Commercial Analyst

Rotala plc; Tividale; On-site; GBP 60,000 - 80,000; Full time

Job summary

A public transport service provider is seeking a candidate to manage KPIs and dashboards for the depot and regional management teams. You will maintain data systems, implement service changes, and provide insights for performance improvement. The ideal candidate should have strong communication skills, a positive attitude, and knowledge of Microsoft Office. This full-time role requires 40 hours of work per week in Tividale.

Qualifications

• Reliable and conscientious with ownership of issues.
• Ability to work independently and as part of a team.
• Flexible and co-operative approach to business needs.

Responsibilities

• Ensure accurate KPIs and dashboards for management.
• Maintain internal data systems for ticket machines.
• Implement service changes and ticketing schemes.
• Provide performance insights for improvement.
• Produce regular data reports for stakeholders.
• Engage with Local Authorities for data provision.
• Assist in service registration and invoicing.
• Work with the commercial team on tenders.
• Support scheduling officer with compliant schedules.

Skills

Effective communication skills

Self-motivated

Analytical skills

Knowledge of Microsoft Office

Job description

Responsibilities

• Ensure accurate KPIs and dashboards are provided for the depot management team and regional senior management team, including presenting these to the relevant managers/directors and highlighting pertinent issues
• Maintenance of internal data systems to provide accurate information being fed through to ticket machines and external sources
• Implement service/timetable changes or new ticketing schemes and work with the commercial team to ensure seamless integration with the web system and ticketing systems
• Provide insights to review performance and trends with the aim to suggest improvement measures
• Produce regular data reports to provide to external stakeholders and internal stakeholders
• Ensure the business is in line with legal requirements from the Department for Transport or contractual obligations with Local Authorities
• Engage with Local Authorities for data provision or service improvement plans to maximise public usage and business profitability
• Assist the administration team with submitting service registration and providing data for invoices
• Work closely with commercial team to ensure timely submission of prices for tenders and contractual proposals
• Assist the company with any other commercially related tasks within your competency level
• Assists the scheduling commercial officer with producing legally compliant schedules, service timetables, and mapping systems

Hours of Work

You are required to work 40 hours per week (Monday to Friday). A flexible approach toward working hours is required to ensure effective cover throughout each day of operation.

Health and Safety

Employees are required to comply with all Statutory/Company Health & Safety Policies and Procedures.

Requirements

• Reliable, conscientious with the ability to take ownership of issues
• Self-motivated with a positive "can do" attitude to all tasks
• Effective communication skills, both written and verbal with the ability to analyse reports and identify issues
• Excellent knowledge and understanding of Microsoft Office
• Ability to work on own initiative as well as part of a team
• Ability to demonstrate a flexible and co-operative approach towards changing business needs