Commercial Account Handler

JR United Kingdom; West Midlands Combined Authority; On-site; GBP 35,000 - 44,000; Full time

Job summary

A respected national broker is seeking a Commercial Account Handler to join their team in the West Midlands. This hybrid role involves managing a diverse client portfolio, supporting contract renewals, and ensuring excellent service and client satisfaction. Candidates should have commercial insurance experience and strong communication skills to thrive in a dynamic environment.

Benefits

Market leading benefits package

Excellent opportunity for career development

Hybrid working model

Qualifications

• Previous account handling experience in commercial insurance.
• Relevant insurance technical knowledge required.
• Eagerness to progress with ACII qualification supported.

Responsibilities

• Deliver high-quality services to clients.
• Support Account Executives with client portfolio.
• Handle external queries as first point of contact.

Skills

Communication

Decision Making

Problem Solving

Relationship Building

Negotiation

Job description

Social network you want to login/join with:

col-narrow-left

Client:

Location:

Job Category:

Other

-

EU work permit required:

Yes

col-narrow-right

Job Views:

1

Posted:

06.06.2025

Expiry Date:

21.07.2025

col-wide

Job Description:

A highly regarded national broker is currently looking to add a Commercial Account Handler to their established team. They seek a driven and motivated professional with previous commercial insurance experience to support the needs of a diverse and interesting group of public sector / government clients.

The Account Handler will provide support to the Account Executive with running of the client portfolio, including setting up all appropriate actions required for contract renewal.

The Account Handler is the first point of contact for all external queries and issues and will require the skills and knowledge to meet client expectations.

This is a hybrid position with 2 days/week in the office.

About the role:

• To deliver high quality and efficient service to clients.
• Working closely with Account Executives to provide a comprehensive insurance service to mainly existing and some potential new customers.
• Customers will range in size and shape, from smaller clients up to large corporate risks.
• Ensure all documentation associated with placing, amending, or renewing clients’ insurance programmes is completed in a reasonable timescale and is accurate.
• Contribute towards the development of a high company image of professionalism, competence, and customer satisfaction.

Key skills/experience required:

• Must have previous account handling experience gained within a commercial insurance environment and have relevant insurance technical knowledge.
• Good communication, decision making, and problem-solving skills.
• Excellent relationship building skills.
• The ability to work under pressure and assimilate large quantities of information quickly.
• Influencing and negotiation skills.
• An eagerness to progress with your ACII qualification would be supported, but is not essential.

Salary/Benefits Information:

• Salary to £44k.
• Market leading benefits package.
• Hybrid - 2 days/week in the office.
• Excellent opportunity for career development and progression.

Reference: DH/94064

By responding to this advert you consent to Cavendish Maine processing the personal data included within this application.

If your application is successful, we will contact you to discuss the opportunity in more detail within 48 hours of receiving your application.

Should you not hear from us within 3 working days, please assume your application has been unsuccessful. We may keep your details in our database for future vacancies unless you request otherwise. If you do not want us to do this, please contact us to advise.

Thank you for your interest in Cavendish Maine.