continually striving to do better and actively encourage and support our colleagues to do the same with their careers.

So, if you put safety first, take ownership of your work, show passion for what you do, work effectively in a team, and demonstrate integrity in how you do it - then you\'ll be a great fit for our organisation.

A connected and sustainable working approach has been adopted across National Highways. For some roles, this means being able to work in a hybrid way spending up to 60% of time working from a remote location such as home.

We offer many different ways to work flexibly and we\'re open to discuss part-time working, job shares, and flexible start and finish times.

Please wait until the interview stage before asking us about flexibility, and we will explore what is possible.

Our benefits package

• Our total reward package includes basic salary, the potential for a performance related bonus
• Contributory pension scheme with employer contribution of up to 10%
• Annual Leave starting at 26 days (plus Bank Holidays) rising by 1 day each year up to 31 days (plus Bank Holidays)
• Flexible hours and an approach driven by connected and sustainable working which includes hybrid working
• Life assurance of 4 times annual salary
• Health and wellbeing support, including an Employee Assistance Programme, available 24/7 365 days and network of mental health first aiders. Plus access to a wellbeing app to enhance your self-care 24/7, Occupational health service and flu vaccines
• A cycle to work scheme for the purchase of a bicycle and equipment for healthy, low carbon travel
• Significant investment in your career development, through learning and development, talent management, coaching, mentoring and on job experience

And we are

• Family friendly with enhanced maternity leave and pay, paternity leave (15 days), shared parental leave, adoption leave. Plus access to financial support for holiday play schemes and paid special leave (up to 5 days pa), eg for caring responsibilities
• Money friendly with access to a discounts platform including over 3000 discounts for supermarkets, eating out, leisure, holidays. Alongside a financial wellbeing programme
• Community friendly - offering paid leave to volunteer, 3 days basic/year

If you are successful, it is key to know all offers of employment are subject to satisfactory completion of our pre-employment checks which include:

• Right to work check
• 3 year employment history references
• DBS criminal record check
• Social media and adverse journalism check
• Driving licence check (if applicable)
• Fit to work questionnaire (for all), followed by a medical check (if applicable)
• Qualifications and/or professional membership check (if applicable)

And finally

We reserve the right to close before the advertisement expires.