Commercial Account Manager

Jonathan Lee Recruitment; Filton; On-site; GBP 60,000 - 80,000; Full time

Job summary

A recruitment consultancy is seeking a Commercial Account Manager based in Filton, UK. The role involves managing key customer relationships and driving commercial success. Candidates should have experience in account management and negotiation skills, preferably within the aerospace or engineering sector. This position offers competitive pay, a bonus, and opportunities for career growth.

Benefits

Up to 15% bonus

Industry-leading pension (up to 12%)

Competitive salary

Qualifications

• Proven experience in customer account management, contract negotiation or similar role.
• Comfortable in data analysis for strategic decision-making.
• Background in aerospace, engineering, or complex manufacturing.

Responsibilities

• Lead customer meetings and address issues proactively.
• Oversee contracts and ensure cash flow management.
• Collaborate with teams to align demand with internal capabilities.
• Manage contract changes efficiently.
• Support business growth through financial models and strategic planning.

Skills

Strong negotiation skills

Customer relationship management

Data analysis for pricing

Conflict resolution

Interpersonal skills

Education

Qualification in Business, Economics, Engineering or related field

Job description

Commercial Account Manager - Based on-site at Airbus Filton, Bristol - Competitive salary + up to 15% bonus + Industry-leading pension (up to 12%)

Are you a commercially-minded professional ready to take the lead in customer account management? This is a fantastic opportunity to own and drive key customer relationships from one of the most strategically important aerospace locations in the UK. Based at the Airbus Filton site, you'll be at the centre of one of the world’s most advanced aerospace operations - working closely with leading industry partners on high-profile civil and defence programmes for a Tier 1 supplier.

About the Role

We’re looking for a Commercial Account Manager to be the go-to interface between our site and the customer, managing contracts, commercial performance, and customer expectations with confidence and clarity. This is a high-impact, commercially focused role where your work will directly influence business growth, profitability, and long-term strategic success.

As the voice of the customer, you'll be embedded in a collaborative team environment, supported by cutting-edge engineering and manufacturing capabilities. You'll have the chance to manage commercial projects from end to end, from demand forecasting and contractual change management to bid support and pricing strategy.

What You'll Do

• Own the Customer Relationship: Lead customer meetings, resolve issues proactively, and ensure their needs are heard and acted on across the business.
• Drive Commercial Outcomes: Oversee contracts, pricing, payment milestones, and cash flow – ensuring commercial risks are managed and opportunities maximised.
• Forecast and Align Demand: Collaborate with planning and operational teams to align customer demand with internal capability.
• Manage Contract Changes: Lead minor contract updates, modifications, and change requests with efficiency and accuracy.
• Support Business Growth: Work closely on bid proposals, financial models and strategic planning to support wider business objectives.

About You

• A confident communicator who thrives in a customer-facing environment.
• Commercially astute with strong negotiation and contract management skills.
• Comfortable analysing data to support pricing, forecasting and strategic decisions.
• Proven experience in customer account management, contract negotiation or a similar commercially driven role.
• Strong interpersonal skills with the ability to resolve conflicts and influence at all levels.
• A background in aerospace, engineering or complex manufacturing.
• A qualification in Business, Economics, Engineering or a related field.

You'll be part of a forward-thinking, Tier 1 global aerospace leader, working in a fast-paced, collaborative environment where your commercial expertise will make a real impact. With strong benefits and career development on offer, this is your chance to shape the future of aerospace.

Please note: This position involves working on projects that are subject to UK security clearance requirements. As such, we can only consider applications from British nationals.

Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency.
In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included.